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TRU INTELLIGENCE CENTER
Our Threat Response Unit (TRU) publishes security advisories, blogs, reports, industry publications and webinars based on its original research and the insights driven through proactive threat hunts.
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SECURITY ADVISORIES
Aug 17, 2022
Increase in Observations of Socgholish Malware
THE THREAT Starting in early August 2022 and continuing through the month, eSentire identified a significant increase in Socgholish (aka. FakeUpdates) malware incidents. Socgholish is a loader type…
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Company
ABOUT ESENTIRE
About Us
eSentire is The Authority in Managed Detection and Response Services, protecting the critical data and applications of 1500+ organizations in 80+ countries from known and unknown cyber threats. Founded in 2001, the company’s mission is to hunt, investigate and stop cyber threats before they become business disrupting events.
Read about how we got here
Leadership Work at eSentire
LATEST PRESS RELEASE
Sep 20, 2022
eSentire Recognized as Top Global MDR Provider by MSSP Alert, CrowdStrike and G2
Waterloo, ON - September 21, 2022 – eSentire, Inc., the Authority in Managed Detection and Response (MDR), celebrated multiple industry recognitions as the leading global MDR provider, over the last week: Named #9, and the top pure play MDR provider on MSSP Alert’s Top 250 MSSPs global rankingRecognized as the CrowdStrike 2022 Global MSSP Partner of the Year Earned G2’s industry-renowned status…
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Partners
PARTNER PROGRAM
e3 Ecosystem
We provide sophisticated cybersecurity solutions for Managed Security Service Providers (MSSPs), Managed Service Providers (MSPs), and Value-Added Resellers (VARs). Find out why you should partner with eSentire, the Authority in Managed Detection and Response, today.
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ECOSYSTEM PARTNER RESOURCES
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Resources
MDR AND CYBERSECURITY CASE STUDIES

See why security leaders from over 1500 organizations count on eSentire to prevent business disruption.

eSentire Managed Risk, Managed Detection and Response and Incident Response services help you build a more responsive security operation to protect your business and its most critical processes from the impact of cybercrime.

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The eSentire Difference

Put your business ahead of disruption.

  • Recognized globally as the Authority in Managed Detection and Response
  • World’s most powerful machine learning XDR Cloud Platform
  • 24/7 threat hunting & disruption
  • End-to-end cyber coverage and comprehensive services
  • Team eSentire - Cyber Risk Advisor + SOC Cyber Analyst and Elite Threat Hunters on guard for your business 24/7
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Why Security Leaders Choose eSentire

Industry: Legal | 500 Employees

Hughes Hubbard & Reed LLP is a New York-based international law firm, with offices in New York, Washington, DC, Los Angeles, Miami, Kansas City, Paris, Tokyo and Rio de Janeiro.

The nice thing with eSentire is that they’re always looking at my network, my environment, and everything that’s coming through. I can sleep at night. I don’t need to have a 24/7 SOC. I know that my network is being looked at and if they see something that they deem to be a threat, they can prevent it, or block it and stop it, and get a hold of my team if needed."

Industry: Manufacturing | 500 Employees

Texas United Management Corporation is a mining & metals company that offers brine commercial production services.

We look at eSentire to be the experts. We trust them implicitly. One of the key differentiators I feel about eSentire in their response methodology is they’re with us through the thick and thin till the end so we're comfortable until the issue is resolved.”

Industry: Supply Chain | 500+ Employees

Elemica is a leading digital supply network for process manufacturers.

With eSentire we're able to get the managed SOC, 24/7 detection & threat hunting, the consolidated dashboard, all the reporting in realtime and historical."

Industry: Legal | 1000 Employees

Quarles & Brady is national multi-discipline legal firm that practices over 25 areas of law.

I would recommend eSentire without hesitation to a peer and I have done this numerous times in the past.”

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Customer Case Studies

Venerable icon umbrella

VENERABLE HOLDINGS, INC.

Industry: Insurance Annuity | 1,000+ Employees

Top insurance annuity company benefits from eSentire’s 24/7 threat detection & response and cloud security posture management to secure their multi-cloud environment.

About

Leading US-based organization in the insurance annuity sector that focuses on building and growing insurance businesses with long-term capital.

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Customer Challenge:

  • Venerable was adopting a multi-cloud strategy which added a layer of complexity as it’s harder to monitor and enforce standardized configurations across multiple platforms.
  • Native security features vary across each cloud platform and achieving a “single pane of glass” operational state across cloud environments was a challenge.
  • With their cloud technologies constantly evolving and they needed to not only be able to keep up with that evolution, but also have the resources necessary to secure their technologies.

Security Outcomes Delivered:

  • eSentire’s MDR solution included 24/7 threat detection & investigation, cloud security posture management and MDR for Microsoft.
  • Venerable was able to gain the right security expertise to monitor and enforce standardized configurations across multiple cloud platforms to protect against misconfigurations and vulnerabilities.
  • They achieved a “single pane of glass” for their multi-cloud security environment.
  • By working with eSentire, they keep pace with the evolution of various cloud technologies.
  • We help them outpace their business technology requirements by maintaining a cohesive cybersecurity strategy that combines the necessary toolsets, resources, and cyber expertise regional hubs in other major markets.
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IRIS Software Group

Industry: Software | 1,500+ Employees

High Growth UK Software Company Uses MDR Services to Get New Levels of Visibility and Protection During its Digital Transformation to the Cloud

About

UK-based software company that provides operational software to Accountants, Corporates, SMEs and educational establishments. Growng rapidly with 16 sites in the UK and additional sites in North America.

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Customer Challenge:

  • IRIS has grown aggressively through acquisition and organic growth across a range of vertical sectors. As it took on more technology stacks from acquired companies, network visibility and management information --especially being able to identify nefarious activity-- became increasingly important for IRIS.
  • The company developed and began executing on a strategy to move software and workloads to the cloud. Given the additional layer of security complexity and risk cloud brings, IRIS knew they needed a service provider that would keep their hybrid environment secure.
  • The company realised early on that it couldn’t tackle the challenges ahead and manage growing volumes of network traffic with a small security team.

Security Outcomes Delivered:

  • IRIS realised immediate benefits of eSentire services soon after deployment. eSentire Managed Risk - Managed Vulnerability Service revealed several vulnerabilities that could be addressed immediately.
  • eSentire multi-signal MDR has identified attack patterns in which threat actors would try to execute malicious code on IRIS’ network, through a website, and notified them of several scans looking for open ports on its firewall. The IRIS security team used this information to block the offending source IP, which originated in the Seychelles.
  • Adding eSentire MDR for Log has provided unprecedented visibility across IRIS’ environment by gathering information from across its broad array of network products and endpoints.
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GLOBAL INVESTMENT FIRM

Industry: Financial Services | 5,000+ Employees

Global Investment Firm Uses MDR Services to Protect Proprietary information and Private Data

About

Global investment firm that offers financial products and services throughout the world, and one of the world’s largest asset management firms. Major presence in North America and Europe with regional hubs in other major market.

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Customer Challenge:

  • The customer had a fairly good-sized security team, but struggled to handle alerts, do triaging and investigation on top of their day jobs.
  • The need for a Security Operations Center (SOC) that could provide 24/7 global coverage.
  • They looked at building their own SOC, but it was complex and costly.
  • They needed an MDR solution that could provide multi-signal coverage and be a partner to their existing security team.
  • They were shifting to remote work and migrating to cloud.

Security Outcomes Delivered:

  • Around-the-clock global network coverage with 24-hour support from eSentire threat hunters who respond to and contain threats.
  • Cost-effective solution compared to building an in-house 24/7 SOC.
  • “A much better state of prevention and protection.”
  • Significantly reduced workload for the IT and security teams - eSentire has already detected and stopped multiple threats that the firm believes would have gone under the radar in the past.
  • eSentire has detected every single penetration test run since deployment.
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Global Architectural Design Firm

Industry: Architecture | 1,000+ Employees

Global Architectural Design Firm Uses MDR Services to Protect its Most Valuable Assets

About

Global architectural design firm that provides services to a wide range of sectors, including Government, Mission Critical, Health, Commercial, Civic and Cultural…and more. One of the largest architectural firms in the world with dozens of offices spread around the world: Asia & Pacific, Europe, Middle East & North Africa, Latin America and North America.

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Customer Challenge:

  • Protecting their data is vital for a range of reasons, including client privacy, competitive advantage and—in many cases—national security.
  • They rely upon a hybrid infrastructure mixing on premises storage and cloud services. There is a tremendous amount of collaboration between offices, which means data has to be accessible and shareable. Plus, the team also shares information and designs with customers, partners and vendors.
  • Keeping this 24/7 operation running is a relatively small IT team based in the United States. The VP of IT states, “We were probably doing 90 percent of the security hygiene things a lot of the must-haves,” but he concedes the reality that, “we definitely performed better in the 8 to 5 workday, and cybersecurity activities were performed while team members were wearing a second or third hat.”

Security Outcomes Delivered:

  • Protecting critical data assets ensures customer privacy, competitive advantage and security for sensitive projects.
  • Around-the-clock global network coverage with 24-hour support from eSentire threat hunters who respond to and contain threats.
  • Cost-effective solution versus running and staffing an in-house 24/7 Security Operations Center (SOC).
  • Quick and efficient service deployment – eSentire MDR solution was up and running fast, including training of international teams.
  • Peace of mind and operational freedom: eSentire is trusted to detect and contain threats rapidly, ensuring business continuity and allowing IT resources to focus effort on introducing technologies and services to enhance and enable the business.
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Finance icon

GLOBAL INVESTMENT COMPANY

Industry: Financial Services | 5,000+ Employees

Global investment organization operating in 82 countries migrates all infrastructure to AWS, deploys MDR for visibility and cloud posture management.

About

A global investment organization operating in 82 countries sought out to complete a digital transformation project, migrating all infrastructure to AWS, becoming a cloud first organization.

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Customer Challenge:

  • The company launched a massive digital transformation project, migrating all infrastructure to AWS, becoming a cloud first organization.
  • The customer recognized that the skill set and security tooling needed, required them to partner with a MDR partner, who could provide visibility across their growing AWS footprint.
  • eSentire worked hand in hand with the organization to define the outcomes needed and deployed multi-signal MDR providing full threat visiblility, threat detection & rapid response across Network, Cloud, Endpoint and Log environments. Complimented by Managed Vulnerability Services.
  • eSentire MDR ensures that their AWS infrastructure is protected 24/7 by eSentire’s global SOC cyber analyts and elite threat hunters.

Security Outcomes Delivered:

  • Having infrastructure spread across 15 AWS accounts, containing over 200 resources in addition to on-premise components, eSentire’s MDR service provides a consolidated view of threats across networks.
  • Leveraging eSentire’s MDR for Network, MDR for Log, MDR for Endpoint, MDR for Cloud and Managed Vulnerability Service, SOC Analysts are able to investigate detected threats and provide remote remediation support 24/7.
  • “Upon initial deployment, eSentire discovered approximately 3,500 alert conditions within the AWS environment. Working with the customer, services were tuned to filter false positives and critical misconfigurations were remediated.
  • eSentire also detected unusual user activity within an AWS account, which resulted in identification of potential unauthorized access threat that was investigated, contained, eliminated.
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View Other MDR and Cybersecurity Case Studies

Peer-To-Peer Reviews

Read the latest reviews from your peers on eSentire’s cutting-edge machine learning XDR technology, 24/7 Threat Hunting, and proven MDR leadership.

G2 logo and stars

"Cybersecurity BEST IN CLASS Vendor. As a customer of 8 years, watching eSentire grow and maintain the same level of service is beyond impressive. They are the best at what they do and they also understand the importance of educating their customers on emerging cybersecurity threats and topics of concern."

Ross C, Director of Technology
Private Investment Firm
READ FULL REVIEW ON G2 →

"Excellent account management and support. Very willing to work with us to ensure that our unique requirements are met. This service gives my team peace of mind that there is always a qualified analyst on watch. Regular reviews have kept us up to date on what they are doing and what we need to watch out for and address. Very thorough."

Steve L, Cybersecurity Manager
Enterprise Company
READ FULL REVIEW ON G2 →

"eSentire provides a comprehensive MDR solution that is scalable for companies of any size. Their SOC is incredibly responsive and gives us near-instant insight into suspicious activity on endpoints and network assets. Of late, eSentire has been closely partnering with Microsoft, aligning well with our increased leverage of Azure resources."

Jordan F, Director of Technology
Mid-Market Company
READ FULL REVIEW ON G2 →

"The responsiveness, flexibility, and ability to tailor security solutions for your organization makes eSentire truly feel like more of an extension of your IT organization rather than a business partner."

Executive Sponsor
Hospital & Healthcare | Enterprise Company
READ FULL REVIEW ON G2 →

"The responsiveness, flexibility, and ability to tailor security solutions for your organization makes eSentire truly feel like more of an extension of your IT organization rather than a business partner."

Executive Sponsor
Hospital & Healthcare | Enterprise Company
READ FULL REVIEW ON G2 →

"I like the fact that we can engage at anytime throughout the day with the SOC team and they are always ready to help with whatever security issues we are facing."

Bryon S
Enterprise Company
READ FULL REVIEW ON G2 →

"Cybersecurity BEST IN CLASS Vendor. As a customer of 8 years, watching eSentire grow and maintain the same level of service is beyond impressive. They are the best at what they do and they also understand the importance of educating their customers on emerging cybersecurity threats and topics of concern."

Ross C, Director of Technology
Private Investment Firm
READ FULL REVIEW ON G2 →

"Excellent account management and support. Very willing to work with us to ensure that our unique requirements are met. This service gives my team peace of mind that there is always a qualified analyst on watch. Regular reviews have kept us up to date on what they are doing and what we need to watch out for and address. Very thorough."

Steve L, Cybersecurity Manager
Enterprise Company
READ FULL REVIEW ON G2 →

"eSentire provides a comprehensive MDR solution that is scalable for companies of any size. Their SOC is incredibly responsive and gives us near-instant insight into suspicious activity on endpoints and network assets. Of late, eSentire has been closely partnering with Microsoft, aligning well with our increased leverage of Azure resources."

Jordan F, Director of Technology
Mid-Market Company
READ FULL REVIEW ON G2 →

"The responsiveness, flexibility, and ability to tailor security solutions for your organization makes eSentire truly feel like more of an extension of your IT organization rather than a business partner."

Executive Sponsor
Hospital & Healthcare | Enterprise Company
READ FULL REVIEW ON G2 →

"I like the fact that we can engage at anytime throughout the day with the SOC team and they are always ready to help with whatever security issues we are facing."

Bryon S
Enterprise Company
READ FULL REVIEW ON G2 →

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Gartner logo and stars V2

Based on 25 Reviews
As of: Sep 22, 2022

Write a Review

"eSentire is one of a select few vendors who continually under-promise and over-deliver. They're a key part of our security stack. Dedicated focus on our security. Team of experts available is excellent."

Chief Information Officer
in the Financial Industry
READ FULL REVIEW →

"On-boarding experience was excellent. The eSentire staff were extremely knowledgeable and were able to resolve all issues quickly. Alerts come in a timely way (we have actually timed some alerts and they come in a quickly as 12 seconds). Customer service is excellent. Requests are acknowledged within minutes and resolution comes a few minutes after that. This is the best MDR service, hands down!"

SVP IT, Infrastructure and Operations
in the Securities and Investment Industry
READ FULL REVIEW →

"It has been a few years now since we migrated from one of the big MSSP players to eSentire and their MDR services. It may be the best decision I have ever made in my security career. I was incredibly impressed with their well defined process and talented staff at every level. I continue to praise their customer service, capability and responsiveness. I recommend them without hesitation."

VP, Cybersecurity & Network
in the Media Industry
READ FULL REVIEW →

"Exceptional on-boarding experience, quick and simple. An incredibly great Security Operations Centre at the heart of their product suite. Always developing their product to meet their customers needs. Some of the best customer relationship management I have ever experienced."

SVP, Information Technology
in the Finance Industry
READ FULL REVIEW →

"Exceptional on-boarding experience, quick and simple. An incredibly great Security Operations Centre at the heart of their product suite. Always developing their product to meet their customers needs. Some of the best customer relationship management I have ever experienced."

SVP, Information Technology
in the Finance Industry
READ FULL REVIEW →

"I've been an eSentire customer from their early days and have implemented their products at a number of firms I've run technology for. Their capabilities have grown over that time dramatically and I consider them to be a trusted partner and extension of my team when it comes to our cybersecurity program"

Head of Technology
in the Finance Industry
READ FULL REVIEW →

"eSentire is one of a select few vendors who continually under-promise and over-deliver. They're a key part of our security stack. Dedicated focus on our security. Team of experts available is excellent."

Chief Information Officer
in the Financial Industry
READ FULL REVIEW →

"On-boarding experience was excellent. The eSentire staff were extremely knowledgeable and were able to resolve all issues quickly. Alerts come in a timely way (we have actually timed some alerts and they come in a quickly as 12 seconds). Customer service is excellent. Requests are acknowledged within minutes and resolution comes a few minutes after that. This is the best MDR service, hands down!"

SVP IT, Infrastructure and Operations
in the Securities and Investment Industry
READ FULL REVIEW →

"It has been a few years now since we migrated from one of the big MSSP players to eSentire and their MDR services. It may be the best decision I have ever made in my security career. I was incredibly impressed with their well defined process and talented staff at every level. I continue to praise their customer service, capability and responsiveness. I recommend them without hesitation."

VP, Cybersecurity & Network
in the Media Industry
READ FULL REVIEW →

"Exceptional on-boarding experience, quick and simple. An incredibly great Security Operations Centre at the heart of their product suite. Always developing their product to meet their customers needs. Some of the best customer relationship management I have ever experienced."

SVP, Information Technology
in the Finance Industry
READ FULL REVIEW →

"I've been an eSentire customer from their early days and have implemented their products at a number of firms I've run technology for. Their capabilities have grown over that time dramatically and I consider them to be a trusted partner and extension of my team when it comes to our cybersecurity program"

Head of Technology
in the Finance Industry
READ FULL REVIEW →

Market Guides & Analyst Reports

Review the latest market guides from leading industry analysts to find objective insights on what attributes to look for when evaluating eSentire MDR, powered by our Atlas XDR Cloud Platform.

GUIDE

2021 Gartner® Market Guide for MDR Services

Read the new Gartner Market Guide to learn more about MDR services, the direction of the MDR market and get a list of current MDR service providers.

REPORT

IDC MarketScape for US Managed Detection and Response Services

Read this report to see why IDC analysts named eSentire a leader in the MDR space and get more details on what differentiates eSentire MDR.

REPORT

2022 Gartner® Market Guide for Managed Security Services (MSS)

Read the market guide to learn more about MSS providers, the direction of the MSS market and get a list of current MSS vendors.

Recognized Industry-Wide

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