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HEALTHCARE INDUSTRY

Multi-Signal Managed Detection and Response for Healthcare Delivery Organizations

The healthcare sector plays a central role in people’s lives, supporting their health & well-being, and the nation’s productivity. You are in a uniquely vulnerable position when it comes to managing cyber threats as an attack to your operation can mean a question of life or death. eSentire Managed Detection and Response (MDR) proactively detects, disrupts, and remediates cybersecurity threats targeting healthcare delivery organizations before they impact your patients or operations.

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Healthcare delivery organizations operate under the constant threat of costly and disruptive cyberattacks

Patient care has been both empowered by technology and put at risk by it. No healthcare organization is too small or too big to be targeted by cyberattackers. Individual practices and large regional providers with multiple facilities will both face the risk of threat actors exploiting vulnerable systems and fallible human nature. Attackers target healthcare organizations to take advantage of:

  • Protected health information (PHI) as it is more valuable than other types of information
  • The lack of due diligence with 3rd party partners to protect sensitive information
  • Insufficient investment in hiring enough skilled healthcare cybersecurity practitioners
  • Insufficient investment in security tools and technology to mitigate a data breach
  • Outdated systems, applications, and technologies
  • The difficulty healthcare organizations have in identifying malicious insiders

As public healthcare breaches continue to make national headlines, regulatory bodies increase penalties, and healthcare cyber threats expand, managing these cyber risks is critical to your operations and ability to deliver patient services. Many healthcare delivery organizations are turning to outsourced threat hunting services like Managed Detection and Response (MDR) for protection.

How eSentire Managed Detection and Response Can Help

Cybersecurity issues in healthcare are unique and require an experienced MDR provider. We are recognized globally as the Authority in Managed Detection and Response (MDR) because we hunt, investigate, and stop cyber threats before they become business-disrupting events. ​​In fact, eSentire was founded in 2001 to secure the environments of the world’s most targeted industry - financial services. Now with 2000+ customers across 80+ countries globally, we have scaled to deliver cybersecurity services across highly regulated industries with a proven track record of success in securing businesses across the healthcare sector including healthcare institutions, medical technology providers, and pharmaceutical companies. This included defending our healthcare customers from a 200% increase in cyberattacks during the COVID-19 pandemic.

We protect:

  • Over 2.5 million patients/year treated in facilities under our protection
  • 5 million + incremental health records secured every year
  • The leading air medical service amassing over 150,000 flight hours and saving 70,000+ people each year

eSentire Helps Healthcare Organizations By:

  • Supporting patient care with secure services including 24/7 threat detection, investigation and complete response
  • Protecting and preventing healthcare organizations from operational disruption caused by ransomware gangs and state-sponsored actors
  • Securing patients’ protected health information (PHI)
  • Mitigating third-party risk
  • Ensuring you and your business associates meet HIPAA requirements

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Healthcare Threat Intelligence Report

Code Grey: Building Cyber Resilience for Healthcare Delivery Organizations

Since healthcare delivery organizations (HDOs) store high volumes of electronic protected health information (ePHI) and personal identifiable information (PII) for their patients, they have become high-value targets for cyberattacks.

In this healthcare threat intelligence report, we explore the cyber threats against healthcare providers, why healthcare is a prime target for cybercrime operators and how healthcare organizations can manage their risk to reduce the likelihood and severity of cybersecurity incidents.

Threat Intel Report Callout

Key takeaways from the report include:

  • The four primary reasons that cybercriminals target HDOs: rise of the ‘as-a-service’ business models, shifting to a cloud strategy, an expansive threat surface, and under-trained staff
  • The most common initial access vectors used to deploy malware and how the intrusion ratios for the healthcare industry compares to other industries based on observations from eSentire’s Threat Response Unit (TRU)
  • Recommendations on how industry security leaders can build resilience against ransomware and prevent operational disruption
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How eSentire Protects Healthcare Delivery Organizations

Protecting Patient Healthcare Information

Operational Disruption

Avoiding Regulatory and Compliance Violations

Third-Party Risk: Securing Business Associates and Technology

Becoming a Victim of Ransomware Attacks

KEY HEALTHCARE INDUSTRY CHALLENGES

Protecting Patient Healthcare Information

HOW ESENTIRE MANAGED DETECTION AND RESPONSE HELPS

We are adept at securing all forms of sensitive data, such as protected healthcare information (PHI), HIPAA protected data, along with financial information and credit card or payment transfer services (PCI DSS).

Our 24/7 Elite Threat Hunters and SOC Cyber Analysts actively hunt for cyber threats across your environment. We detect intrusions and contain attacks before attackers can establish a foothold to steal patient data, or disrupt your critical operations.

KEY HEALTHCARE INDUSTRY CHALLENGES

Operational Disruption

HOW ESENTIRE MANAGED DETECTION AND RESPONSE HELPS

We detect malicious administrative activity through remote access tools and stop intrusions before malware payloaders and multiple ransomware attacks can be deployed throughout your environment.

KEY HEALTHCARE INDUSTRY CHALLENGES

Avoiding Regulatory and Compliance Violations

HOW ESENTIRE MANAGED DETECTION AND RESPONSE HELPS

Our MDR and Exposure Management Services are designed to help you navigate the complexity of HIPAA standards and put corrective controls in place.

Our SOC leverages proven run books which include detectors mapped to requirements and reporting measures for PCI, SOX, GDPR, CCPA as well as state-level regulations.

KEY HEALTHCARE INDUSTRY CHALLENGES

Third-Party Risk: Securing Business Associates and Technology

HOW ESENTIRE MANAGED DETECTION AND RESPONSE HELPS

We can assist with creating a third-party risk management program for your business.

We identify core services, including electronic medical records (EMR), drug management, time tracking, file share and document signing, and prioritize these services for monitoring.

Our Managed Detection and Response healthcare services have repeatedly caught and stopped vendor compromises before the vendor reported the vulnerability.

KEY HEALTHCARE INDUSTRY CHALLENGES

Becoming a Victim of Ransomware Attacks

HOW ESENTIRE MANAGED DETECTION AND RESPONSE HELPS

As part of our healthcare cybersecurity services, we monitor your attack surface 24/7 to discover intrusion attempts and prevent the pervasive deployment of malware and ransomware.

  • We support multi-signal coverage, ensuring visibility across endpoint, network, log, cloud, and other data sources for deep investigation and response capabilities.
  • We offer endpoint protection to prevent your defenses from being disabled.

Healthcare Industry Cybersecurity FAQ

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Healthcare Industry Cybersecurity FAQ

What is a healthcare cybersecurity program?

Since healthcare delivery organizations (HDOs) store high volumes of electronic protected health information (ePHI) and personal identifiable information (PII) for their patients, they have become high-value targets for cyberattacks. To protect your HDO, your healthcare cybersecurity program should:

  • Protect patient healthcare information
  • Prevent operational disruption
  • Avoid regulatory and compliance violations
  • Defend against third-party risk
  • Mitigate ransomware attacks

Why is healthcare cybersecurity important?

Healthcare cybersecurity is important because healthcare delivery organizations operate under the constant threat of costly and disruptive cyberattacks. The stakes are exceptionally high – cyberattacks not only inflate healthcare costs and compromise sensitive patient data, but they also jeopardize patient care and lives.

Additionally, the effects of a cyberattack against healthcare delivery organizations lead to financial costs, regulatory fines and penalties, reputational damage and in some cases, complete operational shutdown.

What is HIPAA cybersecurity compliance?

HIPAA’s Security Rule helps protect patients’ electronic protected health information while fostering improvement in the quality and efficiency of patient care. Under this rule, healthcare delivery organizations must implement the required safeguards or face penalties for non-compliance.

Find out how to adhere to compliance requirements for HIPAA administrative and technical safeguards with 24/7 cybersecurity services in our HIPAA Compliance Checklist.

How does eSentire protect healthcare delivery organizations?

At eSentire, we work with healthcare delivery organizations—ranging from individual practices to major hospitals and their business associates—to ensure they have the systems, processes, and controls in place to protect their practice, patient data, and most importantly, critical operations. We support HDOs by:

  • Supporting patient care with secure services including 24/7 cyber threat detection, investigation and complete response
  • Protecting HDOs from operational disruption caused by ransomware attacks
  • Mitigating third-party risk

eSentire multi-signal MDR services ingest high-fidelity data sources across endpoint, network, log, cloud, asset and vulnerability data that enables complete visibility into the attack surface. We proactively detect, disrupt and remediate cyber threats before they impact your patients or business.

Contact us to learn how we can help build your healthcare cybersecurity program today.

eSentire Healthcare Industry Cybersecurity Services

At eSentire, we go beyond the market’s capability in threat response. eSentire’s multi-signal Managed Detection and Response healthcare approach ingests endpoint, network, log, cloud, asset and vulnerability data that enables complete attack surface visibility. Enriched detections from the eSentire Threat Response Unit are applied to captured data identifying known & unknown threats including suspicious activity and zero-day attacks. With two 24/7 Security Operations Centers staffed with cyber experts and Elite Threat Hunters, an industry-leading XDR Cloud Platform, and refined security operations processes, eSentire can detect and respond to cyber threats with a Mean Time to Contain of 15 minutes.

Managed Detection & Response

We deliver Response + Remediation you can trust. By combining our cutting-edge XDR platform, 24/7 SOC support, around the clock threat hunting and security operations leadership, we hunt and stop known & unknown threats before they disrupt your business.

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Exposure Management Services

Strategic services including Managed Vulnerability Assessments, vCISO and Managed Phishing & Security Awareness Training to identify gaps, build defensive strategies, operationalize risk mitigation and continuously advance your security program.

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Digital Forensics and Incident Response

Battle-tested Incident Commander level expertise, crime scene reconstruction and digital forensics investigations that can bear scrutiny in a court of law. The world’s fastest threat suppression guarantee with a 4-hour SLA available with our IR Retainer.

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eSentire checked all the boxes that I was looking for – a single pane of glass for managing my whole network with very experienced people.

Ramakrishnan Natarajan

Head of IT, Emirates Hospitals Group

HEALTHCARE INDUSTRY
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