To our customers, partners — and yes, even competitors,
We owe you an apology.
It’s been a month since the RSA Conference, and honestly we can’t shake the guilt. While the rest of the MDR market was busy shouting “AI! AI! AI!” from every rooftop, we were quiet. Not because we don’t have anything to say — but because we were too busy driving results.
Instead of rolling out “AI-powered” stickers and beta press releases, we had already securely embedded AI into every layer of our threat operations. In production. With real, measurable impact.
So, here’s the truth:
- Security isn’t being disrupted by AI — it’s being redefined by those who saw it coming. We are not adapting to the AI era; we’re leading it and have been operationalizing AI globally for years.
- eSentire Atlas Expert AI runs across our entire SOC and Atlas XDR Platform.
- Our AI models are built on 25 years of security expertise, threat intelligence, and tooling — not just for speed, but precision, foresight, and resilience.
- Our AI implementation has achieved scale because we’ve built it hand in hand with our SOC experts authoring transparent, explainable and expert reviewed automation, not by accelerating black box deployments, or exposing our customers to new AI threats.
- Our AI is built by experts, supervised by experts and designed to empower, not replace. Atlas Expert AI makes analysts faster out of the investigation starting blocks, so they can validate threats with confidence, and act in record time.
- Our customers are already using AI Investigator across our Atlas Platform — from data classification and asset risk insights to vulnerability visualizations and board-ready threat reporting summaries. Because yes, it’s live. Fully deployed. Not in beta.
And let’s clear this up because our AI-MDR competitors are confused: It’s not just about speed & efficiency. With eSentire, you get accelerated judgment & action. Every AI-driven investigation is reviewed, refined and actioned by a SOC expert, ensuring the highest fidelity outcomes in the industry — 95% aligned with our Tier 3 analysts.
With us, you’re not just buying tools or beta features. You’re part of a living, learning, Predictive Threat Defense Network across the Atlas Platform where an attack on one strengthens defense for all.
We’re adopting Generative and Agentic AI with a clear-eyed, responsible approach, fully aware of its transformative potential and the security risks it can introduce. We’ve built safeguards around every layer of implementation - ensuring that as we leverage its capabilities, we also secure it rigorously. Our commitment is to help protect businesses from external threats but also from the evolving risks that come with emerging & advanced technologies.
For the last 25 years, as technology shifts, eSentire leads — because resilience isn’t built on hype. We evaluate. We deploy. We operationalize. We elevate. So, our customers can innovate with confidence because they’ve made the future-proof decision to partner with us in the first place.
We’re here to protect what’s next and accelerate what’s possible.
So yeah — sorry for those in the back that we didn’t jump on the AI megaphone. But honestly, we didn’t think we had to. You already know what we’re capable of.
Alright, back to our regularly scheduled programming – “getting it done” is on 24/7 around here.
Sincerely (and with a side of sarcasm),
Erin McLean
Chief Marketing Officer
AI - Sentire (Just Kidding)
eSentire
