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Weed Out the Pretenders and Legacy Providers Disguised as Managed Detection and Response (MDR)

The Managed Detection and Response market can feel overwhelming. With hundreds of MDR service providers in the market and every company saying the same thing, you need to learn how to separate MDR fact from fiction to select the right MDR service provider to secure your business.

An image explaining how eSentire MDR surpasses other MDR service providers by delivering multi-signal visibility, threat containment and complete response capabilities.
An image explaining how Fake MDR Service Providers overwhelm users with alerts, deliver limited threat visibility and fail to deliver complete response capabilities.

Weed Out the MDR Pretenders

The increasing number of Managed Security Services vendors jumping on the bandwagon has led to confusion and risk for unsuspecting buyers. Recognizing lucrative opportunities in the Managed Detection and Response market, Managed Security Service Providers (MSSPs) have adjusted their marketing with clever claims that masquerade traditional alert-based services with limited signal visibility as MDR.

An image explaining how Managed Security Service Providers (MSSPs) mask as MDR service providers without delivering multi-signal visibility, threat containment, and complete response like a real MDR service provider, like eSentire, would.

Real MDR service providers address five measurable components of your protection:

  • Risk Management and Vulnerability Assessment
  • Management and Support
  • High-Fidelity, Multi-Signal Visibility
  • Threat Detection and Automated Blocking
  • Human-led Investigation, Threat Containment & Response


20+ Questions to Ask When You’re Evaluating an MDR Service Provider

With so many vendors in the Managed Detection and Response market, you need to ensure you are getting the right protection for your business. Get the top questions you need to ask when qualifying potential MDR service providers and the reasons why each answer matters.


Why Choose eSentire MDR

eSentire is the Authority in Managed Detection and Response with over 2000 organizations globally entrusting their security services to us. Here’s why organizations choose eSentire as their MDR service provider:

Average 35 seconds to respond

15 minutes Mean Time to Contain

3M+ active threat responses per day

24/7 protection and support

We do more than Managed EDR – and multi-signal MDR matters

We provide comprehensive visibility across your attack surface, delivering rapid detection, insightful correlation, deep investigation, and complete response.

Our XDR Cloud Platform provides reliability, redundancy and security at scale

Our patented machine learning models eliminate noise, enable real-time threat detection & response, and automatically block known and unknown threats, including zero-day attacks.

24/7 live support anytime and every time you need it most

We offer 24/7 Security Operations Center (SOC) support with our SOC Cyber Analysts, Elite Threat Hunters and On-Demand 24/7 Incident Response.

We support your end-to-end risk management with strategic services, threat disruption and incident response offerings

Our services include Exposure Management Services, Managed Detection and Response, and Digital Forensics and Incident Response.

The power of the eSentire Cyber Resilience Team

You're protected by the best in the business from Day 1 with our SOC Cyber Analysts, Elite Threat Hunters, Threat Response Unit (TRU) and a named Cyber Risk Advisor.

We Own The R in MDR

Not all MDR is created equal. Learn more about the Response & Remediation you can expect from eSentire.


IDC MarketScape for US Managed Detection and Response Services

Read this report to see why IDC analysts named eSentire a leader in the Managed Detection and Response market and get more details on what differentiates eSentire from other MDR service providers.



2023 Gartner® Market Guide for MDR Services

Read the new Gartner® Managed Detection and Response Market Guide to learn more about MDR services, the direction of the MDR market and get a list of current MDR service providers.


Security Leaders Count on eSentire


Hughes Hubbard & Reed

Watch this video and see how eSentire drives more value for Hughes Hubbard & Reed than their previous cybersecurity solution by detecting and responding to cyber threats immediately 24/7, and acting as extension of their team.



Texas United Management

See why Texas United Management selected eSentire as a trusted MDR service provider to augment their internal security team capabilities and respond to cyber threats on their behalf.



Quarles & Brady

eSentire was able to work with Quarles & Brady to provide visibility and threat response across the company’s large and complex IT environments. Quarles & Brady alleviates internal resource constraints and has full visibility across their entire threat surface with 24/7 multi-signal Managed Detection and Response (MDR).

A logo of eSentire’s customer, M&C Saatchi, placed alongside with a testimonial from the company’s Chief Information Officer, who describes how eSentire stands out from other MDR service providers.
With eSentire MDR we have gained visibility into attacks against our infrastructure and I have peace of mind knowing that we are defended by the best in the business with 24/7 SOC Cyber Analysts and Elite Threat Hunters who are bolstered by eSentire’s unique Threat Response Unit for original research, threat analysis and content development."
Neil Waugh
Chief Information Officer | M&C Saatchi
A logo of eSentire’s customer, Texas United Management, next to the quote from TUM’s Chief Information Officer who describes why eSentire stands out among MDR service providers.
Being able to communicate to the board that our mean time to containment is less than 15 minutes, that’s why we hired eSentire.”
Ray Texter
Chief of Information Security | Texas United Management
A logo of eSentire’s customer, Hughes Hubbard & Reed LLP, next to the quote from the firm’s CIO who describes how eSentire leads the way in the managed detection and response market compared to other MDR service providers.
The nice thing with eSentire is, they’re always looking at my network. They’re looking at my environment. They’re looking at everything that’s coming through. I can sleep at night. I don’t have to have 24/7 SOC. I know that my network is being looked at and they’re taking care of it. And if they see something that they deem to be a threat, they can prevent it, and block it, and stop it, and get a hold of my team, if needed.”
Leon Goldstein
CIO | Hughes Hubbard & Reed LLP
A logo of eSentire’s customer, Rawlinson & Hunter, next to the quote from the firm’s Associate Director of IT who describes why eSentire outperforms other MDR service providers.
We have immediate visibility into attempts to penetrate our network and feel better knowing that eSentire’s MDR is manned 24/7 with experienced cybersecurity experts."
Mark Fairhead
Associate Director (IT Department) | Rawlinson & Hunter
Read more case studies and reviews →

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