Company

About Us

eSentire is The Authority in Managed Detection and Response Services, protecting the critical data and applications of 2000+ organizations in 80+ countries from known and unknown cyber threats. Founded in 2001, the company’s mission is to hunt, investigate and stop cyber threats before they become business disrupting events.

Read about how we got here

Leadership Work at eSentire

May

NetDiligence Cyber Risk Summit

eSentire will be a Sponsor at the NetDeligence Cyber Risk Summit in Fort…

May

Memorial Insights Special

eSentire will be attending Avant's Memorial Insights Special.

Jun

AppDirect Boston Regional Event

eSentire will be attending this event.

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Mar 20, 2023

Exertis and eSentire Partner to Deliver 24/7 Multi-Signal MDR, Digital Forensics & IR Services and Exposure Management to Organisations Across the UK, Ireland, and Europe

Basingstoke, UK– 20 March, 2023. Leading technology distributor, Exertis, announced today that it has bolstered its cybersecurity services, adding eSentire, the Authority in Managed Detection and Response (MDR), to its Enterprise portfolio of offerings. eSentire’s award-winning, 24/7 multi-signal MDR, Digital Forensics & Incident Response (IR), and Exposure Management services will be available…
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Around-the-clock elite protection with eSentire SOC teams

Our global 24/7 SOCs are staffed with Elite Threat Hunters and experienced Cyber Analysts with CISSP and OSCP accreditations. Because the Atlas XDR Platform leverages automation, orchestration and machine learning to filter out high fidelity threats, our SOC teams can focus on responding to high priority security events. They drive human-led investigations to hunt and contain known and unknown threats. Our SOC-as-a-Service is supported by eSentire's industry renowned Threat Response Unit (TRU), delivering threat analysis, intelligence and tactical threat response to stay ahead of attackers.

Watch this on-demand demo to see how eSentire’s global SOCs deliver 24/7 security monitoring, elite threat hunting, threat disruption, containment, and complete response.

Our Security Operations Center team is so much more than eyes on glass. We deliver 24/7 security monitoring, hypothesis-driven threat hunting, threat disruption, containment and complete response.

The result?

We’re there every time you need us most to stop threats in their tracks.

Watch this on-demand demo to see how eSentire’s global SOCs deliver 24/7 security monitoring, elite threat hunting, threat disruption, containment, and complete response.

What You Can Expect

Our Difference

24/7 Live SOC Cyber Analyst Support

Elite Threat Hunters on Every Shift

Advanced Certification and Training Program

Powerful Atlas XDR Platform Support

Industry-Leading Research and Models from TRU

Your Results

We pick up the phone 24/7 to address your questions or security events. Plus, when eSentire calls you know we’ve already engaged, initiating expert level response and guidance as an extension of your team.

We balance each SOC shift team with mature technical experts who proactively hunt, and can hit the kill switch to contain threats in your environment.

We offer a robust progression plan with advanced certification achievements including SSCP, CSAP, CISSP, Security+, Network+, Linux +, Server + , and more to retain and develop our talented SOC team so we can help you 24/7.

If an orchestrated response isn’t possible, our platform equips our SOC team with the insights and tools they need to perform deep investigation and execute manual containment, with a Mean Time To Contain of 15 minutes.

Our SOC team is supported by top research and machine learning content experts so you benefit from improved detection, response expertise and timely threat advisories.

Our Difference With Results

24/7 Live SOC Cyber Analyst Support

Elite Threat Hunters on Every Shift

We balance each SOC shift team with mature technical experts who proactively hunt, and can hit the kill switch to contain threats in your environment.

Advanced Certification and Training Program

Powerful Atlas XDR Platform Support

Industry-Leading Research and Models from TRU

Our SOC team is supported by top research and machine learning content experts so you benefit from improved detection, response expertise and timely threat advisories.

Two 24/7 Security Operations Centers

Waterloo, Ontario, Canada

Cork, Ireland

Additional analysts operating across the US, EMEA and APAC to support our global MDR Operations.

Highly Certified SOC Team

Our SOC team holds advanced credentials including SSCP, OSCP, CSAP, CISSP, Security+, Network+, Linux+, Server+ and more.

Mature Operations

We are SOC 2 and ISO27001 certified, delivering cutting-edge SecOps, optimized staffing & workload management, quality assurance, and complete 24/7 support.

The Value of eSentire's 24/7 Global SOCs

Watch this video to learn about the value of eSentire's global SOCs and how our Cyber Analysts work as an extension of your team 24/7 to deliver security monitoring, hypothesis-driven threat hunting, threat disruption, containment, and complete response.

Solving the Cybersecurity Skills Gap with 24/7 Expertise

eSentire applies a six-point methodology to how we develop and retain skilled cybersecurity professionals. This process has been refined over the last decade as we have expanded globally, and has resulted in a distinct competitive advantage given the well-documented global skills shortage.

Establish talent pipeline

Prevent burnout

Drive quality assurance

Accelerate SOC efficiency

Continuous education and certification

Career progression

Establishing a SOC Talent Pipeline

Recruiting top talent for our SOC Cyber Analyst positions begins with the educational relationships we’ve formed in the Waterloo and Cork regions. We are so passionate about doing good work in cyber that we encourage the pursuit of a career in cybersecurity at the elementary, high school, and collegiate levels. Our partnerships with local colleges, universities, municipal boards and not-for-profit organizations help us maintain a robust pipeline for our expanding security operations. We sit on many educational boards of directors and advisory boards so we can help drive value and recommendations on training requirements for their respective information security programs.

How We Reduce Turnover and Prevent SOC Burn Out

8-hour Shifts

While 12 hours are the industry norm, our data and experience indicates that SOC analyst efficiency degrades beyond 8 hours on shift. We rotate 3, 8-hour shifts per day to keep our team fresh and engaged.

Intelligent SOC Shift Staffing

We base our staff presence on investigative data insights making sure to balance skills across our Cyber Analysts, Elite Threat Hunters, Threat Response Unit and other technical experts on a 24/7 basis.

Mentorship Program

After they complete training, new SOC analysts are paired with a senior SOC resource in a pilot/co-pilot model so they learn as productively as possible.

Encouraged PTO

All SOC Cyber Analysts have a minimum of 3 weeks paid time of (PTO) in addition to sick and personal days.

eSentire SOC Quality Assurance Measures

We pride ourselves on ensuring that you receive the very best experience, every time. You can trust that your call will be answered live every time by a trained SOC Cyber Analyst. Plus we perform regular audits of our service and investigations, sharing the results across our team so we can continuously improve the service we deliver.

SOC - Security Operations Center - Information Security Operations Center - Security Operations Centers - SOC-as-a-service - SOC Analysts

Accelerating SOC Efficiency

Our Atlas XDR Platform filters out high fidelity threats, recognizing malicious IOCs and IPs that can be automatically disrupted and contained. That way, our SOC Cyber Analysts and Elite Threat Hunters spend their time on higher priority security events. If an orchestrated response isn't possible, Atlas XDR equips our cyber experts with the insights and tools they need to perform deep investigation and execute manual containment, when required, in minutes. Our Security Operations Center teams perform 6000 daily investigations, driving 400 threat containments with a Mean Time to Contain of 15 minutes.

Continuous SOC Education and Certification

Our Security Operations Center onboarding and training process is managed by a dedicated team of learning professionals. We are committed to advancing the certifications and cyber educations of our SOC Cyber Analysts as their careers progress here at eSentire.

Security Operations Center - Enterprise Security Operations Center - SOC Analysts - Security Operations Centers - SOC-as-a-service

Career Progession

We have had over 100 internal promotions in the last 12 months and offer multiple paths for our SOC Cyber Analysts to develop their careers including:

Sales Engineering

Tactical Threat Team

Threat Intelligence Team

Advanced Threat and Analytics Team

Vulnerability Management Team

Distinguished Security Practitioner

Penetration Testing

Red Team Operations

We Own The R in MDR

The Kaseya Zero-Day Attacks

Watch this video with one of eSentire’s Elite Threat Hunters, Spence Hutchinson, as he reviews the Kaseya VSA supply chain attacks and how eSentire’s Security Operations Center & Threat Response Unit were able to quickly respond on our customer’s behalf and notify Kaseya of the breaches.

In these 2018 and 2021 attacks, threat actors leveraged zero-day vulnerabilities to push Cryptomining malware and Ransomware to Kaseya VSA customers. Our BlueSteel Machine Learning Engine identified malicious Powershell commands being executed. eSentire’s actions to detect, respond and remediate these attacks demonstrate the importance of MDR services that go beyond alerting and host isolation to deliver complete & robust response.

Learn More about the R in MDR →

Build vs Buy

The eSentire Security Operations Center provides incredible value with Security Operations Leadership, SOC Cyber Analyst talent, Elite Threat Hunters and most of all, the peace of mind knowing we are on guard for your business 24/7.

When you combine the people, process and technology required to make our 24/7 operation successful, its cost is conservatively estimated at over $2M annually should you consider investing in building your own SOC. Here is the estimate for an annual investment required for a mid-sized organization to build a DIY security program:

In-House Soc Expenses

SECURITY TOOL EXPENSE

ENDPOINT PROTECTION (EPP) / ENDPOINT DETECTION & RESPONSE (EDR) PLATFORM

NETWORK SECURITY

CLOUD SIEM / LOG MANAGEMENT PLATFORM

EXTENDED DETECTION & RESPONSE (XDR) PLATFORM

SECURITY TOOLS

$941,600

PERSONAL EXPENSES

INFORMATION SECURITY FULL TIME EMPLOYEE TOTAL COMPENSATION

PERSONNEL

$1,040,000

OPERATIONAL EXPENSES

PRODUCT IMPLEMENTATION & MAINTENANCE

OPERATIONS

$188,320

TOTAL IN-HOUSE COSTS

ANNUAL TOTAL

$2,169,920

*Estimates based on 1000 user Security Operations Center (SOC)

SECURITY OPERATIONS CENTER PRICING CALCULATOR

Should you build your own SOC in-house or partner with an MDR provider for SOC services?

This calculator lets you quickly model what it would cost to build and run your own SOC compared to the cost of 24/7 threat investigation and response with eSentire Managed Detection and Response (MDR).

Calculate Your Costs

Prioritizing Customer Service and Complete Response

eSentire has been protecting businesses with security that scales for over 2 decades. We work hard to earn our reputation as the Authority in Managed Detection and Response, each and every day. Our customer satisfaction scores demonstrate our commitment to service excellence and continuous improvement in everything we do.

Deployment Satisfaction

100%

Ongoing Operations and Tuning Satisfaction

99%

Threat Detection and Response Satisfaction

99%

Security Operations Center Satisfaction

98%

Overall Improvement in Security Posture

97%

Better Protected From Potential Business Disruption

98%

You should be protected by the best SOC in the business.

Meet Team eSentire

Security Leaders Count on eSentire

The one thing I always tell my superiors when they ask about why we're spending money with eSentire is that the support team is head and shoulders above the rest. Especially the people who proactively reach out, they are some of the smartest, most capable folks we talk to. Normally, you have to escalate to tier three before you get somebody like that. You know, when I get a call at three in the morning, the SOC Analyst has already looked at the case. He knows all the notes on it. He's ready to tell me everything about it. What they're going to do next, and all they need is my authorization or my input. So no, I don't necessarily have any feedback for improvement. What my feedback is, you know, you all are knocking it out of the park in terms of being a partner for us. So we're super happy with eSentire. And I tell my boss this all the time: eSentire is the most responsive and capable partner that we've got."

Scott Tucker

IT Manager, Graphic Solutions Group, Inc.

Every time we call the eSentire SOC, we get a true security analyst on the first touch to walk us through our incidents clearly and efficiently. No other provider delivers such personalized service and expertise. Leveraging the eSentire Atlas platform, in conjunction with access to their sophisticated threat intelligence team, we have been able to cut our incident time to resolution in half."

Michael Smith

IT Vice President | HKS

The nice thing with eSentire is, they’re always looking at my network. They’re looking at my environment. They’re looking at everything that’s coming through. I can sleep at night. I don’t have to have 24/7 SOC. I know that my network is being looked at and they’re taking care of it. And if they see something that they deem to be a threat, they can prevent it, and block it, and stop it, and get a hold of my team, if needed.”

Leon Goldstein

CIO | Hughes Hubbard & Reed LLP

Being able to communicate to the board that our mean time to containment is less than 15 minutes, that’s why we hired eSentire.”

Ray Texter

Chief of Information Security | Texas United Management

eSentire has always been full of wickedly smart and approachable people. No matter who you look up to as a SOC analyst, that person was where you are now, and they had to learn things the hard way. To me, the SOC has always been a place where someone knows the answer or they're willing to help you find it."

Jack Fahel

Team Lead, SOC Operations | eSentire

View Case Studies and Reviews

ESENTIRE SERVICES

Managed Risk Programs →

Managed Detection & Response →

Digital Forensics & Incident Response →

ESENTIRE PLATFORM

Atlas Extended Detection & Response (XDR) →

ESENTIRE PEOPLE

Cyber Resilience Team

Security Operations Center (SOC)

Threat Response Unit

ESENTIRE MDR FOR MICROSOFT

Visibility and Response Across Your Entire Microsoft Security Ecosystem

Network

Endpoint

Log

Cloud

Insider Threat

Case Studies

Videos

Reports

Webinars

Data Sheets

Cybersecurity Tools

What we do

CYBERSECURITY ASSESSMENT

SECURITY OPERATIONS CENTERS

We stand guard 24/7 so you don’t have to

At eSentire we deliver so much more than SOC-as-a-Service. You can trust that our Security Operations Center (SOC) Cyber Analysts will pick up the phone - live, 24/7 - to provide expertise, peace of mind and complete response when you need it most.

EVERY SECOND COUNTS

INITIAL RESPONSE

In seconds

15 minutes

TO CONTAIN