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SECURITY ADVISORIES
Sep 23, 2021
SolarMarker Malware Activity
THE THREAT eSentire has observed a recent and significant increase in SolarMarker infections delivered through drive-by download attacks. These attacks rely on social engineering techniques to persuade users to execute malware disguised as document templates. SolarMarker is a modular information-stealing malware; infections may result in the theft of sensitive data including user credentials.…
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Company
ABOUT eSENTIRE
About Us
eSentire is The Authority in Managed Detection and Response Services, protecting the critical data and applications of 1000+ organizations in 70+ countries from known and unknown cyber threats. Founded in 2001, the company’s mission is to hunt, investigate and stop cyber threats before they become business disrupting events.
Read about how we got here
Leadership Work at eSentire
LATEST PRESS RELEASE
Aug 25, 2021
eSentire named a Leader in IDC MarketScape for U.S. Managed Detection and Response Services
August 26, 2021 – Waterloo, ON -  eSentire, recognized globally as the Authority in Managed Detection and Response (MDR), announced today that it has been named a Leader in the IDC MarketScape: U.S. Managed Detection and Response Services 2021 Vendor Assessment (doc #US48129921, August 2021). IDC defines the core services an MDR must provide as follows: reduced time for onboarding, 24/7…
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Partners
PARTNER PROGRAM
Partners
Our award-winning partner program offers financial rewards, sales and marketing tools and personalized training. Accelerate your business and grow your revenue by offering our world-class Managed Detection and Response (MDR) services.
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What we do
SECURITY OPERATIONS CENTERS

We stand guard 24/7 so you don’t have to

At eSentire we deliver so much more than SOC-as-a-Service. You can trust that our Security Operations Center (SOC) Cyber Analysts will pick up the phone - live, 24/7 - to provide expertise, peace of mind and complete response when you need it most.

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EVERY SECOND COUNTS

The time from alert to action is critical for your business. We identify attacks in seconds, containing them before they cause disruption.

INITIAL RESPONSE

In seconds

15 minutes

TO CONTAIN

SOC emblem transparent

Around-the-clock elite production with eSentire SOC teams

Our global 24/7 SOCs are staffed with Elite Threat Hunters and experienced Cyber Analysts with CISSP and OSCP accreditations. Because the Atlas XDR Platform leverages automation, orchestration and machine learning to filter out high fidelity threats, our SOC teams can focus on responding to high priority security events. They drive human-led investigations to hunt and contain known and unknown threats. Our SOC-as-a-Service is supported by eSentire's industry renowned Threat Response Unit (TRU), delivering threat analysis, intelligence and tactical threat response to stay ahead of attackers.

Our Security Operations Center team is so much more than eyes on glass. We deliver 24/7 security monitoring, hypothesis-driven threat hunting, threat disruption, containment and complete response.

The result?

We’re there every time you need us most to stop threats in their tracks.

What You Can Expect

Our Difference

24/7 Live SOC Cyber Analyst Support

Elite Threat Hunters on Every Shift

Advanced Certification and Training Program

Powerful Atlas XDR Platform Support

Industry-Leading Research and Models from TRU

Your Results

We pick up the phone 24/7 to address your questions or security events. Plus, when eSentire calls you know we’ve already engaged, initiating expert level response and guidance as an extension of your team.

We balance each shift team with mature technical experts who proactively hunt, and can hit the kill switch to contain threats in your environment.

We offer a robust progression plan with advanced certification achievements including SSCP, CSAP, CISSP, Security+, Network+, Linux +, Server + , and more to retain and develop our talented SOC team so we can help you 24/7.

If an orchestrated response isn’t possible, our platform equips our SOC team with the insights and tools they need to perform deep investigation and execute manual containment, with a Mean Time To Contain of 15 minutes.

Our SOC team is supported by top research and machine learning content experts so you benefit from improved detection, response expertise and timely threat advisories.

Our Difference With Results

24/7 Live SOC Cyber Analyst Support

We pick up the phone 24/7 to address your questions or security events. Plus, when eSentire calls you know we’ve already engaged, initiating expert level response and guidance as an extension of your team.

Elite Threat Hunters on Every Shift

We balance each shift team with mature technical experts who proactively hunt, and can hit the kill switch to contain threats in your environment.

Advanced Certification and Training Program

We offer a robust progression plan with advanced certification achievements including SSCP, CSAP, CISSP, Security+, Network+, Linux +, Server + , and more to retain and develop our talented SOC team so we can help you 24/7.

Powerful Atlas XDR Platform Support

If an orchestrated response isn’t possible, our platform equips our SOC team with the insights and tools they need to perform deep investigation and execute manual containment, with a Mean Time To Contain of 15 minutes.

Industry-Leading Research and Models from TRU

Our SOC team is supported by top research and machine learning content experts so you benefit from improved detection, response expertise and timely threat advisories.

Two 24/7 Security Operations Centers

Waterloo, Ontario, Canada

Cork, Ireland

Additional analysts operating across the US, EMEA and APAC to support our global MDR Operations.

Highly Certified

Our team holds advanced credentials including SSCP, OSCP, CSAP, CISSP, Security+, Network+, Linux+, Server+ and more.

Mature Operations

We are SOC 2 and ISO27001 certified, delivering cutting-edge SecOps, optimized staffing & workload management, quality assurance, and complete 24/7 support.

Solving the Cybersecurity Skills Gap with 24/7 Expertise

eSentire applies a six-point methodology to how we develop and retain skilled cybersecurity professionals. This process has been refined over the last decade as we have expanded globally, and has resulted in a distinct competitive advantage given the well-documented global skills shortage.

1

Establish talent pipeline

2

Prevent burnout

3

Drive quality assurance

4

Accelerate SOC efficiency

5

Continuous education and certification

6

Career progression

Establishing a Talent Pipeline

Recruiting top talent for our SOC Cyber Analyst positions begins with the educational relationships we’ve formed in the Waterloo and Cork regions. We are so passionate about doing good work in cyber that we encourage the pursuit of a career in cybersecurity at the elementary, high school, and collegiate levels. Our partnerships with local colleges, universities, municipal boards and not-for-profit organizations help us maintain a robust pipeline for our expanding security operations. We sit on many educational boards of directors and advisory boards so we can help drive value and recommendations on training requirements for their respective information security programs.

How We Reduce Turnover and Prevent SOC Burn Out

8-hour Shifts

While 12 hours are the industry norm, our data and experience indicates that SOC analyst efficiency degrades beyond 8 hours on shift. We rotate 3, 8-hour shifts per day to keep our team fresh and engaged.

Intelligent Shift Staffing

We base our staff presence on investigative data insights making sure to balance skills across our Cyber Analysts, Elite Threat Hunters, Threat Response Unit and other technical experts on a 24/7 basis.

Mentorship Program

After they complete training, new SOC analysts are paired with a senior SOC resource in a pilot/co-pilot model so they learn as productively as possible.

Encouraged PTO

All SOC Cyber Analysts have a minimum of 3 weeks paid time of (PTO) in addition to sick and personal days.

eSentire SOC Quality Assurance Measures

We pride ourselves on ensuring that you receive the very best experience, every time. You can trust that your call will be answered live every time by a trained SOC Cyber Analyst. Plus we perform regular audits of our service and investigations, sharing the results across our team so we can continuously improve the service we deliver.

Accelerating SOC Efficiency

Our Atlas XDR Platform filters out high fidelity threats, recognizing malicious IOCs and IPs that can be automatically disrupted and contained. That way, our SOC Cyber Analysts and Elite Threat Hunters spend their time on higher priority security events. If an orchestrated response isn't possible, Atlas XDR equips our cyber experts with the insights and tools they need to perform deep investigation and execute manual containment, when required, in minutes. Our Security Operations Center teams perform 6000 daily investigations, driving 400 threat containments with a Mean Time to Contain of 15 minutes.

Continuous Education and Certification

Our Security Operations Center onboarding and training process is managed by a dedicated team of learning professionals. We are committed to advancing the certifications and cyber educations of our SOC Cyber Analysts as their careers progress here at eSentire.

Career Progession

We have had over 100 internal promotions in the last 12 months and offer multiple paths for our SOC Cyber Analysts to develop their careers including:

Sales Engineering

Tactical Threat Team

Threat Intelligence Team

Advanced Threat and Analytics Team

Vulnerability Management Team

Distinguished Security Practitioner

Penetration Testing

Red Team Operations

Others Claim It. We Prove It.

Many providers claim to detect and protect you from the latest threats. At eSentire we prove it. We have discovered some of the most dangerous threats and nation state attacks in our space – including the Kaseya MSP breach and the malicious more_eggs malware. As part of our 24/7 MDR service you receive our latest Threat Response Unit reports and Security Advisories. Learn more about the latest vulnerabilities and evasive threats we can protect you from.

Review our Security Advisories

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Build vs Buy

The eSentire Security Operations Center provides incredible value with Security Operations Leadership, SOC Cyber Analyst talent, Elite Threat Hunters and most of all, the peace of mind knowing we are on guard for your business 24/7.

When you combine the people, process and technology required to make our 24/7 operation successful, its cost is conservatively estimated at over $1M annually should you consider investing in building your own SOC. Here is the estimate for an annual investment required for a mid-sized organization to build a DIY security program:

People: 4 full-time employees at an average $127K annual salary1

$508k

SIEM: Estimated at 25% of average total security spend2

$160k

Additional forensic and workflow tools (SOAR, UBEA, AI/ML, applications, etc.)3

$100k

Cloud workload security

$90k

Endpoint protection (NGAV+EDR)

$75k

NGFW and/or IDS/IPS systems

$75k

Vulnerabillity management

$50k

Regular penetration testing

$25k

Threat intellegence

$25k

Phishing and security awareness training

$25k

Email security

$10k

TOTAL

$1.1M+

*Estimates based on organizations with 500-10,000 employees
1Source: Robert Half Technology via Gartner,2019 2Source:Challenges to Achieving SIEM Optimization, Ponemon 2017 3Approximately$25Kpersecurityemployee

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Prioritizing Customer Service and Complete Response

eSentire has been protecting businesses with security that scales for over 2 decades. We work hard to earn our reputation as the Authority in Managed Detection and Response, each and every day. Our customer satisfaction scores demonstrate our commitment to service excellence and continuous improvement in everything we do.

Deployment Satisfaction

100%

Ongoing Operations and Tuning Satisfaction

99%

Threat Detection and Response Satisfaction

99%

Security Operations Center Satisfaction

98%

Overall Improvement in Security Posture

97%

Better Protected From Potential Business Disruption

98%

You should be protected by the best SOC in the business.

What our customers are saying

Hks greyscale logo
Every time we call the eSentire SOC, we get a true security analyst on the first touch to walk us through our incidents clearly and efficiently. No other provider delivers such personalized service and expertise. Leveraging the eSentire Atlas platform, in conjunction with access to their sophisticated threat intelligence team, we have been able to cut our incident time to resolution in half."
Michael Smith
IT Vice President | HKS
Hhr greyscale logo
The nice thing with eSentire is, they’re always looking at my network. They’re looking at my environment. They’re looking at everything that’s coming through. I can sleep at night. I don’t have to have 24/7 SOC. I know that my network is being looked at and they’re taking care of it. And if they see something that they deem to be a threat, they can prevent it, and block it, and stop it, and get a hold of my team, if needed.”
Leon Goldstein
CIO | Hughes Hubbard & Reed LLP
Tum greyscale logo
Being able to communicate to the board that our mean time to containment is less than 15 minutes, that’s why we hired eSentire.”
Ray Texter
Chief of Information Security | Texas United Management
Esentire logo 320x320
eSentire has always been full of wickedly smart and approachable people. No matter who you look up to as a SOC analyst, that person was where you are now, and they had to learn things the hard way. To me, the SOC has always been a place where someone knows the answer or they're willing to help you find it."
Jack Fahel
Team Lead, SOC Operations | eSentire

Ready to get started?

We’re here to help! Submit your information and an eSentire representative will be in touch to demonstrate how eSentire Multi-Signal MDR stops threats before they impact your business.