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RETAIL INDUSTRY

Multi-Signal Managed Detection and Response for Retail Companies

Retailers face a complex set of challenges when it comes to protecting their consumer and business data from cyber threats as the retail segment has undergone significant digital transformation due to cloud adoption and the growth of e-commerce. See how eSentire proactively detects, disrupts, and remediates cyber threats affecting retail companies before they impact your supply chain, your business, and your customers.

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From producer to consumer - prevent critical operational disruption with 24/7 protection across your supply chain

Expanding digital platforms, valuable PCI data, third-party vendor & supply chain access, and operational exposure are only some of the factors that contribute to cyber risk for retailers. Data breaches in the retail sector have been highly publicized and financial implications are growing.

Unfortunately, margin pressures, rising competition, and an uncertain economic outlook create an uphill battle to obtain the funding and resources required to protect your environment from cyber threats. Although cybersecurity awareness is growing at the executive and board level, retail cybersecurity leaders continue to find themselves under-resourced against today’s cyber threat landscape - where attackers are striking with increased speed and precision.

Common retail cyberattacks include:

credential phishing icon

Credential phishing

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Malware

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Ransomware

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Distributed denial-of-service (DDoS) attacks

Whether your organization is a brick-and-mortar or ecommerce retailer, threat actors are going to capitalize on vulnerable systems and human nature to achieve their objectives. Your retail cybersecurity teams need to be able to:

  • Protect your network 24/7
  • Meet the PCI DSS and other industry compliance requirements
  • Protect point-of-sale systems and cardholder data
  • Implement strong access control measures, especially for privileged users
  • Defend against attackers targeting your supply chain or third-party vendors

Ultimately, protection of your consumer and business data will come down to the speed at which you can identify and contain an attack. Retail companies need 24/7 threat hunting services including Managed Detection and Response (MDR) in order to quickly detect malicious activity, stop breaches, simplify security and minimize their business risk.

How eSentire Managed Detection and Response Can Help Retail Businesses

We are recognized globally as the Authority in Managed Detection and Response (MDR) because we hunt, investigate and stop cyber threats before they become business-disrupting events. In fact, eSentire was founded in 2001 to secure the environments of the world’s most targeted industry - financial services. Now with over 2000+ customers, across 80+ countries globally, we have scaled to deliver cybersecurity services across highly regulated industries, with a proven track record of success in securing the retail sector.

We know cybersecurity in the retail industry. Our team of 24/7 Cyber Analysts and Elite Threat Hunters don’t drown you in alerts. We have a successful track record of identifying new threats, stopping nation-state attacks, and preventing ransomware gangs from shutting down business operations & creating damaging public incidents.

At eSentire, we are proud to provide the world’s most complete response capability. We support your retail industry cybersecurity program with a combination of cutting-edge machine learning Extended Detection and Response (XDR) technology, 24/7 Threat Hunting expertise and security operations leadership to mitigate your business risk, enable security at scale and drive your cyber program forward.

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How eSentire Protects Retail Organizations

Access to Confidential Information

Operational Disruption

Protecting Against Supply Chain and Third-Party Vendor Risk

Preventing Ransomware Attacks

Avoiding Regulatory and Compliance Violations

KEY RETAIL INDUSTRY CHALLENGES

Access to Confidential Information

HOW ESENTIRE MANAGED DETECTION AND RESPONSE HELPS

Our 24/7 Elite Threat Hunters and SOC Cyber Analysts actively hunt for threats across your environment. We detect intrusions and contain attacks before data can be exfiltrated.

KEY RETAIL INDUSTRY CHALLENGES

Operational Disruption

HOW ESENTIRE MANAGED DETECTION AND RESPONSE HELPS

We detect malicious administrative activity through remote access tools and stop intrusions before malware can be deployed throughout your environment.

KEY RETAIL INDUSTRY CHALLENGES

Protecting Against Supply Chain and Third-Party Vendor Risk

HOW ESENTIRE MANAGED DETECTION AND RESPONSE HELPS

We can assist with protecting against supply chain and third‑party vendor risk for retail businesses.

  • eSentire Exposure Management Service experts support in security assessments, testing and make strategic recommendations to offset risks for the retail sector.
  • Our Managed Detection and Response services have repeatedly caught and stopped vendor compromises before the vendor reported the vulnerability.

KEY RETAIL INDUSTRY CHALLENGES

Preventing Ransomware Attacks

HOW ESENTIRE MANAGED DETECTION AND RESPONSE HELPS

We monitor your attack surface 24/7 to discover intrusion attempts, preventing the pervasive deployment of malware and ransomware.

  • We support multi-signal coverage ensuring visibility across endpoint, network, log, cloud, and other data sources for deep investigation and response capabilities.
  • We offer endpoint protection to prevent your defenses from being disabled.

KEY RETAIL INDUSTRY CHALLENGES

Avoiding Regulatory and Compliance Violations

HOW ESENTIRE MANAGED DETECTION AND RESPONSE HELPS

Our Security Operations Center (SOC) leverages proven run books which include detectors mapped to requirements and reporting measures for PCI DSS, CCPA, GLBA, SOX, NYCRR, HIPAA, GDPR, as well as state level regulations.

eSentire Retail Cybersecurity Services

At eSentire, we go beyond the market’s capability in threat response. eSentire’s multi-signal MDR approach ingests endpoint, network, log, cloud, asset and vulnerability data that enables complete attack surface visibility. Enriched detections from the eSentire Threat Response Unit (TRU) are applied to captured data identifying known & unknown threats including suspicious activity and zero-day attacks. With two 24/7 Security Operations Centers staffed with cyber experts and Elite Threat Hunters, an industry-leading XDR Platform, and refined security operations processes, eSentire can detect and respond with a Mean Time to Contain of 15 minutes.

Exposure Management Services

Strategic services including Managed Vulnerability Assessments, vCISO and Managed Phishing & Security Awareness Training to identify gaps, build defensive strategies, operationalize risk mitigation and continuously advance your security program.

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Managed Detection & Response

We deliver Response + Remediation you can trust. By combining our cutting-edge XDR platform, 24/7 SOC support, around the clock threat hunting and security operations leadership, we hunt and stop known & unknown threats before they disrupt your business.

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Digital Forensics and Incident Response

Battle-tested Incident Commander level expertise, crime scene reconstruction and digital forensics investigations that can bear scrutiny in a court of law. The world’s fastest threat suppression guarantee with a 4-hour SLA available with our IR Retainer.

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Meet Your PCI DSS Compliance Requirements

The Payment Card Industry (PCI) Security Standards Council is focused on protection of payment account data throughout the payment lifecycle through the Payment Card Industry Data Security Standard (PCI DSS). Any retailer that transacts with any one of the major credit card companies must adhere to the PCI Data Security Standards.

PCI DSS directs how organizations should securely manage credit card account numbers and payment card data to best protect the collection, storage, and transmission of cardholder data from e-commerce transactions.

Compliance with PCI DSS may seem challenging but we are here to help you navigate these requirements. Download this checklist to see how eSentire’s services map to PCI DSS 3.2.1 and find out how we can support you in adhering to compliance requirements.

PCI DSS Compliant Logo

eSentire has achieved the most stringent certification in PCI DSS compliance conducted by an independent auditor to demonstrate:

  • A proactive approach to security and industry compliance requirements
  • Sensitivity to our clients' specific needs and business objectives
  • Ability to help our clients meet the global PCI DSS compliance standards
DOWNLOAD THE PCI DSS 3.2.1. CHECKLIST

Why Retail Organizations Choose eSentire

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The one thing I always tell my superiors when they ask about why we're spending money with eSentire is that the support team is head and shoulders above the rest. Especially the people who proactively reach out, they are some of the smartest, most capable folks we talk to. Normally, you have to escalate to tier three before you get somebody like that. You know, when I get a call at three in the morning, the SOC Analyst has already looked at the case. He knows all the notes on it. He's ready to tell me everything about it. What they're going to do next, and all they need is my authorization or my input. So no, I don't necessarily have any feedback for improvement. What my feedback is, you know, you all are knocking it out of the park in terms of being a partner for us. So we're super happy with eSentire. And I tell my boss this all the time: eSentire is the most responsive and capable partner that we've got."
Scott Tucker
IT Manager, Graphic Solutions Group, Inc.
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I am very pleased with [eSentire] products and especially the delivery of their services... [They provide a] consistent, holistic service offering."
CIO
Consumer Products Manufacturer and Ecommerce Retailer
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