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ESENTIRE RESPONSE AND REMEDIATION

We Own The R in MDR

eSentire’s Multi-Signal Managed Detection and Response services offer the world’s most complete response capability. We balance high fidelity automated blocks with rapid human-led threat investigations to isolate, contain and remediate security incidents, with a Mean Time to Contain of 15 minutes.

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Not All MDR Is Created Equal.
Expect Complete Response.

When it comes to response, it's how we do it that makes all the difference. To build a more resilient security operation, you need an MDR provider who has your back from Day 1.

RESPONSE SPEED

When your business operations and reputation are under attack, every minute matters. We hunt and stop cyber threats faster than anyone else.

Our eSentire XDR platform instantly detects and blocks millions of threats per day. We add 200+ IPs & IOCs per day to our block list based on positive SOC investigations. When human intuition is required, we are on guard 24/7 to protect you with a Mean Time to Contain of only 15 minutes.

RESPONSE EXPERTISE

Your MDR provider should take real ownership of protecting your business, not just drown your team in alerts.

We take threat response seriously by containing and remediating cyber threats on your behalf so your business continues to run smoothly. Plus, the majority of our customers have less than 2 in-house resources to support their security operations so eSentire becomes a trusted extension of their team.

RESPONSE COVERAGE

Get continuous protection across your entire attack surface so you can sleep easy knowing that whenever and wherever a new cyber threat is detected, we’ll always respond to protect you.

Be confident your defenses are always one step ahead. Our global SOCs are home to the industry’s only 24/7 threat hunters and with eSentire’s unique multi-signal intelligence, you can remain confident that your defenses are always one step ahead.

Multi-Signal Response

As part of our Multi-Signal MDR service we ingest signal sources that drive data correlation, cyber threat analysis and kill switch response capabilities. When combined we deliver full attack surface visibility, deep investigation, threat detection, and complete response.

Signals

Our Technology Partners

Detection

Investigation

Response

Network
TECHNOLOGY

eSentire

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Endpoint
TECHNOLOGY

eSentire

SentinelOne

VMware Carbon Black

Crowdstrike

Microsoft

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Email
TECHNOLOGY

Microsoft

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Cloud
TECHNOLOGY

AWS

Google Cloud Platform

Microsoft

Lacework

Sumo Logic

AWS Logo Google Cloud Platform Logo Microsoft Logo Laceworks Logo Sumo Logic Logo
Log
TECHNOLOGY

Sumo Logic

Microsoft

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Identity
TECHNOLOGY

Microsoft

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Vulnerability Scans
TECHNOLOGY

Tenable

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Insider
TECHNOLOGY

eSentire

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Response + Remediation You Can Trust

Our eSentire XDR Platform ingests 20M+ signals per day, makes sense of the data, and automatically blocks 3M+ threats per day based on known Indicators of Compromise (IOCs) and malicious IPs known.

We add 200+ IOCs daily to our XDR Platform block list based on original research, proactive threat hunting, and positive SOC investigations driven across our global customer base.

When an automated response isn’t possible, our 24/7 SOC Cyber Analysts and Elite Threat Hunters will perform rapid investigations and initiate response measures on your behalf. These are documented, pre-approved and customizable.

Standard response procedures include:

eSentire MDR service delves deep into the incident response lifecycle, eradicating threats, and remediating security incidents as part of our multi-signal MDR approach.

In the event that digital forensics evidence, litigation testimony, or crime scene reconstruction is required, our Cyber Security Investigations team can provide complete Digital Forensics and Incident Response support capable of bearing scrutiny in a court of law.

Organizations that depend on MDR services for the bulk of their security operations functions have reported that they are highly likely to reject MDR providers that cannot take mitigative response actions against threats on their behalf.

2023 Gartner® Market Guide for Managed Detection and Response Services

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How to Spot MDR Fact vs Fiction

With hundreds of MDR service providers saying the same thing when it comes to “Response”, you need to learn how to separate MDR fact from fiction to select the right MDR provider for protecting your business.

eSentire MDR

Goes beyond alerting to provide multi-signal visibility, threat containment, and complete response to cyberattacks on your behalf with a 15-minute Mean Time to Contain.

vs

Fake MDR

Crushes you with alerts, has limited threat visibility and leaves you to contain cyber threats on your own.

Real MDR addresses five measurable components of your protection:

1

Threat Intelligence - How is my organization keeping up with the evolving threat landscape?

2

Visibility - How is my organization accounting for sensitive data and potential blind spots?

3

Automation - How many threats am I able to automatically block?

4

Human-led Threat Detection, Response, and Remediation - How fast is my organization able to investigate, respond, and remediate identified threats?

5

Risk Reduction Over Time - How is my provider leveraging data and lessons learned from ongoing MDR operations to reduce my risk over time?

Learn more about Real vs Fake MDR

20+ Questions To Ask When You’re Evaluating an MDR Provider

With so many MDR service providers and variations of what they provide, you need to ensure you are getting the right protection for your business. Get the top questions you need to ask when qualifying potential Managed Detection and Response vendors and the reasons why each answer matters.

See eSentire Response In Action

An effective defensive posture requires process, technology and most importantly human expertise for combat-level containment and response. You can’t battle these types of attacks alone. Learn how eSentire MDR responded to emerging threats, including zero-day and ransomware attacks, with a balance of automated platform disruptions and hands-on expertise for investigation & manual threat containment.

GUIDE

Defending Against Modern Ransomware: Lessons from the SunWalker Incident

Read this report and see how our 24/7 SOC and Threat Response Unit (TRU) defended an online educational institution over an 8-hour ransomware battle with eSentire Managed Detection and Response.

Download The Report

VIDEO

A Review of the Kaseya Zero-Day Attacks

Watch this video with one of eSentire’s Elite Threat Hunters, Spence Hutchinson, as he reviews the Kaseya VSA supply chain attacks and how eSentire’s SOC & TRU responded quickly on our customer’s behalf and notified Kaseya of the breaches.

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Why XDR Matters

The eSentire XDR Platform makes the outcomes driven by eSentire MDR possible. Patented machine learning and proprietary threat content from our Threat Response Unit (TRU) eliminate noise, enabling real-time detection & response, and automatically blocking millions of threats per day.

Our XDR platform is capable of answering questions like:

When there are very high-confidence answers to all of these questions, eSentire threat response can be fully automated. This entirely removes human effort from the process.

In cases where there’s some ambiguity and human intuition is required, the platform gives our 24/7 SOC Cyber Analysts and Elite Threat Hunters in-depth information that makes their jobs easier. It also allows them to be more creative, have more confidence in their effectiveness, and stop more threats.

Learn more about eSentire XDR

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See why XDR is the secret to highly effective MDR services

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Learn more about eSentire MDR

DOWNLOAD THE DATA SHEET →

Remember, Not All MDR is Created Equal

The Response Spectrum

How far does the service provider go in terms of threat response and remediation?

The Response Spectrum Mobile
SUPPORT
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THE OTHER GUYS
Multi-Signal Visibility
SUPPORT MDR – Detection
MDR – Detection
Not always multi-signal
Rapid Human-Led Investigations
SUPPORT MDR – Detection
MDR – Detection
Containment in 15 Minutes
SUPPORT MDR – Response
MDR – Response
Inconsistent MTTC
Automated Response Driven by XDR Platform
SUPPORT MDR – Response
MDR – Response
Endpoint Threat Containment
SUPPORT MDR – Response
MDR – Response
Quarantine Files
SUPPORT MDR – Response
MDR – Response
You’re responsible
Hash Blocking
SUPPORT MDR – Response
MDR – Response
You’re responsible
Account and Access Suspension
SUPPORT MDR – Response
MDR – Response
You’re responsible
Network Isolation
SUPPORT MDR – Response
MDR – Response
You’re responsible
Blocking Compromised Email Accounts
SUPPORT MDR – Response
MDR – Response
You’re responsible
Terminate Malicious Processes
SUPPORT MDR – Remediation
MDR – Remediation
You’re responsible
Facilitated Retroactive Email Purges
SUPPORT MDR – Remediation
MDR – Remediation
You’re responsible
System Reboot
SUPPORT MDR – Remediation
MDR – Remediation
You’re responsible
Removal of Registry Keys/Values
SUPPORT MDR – Remediation
MDR – Remediation
You’re responsible
Threat Eradication
SUPPORT MDR – Remediation
MDR – Remediation
You’re responsible
Root Cause Analysis
SUPPORT eSentire MDR + DFIR
eSentire MDR + DFIR
Limited
Digital Forensics Analysis
SUPPORT DFIR
DFIR
Limited
Crime Scene Reconstruction
SUPPORT DFIR
DFIR
Limited
E-Discovery
SUPPORT DFIR
DFIR
Limited

Security Leaders Count on eSentire

A logo of eSentire’s customer, Hughes Hubbard & Reed LLP, next to the quote from the firm’s CIO who describes how eSentire leads the way in the managed detection and response market compared to other MDR service providers.
The nice thing with eSentire is, they’re always looking at my network. They’re looking at my environment. They’re looking at everything that’s coming through. I can sleep at night. I don’t have to have 24/7 SOC. I know that my network is being looked at and they’re taking care of it. And if they see something that they deem to be a threat, they can prevent it, and block it, and stop it, and get a hold of my team, if needed.
Leon Goldstein
CIO | Hughes Hubbard & Reed LLP
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In one solution you are achieving three big main objectives of your cybersecurity program. You’re getting the visibility, you’re getting the detection and identification of potentially bad traffic and you’re getting response if anything is detected as malicious.
Alex Bazay
CISO | Align Communications
A logo of eSentire’s customer, M&C Saatchi, placed alongside with a testimonial from the company’s Chief Information Officer, who describes how eSentire stands out from other MDR service providers.
With eSentire MDR we have gained visibility into attacks against our infrastructure and I have peace of mind knowing that we are defended by the best in the business with 24/7 SOC Cyber Analysts and Elite Threat Hunters who are bolstered by eSentire’s unique Threat Response Unit for original research, threat analysis and content development.
Neil Waugh
Chief Information Officer| M&C Saatchi
A logo of eSentire’s customer, Texas United Management, next to the quote from TUM’s Chief Information Officer who describes why eSentire stands out among MDR service providers.
Being able to communicate to the board that our mean time to containment is less than 15 minutes, that’s why we hired eSentire.
Ray Texter
Chief of Information Security | Texas United Management
Read more case studies and reviews →

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