What We Do
How we do it
Resources
TRU INTELLIGENCE CENTER
Our Threat Response Unit (TRU) publishes security advisories, blogs, reports, industry publications and webinars based on its original research and the insights driven through proactive threat hunts.
View Threat Intelligence Resources →
SECURITY ADVISORIES
Aug 03, 2022
CVE-2022-31656 – Critical VMware Vulnerability
THE THREAT On August 2nd, 2022, VMware disclosed a new critical vulnerability impacting multiple VMware products. The vulnerability, tracked as CVE-2022-31656 (CVSS: 9.8) is an authentication…
Read More
View all Advisories →
Company
ABOUT ESENTIRE
About Us
eSentire is The Authority in Managed Detection and Response Services, protecting the critical data and applications of 1500+ organizations in 80+ countries from known and unknown cyber threats. Founded in 2001, the company’s mission is to hunt, investigate and stop cyber threats before they become business disrupting events.
Read about how we got here
Leadership Work at eSentire
LATEST PRESS RELEASE
Aug 11, 2022
eSentire Researchers Unmask the Top Malware Supplier to Russia’s Most Notorious Financial Crime Families: Fin6 and Cobalt Group
Waterloo, ON, and Las Vegas, NV, August 11, 2022 — eSentire, the Authority in Managed Detection and Response (MDR), released a report today, unmasking the threat actor behind the Golden Chickens malware, the weapon of choice for Russia’s most infamous financial cybercrime families— FIN6 and Cobalt Group. Joe Stewart and Keegan Keplinger, security researchers with eSentire‘s Threat Response Unit…
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Partners
PARTNER PROGRAM
e3 Ecosystem
We provide sophisticated cybersecurity solutions for Managed Security Service Providers (MSSPs), Managed Service Providers (MSPs), and Value-Added Resellers (VARs). Find out why you should partner with eSentire, the Authority in Managed Detection and Response, today.
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ECOSYSTEM PARTNER RESOURCES
Apply to become an e3 ecosystem partner with eSentire, the Authority in Managed Detection and Response.
Login to the Partner Portal for resources and content for current partners.
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What we do

CYBERSECURITY ASSESSMENT

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SECURITY OPERATIONS CENTERS

We stand guard 24/7 so you don’t have to

At eSentire we deliver so much more than SOC-as-a-Service. You can trust that our Security Operations Center (SOC) Cyber Analysts will pick up the phone - live, 24/7 - to provide expertise, peace of mind and complete response when you need it most.

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EVERY SECOND COUNTS

The time from alert to action is critical for your business. We identify attacks in seconds, containing them before they cause disruption.

INITIAL RESPONSE

In seconds

15 minutes

TO CONTAIN

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Around-the-clock elite protection with eSentire SOC teams

Our global 24/7 SOCs are staffed with Elite Threat Hunters and experienced Cyber Analysts with CISSP and OSCP accreditations. Because the Atlas XDR Platform leverages automation, orchestration and machine learning to filter out high fidelity threats, our SOC teams can focus on responding to high priority security events. They drive human-led investigations to hunt and contain known and unknown threats. Our SOC-as-a-Service is supported by eSentire's industry renowned Threat Response Unit (TRU), delivering threat analysis, intelligence and tactical threat response to stay ahead of attackers.

Our Security Operations Center team is so much more than eyes on glass. We deliver 24/7 security monitoring, hypothesis-driven threat hunting, threat disruption, containment and complete response.

The result?

We’re there every time you need us most to stop threats in their tracks.

The Value of eSentire’s 24/7 Global SOCs

Watch this video to learn about the value of eSentire’s global SOCs and how our Cyber Analysts work as an extension of your team 24/7 to deliver security monitoring, hypothesis-driven threat hunting, threat disruption, containment, and complete response.

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What You Can Expect

Our Difference

24/7 Live SOC Cyber Analyst Support

Elite Threat Hunters on Every Shift

Advanced Certification and Training Program

Powerful Atlas XDR Platform Support

Industry-Leading Research and Models from TRU

Your Results

We pick up the phone 24/7 to address your questions or security events. Plus, when eSentire calls you know we’ve already engaged, initiating expert level response and guidance as an extension of your team.

We balance each SOC shift team with mature technical experts who proactively hunt, and can hit the kill switch to contain threats in your environment.

We offer a robust progression plan with advanced certification achievements including SSCP, CSAP, CISSP, Security+, Network+, Linux +, Server + , and more to retain and develop our talented SOC team so we can help you 24/7.

If an orchestrated response isn’t possible, our platform equips our SOC team with the insights and tools they need to perform deep investigation and execute manual containment, with a Mean Time To Contain of 15 minutes.

Our SOC team is supported by top research and machine learning content experts so you benefit from improved detection, response expertise and timely threat advisories.

Our Difference With Results

24/7 Live SOC Cyber Analyst Support

We pick up the phone 24/7 to address your questions or security events. Plus, when eSentire calls you know we’ve already engaged, initiating expert level response and guidance as an extension of your team.

Elite Threat Hunters on Every Shift

We balance each SOC shift team with mature technical experts who proactively hunt, and can hit the kill switch to contain threats in your environment.

Advanced Certification and Training Program

We offer a robust progression plan with advanced certification achievements including SSCP, CSAP, CISSP, Security+, Network+, Linux +, Server + , and more to retain and develop our talented SOC team so we can help you 24/7.

Powerful Atlas XDR Platform Support

If an orchestrated response isn’t possible, our platform equips our SOC team with the insights and tools they need to perform deep investigation and execute manual containment, with a Mean Time To Contain of 15 minutes.

Industry-Leading Research and Models from TRU

Our SOC team is supported by top research and machine learning content experts so you benefit from improved detection, response expertise and timely threat advisories.

Two 24/7 Security Operations Centers

Waterloo, Ontario, Canada

Cork, Ireland

Additional analysts operating across the US, EMEA and APAC to support our global MDR Operations.

Highly Certified SOC Team

Our SOC team holds advanced credentials including SSCP, OSCP, CSAP, CISSP, Security+, Network+, Linux+, Server+ and more.

Mature Operations

We are SOC 2 and ISO27001 certified, delivering cutting-edge SecOps, optimized staffing & workload management, quality assurance, and complete 24/7 support.

Solving the Cybersecurity Skills Gap with 24/7 Expertise

eSentire applies a six-point methodology to how we develop and retain skilled cybersecurity professionals. This process has been refined over the last decade as we have expanded globally, and has resulted in a distinct competitive advantage given the well-documented global skills shortage.

1

Establish talent pipeline

2

Prevent burnout

3

Drive quality assurance

4

Accelerate SOC efficiency

5

Continuous education and certification

6

Career progression

Establishing a SOC Talent Pipeline

Recruiting top talent for our SOC Cyber Analyst positions begins with the educational relationships we’ve formed in the Waterloo and Cork regions. We are so passionate about doing good work in cyber that we encourage the pursuit of a career in cybersecurity at the elementary, high school, and collegiate levels. Our partnerships with local colleges, universities, municipal boards and not-for-profit organizations help us maintain a robust pipeline for our expanding security operations. We sit on many educational boards of directors and advisory boards so we can help drive value and recommendations on training requirements for their respective information security programs.

How We Reduce Turnover and Prevent SOC Burn Out

8-hour Shifts

While 12 hours are the industry norm, our data and experience indicates that SOC analyst efficiency degrades beyond 8 hours on shift. We rotate 3, 8-hour shifts per day to keep our team fresh and engaged.

Intelligent SOC Shift Staffing

We base our staff presence on investigative data insights making sure to balance skills across our Cyber Analysts, Elite Threat Hunters, Threat Response Unit and other technical experts on a 24/7 basis.

Mentorship Program

After they complete training, new SOC analysts are paired with a senior SOC resource in a pilot/co-pilot model so they learn as productively as possible.

Encouraged PTO

All SOC Cyber Analysts have a minimum of 3 weeks paid time of (PTO) in addition to sick and personal days.

eSentire SOC Quality Assurance Measures

We pride ourselves on ensuring that you receive the very best experience, every time. You can trust that your call will be answered live every time by a trained SOC Cyber Analyst. Plus we perform regular audits of our service and investigations, sharing the results across our team so we can continuously improve the service we deliver.

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Accelerating SOC Efficiency

Our Atlas XDR Platform filters out high fidelity threats, recognizing malicious IOCs and IPs that can be automatically disrupted and contained. That way, our SOC Cyber Analysts and Elite Threat Hunters spend their time on higher priority security events. If an orchestrated response isn't possible, Atlas XDR equips our cyber experts with the insights and tools they need to perform deep investigation and execute manual containment, when required, in minutes. Our Security Operations Center teams perform 6000 daily investigations, driving 400 threat containments with a Mean Time to Contain of 15 minutes.

Continuous SOC Education and Certification

Our Security Operations Center onboarding and training process is managed by a dedicated team of learning professionals. We are committed to advancing the certifications and cyber educations of our SOC Cyber Analysts as their careers progress here at eSentire.

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Career Progession

We have had over 100 internal promotions in the last 12 months and offer multiple paths for our SOC Cyber Analysts to develop their careers including:

Sales Engineering

Tactical Threat Team

Threat Intelligence Team

Advanced Threat and Analytics Team

Vulnerability Management Team

Distinguished Security Practitioner

Penetration Testing

Red Team Operations

Others Claim It. We Prove It.

Many providers claim to detect and protect you from the latest threats. At eSentire we prove it. We have discovered some of the most dangerous threats and nation state attacks in our space – including the Kaseya MSP breach and the malicious more_eggs malware. As part of our 24/7 MDR service you receive our latest Threat Response Unit reports and Security Advisories. Learn more about the latest vulnerabilities and evasive threats we can protect you from.

Review our Security Advisories

Read Now

Build vs Buy

The eSentire Security Operations Center provides incredible value with Security Operations Leadership, SOC Cyber Analyst talent, Elite Threat Hunters and most of all, the peace of mind knowing we are on guard for your business 24/7.

When you combine the people, process and technology required to make our 24/7 operation successful, its cost is conservatively estimated at over $2M annually should you consider investing in building your own SOC. Here is the estimate for an annual investment required for a mid-sized organization to build a DIY security program:

In-House Soc Expenses

SECURITY TOOL EXPENSE

ENDPOINT PROTECTION (EPP) / ENDPOINT DETECTION & RESPONSE (EDR) PLATFORM

NETWORK SECURITY

CLOUD SIEM / LOG MANAGEMENT PLATFORM

EXTENDED DETECTION & RESPONSE (XDR) PLATFORM

SECURITY TOOLS

$941,600

PERSONAL EXPENSES

INFORMATION SECURITY FULL TIME EMPLOYEE TOTAL COMPENSATION

PERSONNEL

$1,040,000

OPERATIONAL EXPENSES

PRODUCT IMPLEMENTATION & MAINTENANCE

OPERATIONS

$188,320

TOTAL IN-HOUSE COSTS

ANNUAL TOTAL

$2,169,920

*Estimates based on 1000 user Security Operations Center (SOC)

SECURITY OPERATIONS CENTER PRICING CALCULATOR

Should you build your own SOC in-house or partner with an MDR provider for SOC services?

This calculator lets you quickly model what it would cost to build and run your own SOC compared to the cost of 24/7 threat investigation and response with eSentire Managed Detection and Response (MDR).

Calculate Your Costs

Prioritizing Customer Service and Complete Response

eSentire has been protecting businesses with security that scales for over 2 decades. We work hard to earn our reputation as the Authority in Managed Detection and Response, each and every day. Our customer satisfaction scores demonstrate our commitment to service excellence and continuous improvement in everything we do.

Deployment Satisfaction

100%

Ongoing Operations and Tuning Satisfaction

99%

Threat Detection and Response Satisfaction

99%

Security Operations Center Satisfaction

98%

Overall Improvement in Security Posture

97%

Better Protected From Potential Business Disruption

98%

You should be protected by the best SOC in the business.

Security Leaders Count on eSentire

Hks greyscale logo
Every time we call the eSentire SOC, we get a true security analyst on the first touch to walk us through our incidents clearly and efficiently. No other provider delivers such personalized service and expertise. Leveraging the eSentire Atlas platform, in conjunction with access to their sophisticated threat intelligence team, we have been able to cut our incident time to resolution in half."
Michael Smith
IT Vice President | HKS
Hhr greyscale logo
The nice thing with eSentire is, they’re always looking at my network. They’re looking at my environment. They’re looking at everything that’s coming through. I can sleep at night. I don’t have to have 24/7 SOC. I know that my network is being looked at and they’re taking care of it. And if they see something that they deem to be a threat, they can prevent it, and block it, and stop it, and get a hold of my team, if needed.”
Leon Goldstein
CIO | Hughes Hubbard & Reed LLP
Tum greyscale logo
Being able to communicate to the board that our mean time to containment is less than 15 minutes, that’s why we hired eSentire.”
Ray Texter
Chief of Information Security | Texas United Management
Esentire logo 320x320
eSentire has always been full of wickedly smart and approachable people. No matter who you look up to as a SOC analyst, that person was where you are now, and they had to learn things the hard way. To me, the SOC has always been a place where someone knows the answer or they're willing to help you find it."
Jack Fahel
Team Lead, SOC Operations | eSentire
View Case Studies and Reviews

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