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Head-to-Head MDR Comparison

eSentire MDR VS ReliaQuest MDR

Compare eSentire MDR against ReliaQuest MDR side by side to select the right 24/7 MDR solution for your business.

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eSentire MDR vs. ReliaQuest MDR

Years of Operation

23

17

# of SOC personnel

~130

~130

24/7 Threat Detection and Security Monitoring

Open XDR Platform

Cyber Risk Advisor/Cyber Resilience Team

Multi-Signal MDR (Network, Endpoint, Log, Cloud, Identity)

Limited

Best-of-Breed Tech Partners

Automated Blocking/Threat Disruption

Unlimited Threat Hunting and Incident Handling

Manual Threat Containment and Hands On Response

Original Threat Research

Additional Cost

Customer Visibility, Co-management and Reporting

LEARN MORE ABOUT ESENTIRE MDR →

Why Choose eSentire MDR over ReliaQuest MDR

eSentire's cost-effective all-in-one MDR solution combines cutting-edge open XDR technology, unlimited threat hunting and unlimited incident handling, and multi-signal coverage with over 300 technology integrations to support your existing tech stack.

Here are some key differences between eSentire MDR and ReliaQuest MDR:

1

24/7 Security Operations Center (SOC)

ReliaQuest's team have 2-3 years of experience, and their approach leans heavily on automated response. The lack of expertise and human-led threat investigation can leave you exposed to more sophisticated threats and attackers.

Our 24/7 SOC Cyber Analysts are an extension of your team. With an average tenure of 6 years and a 90%+ retention rate, our technical team proudly holds advanced certifications including SSCP, CSAP, CISSP, Security+, Network+, Linux+, Server+, and more. As part of eSentire MDR, our SOC team provides immediate expertise, peace of mind and hands-on assistance to remediate threats on your behalf when and where you need it.

Learn more about eSentire's SOC →
2

Multi-Signal Visibility and Response

ReliaQuest MDR relies heavily on automated response, resulting in restricted capabilities in addressing sophisticated endpoint threats.

At eSentire, we believe a multi-signal approach is paramount to protecting your complete attack surface. We ingest high-fidelity data sources from endpoint, network, log, cloud, identity, and vulnerability data that enables complete attack surface visibility.

eSentire owns the R in MDR by disrupting, isolating, and stopping threats on your behalf across your full attack surface with a Mean Time to Contain of less than 15 minutes. We detect in seconds and contain in minutes, so your business is never disrupted.

Learn about eSentire Response →
3

eSentire Threat Response Unit (TRU)

Threat hunting and playbooks are only available as an additional cost with the ReliaQuest MDR service. Additionally, ReliaQuest's threat hunting services lack the depth of the threat intelligence and the expertise of our Elite Threat Hunters.

The eSentire Threat Response Unit (TRU) is an industry-leading threat research team committed to helping your organization become more resilient. eSentire's TRU team delivers proactive threat intelligence, original threat research, and regularly updates runbooks, detection rules and machine learning models, enabling you to stay ahead of the most advanced cyber threats. Unlimited threat hunting and incident handling from TRU is foundational MDR solution (no hidden add-ons required).

Learn More about TRU →
4

Services Outside of MDR

ReliaQuest does not provide comprehensive exposure management services like vulnerability scanning, Phishing and Security Awareness Training, CISO and Advisory Services or Penetration testing. These are essential to identify gaps in your environment and build a comprehensive cybersecurity strategy.

At eSentire, we support your end-to-end risk management with strategic services, threat disruption and incident response offerings. Outside of MDR, our services include Exposure Management Services, and Digital Forensics and Incident Response.

When you're being asked to do more with less, good isn't good enough.
It's time to make the switch. Choose Proven.

BUILD A QUOTE

Spot ReliaQuest's MDR Weaknesses:
Questions to Ask ReliaQuest

Here are important questions to ask about the ReliaQuest MDR service:

  1. How many years of experience do ReliaQuest's SOC Analysts have? What certifications do they hold?
  2. How much of ReliaQuest's response actions are automated vs. are manual and human-led by analysts?
  3. Is ReliaQuest able to provide threat hunting at the host level?
  4. What is ReliaQuest's experience with proactive threat hunting? Is there an additional cost for this service?
  5. Does ReliaQuest offer services outside of MDR?
This is an image of the 20+ Questions to Ask When You’re Evaluating an MDR Service Provider guide which can help you determine if eSentie MDR, ReliaQuest cybersecurity or another ReliaQuest alternative is right for your business.

Guide

20+ Questions to Ask When You’re Evaluating an MDR Service Provider

Get the top questions you need to ask when qualifying potential MDR vendors and why they matter.

eSentire is the Proven MDR Choice for Security Leaders

Considering ReliaQuest MDR? Look at ReliaQuest reviews, customer case studies, take a tour of their security operations center, participate in live demos, and seek peer advice.

Watch our customer case studies to see why 2000+ customers globally and some of the most targeted US critical infrastructure organizations choose eSentire for Managed Detection and Response protection.

Hughes, Hubbard and Reed logo
LEGAL
Texas United Management logo
FOOD SUPPLY
Elemica logo
SUPPLY CHAIN
Rawlings logo
MANUFACTURING
THL
PRIVATE EQUITY
Cube Smart Logo
REAL ESTATE
Emirates Logo
HEALTHCARE
PLAY VIDEO
HHR Thumbnail

The nice thing with eSentire is that they’re always looking at my network, my environment, and everything that’s coming through. I can sleep at night. I don’t need to have a 24/7 SOC. I know that my network is being looked at and if they see something that they deem to be a threat, they can prevent it, or block it and stop it, and get a hold of my team if needed.

Leon Goldstein

Chief Information Officer, Hughes Hubbard & Reed LLP

LEGAL INDUSTRY
WATCH THE CASE STUDY VIDEO →
PLAY VIDEO
TUM Thumbnail

We look at eSentire to be the experts. We trust them implicitly. One of the key differentiators I feel about eSentire in their response methodology is they’re with us through the thick and thin till the end so we're comfortable until the issue is resolved.

Ray Texter

Chief of Information Security, Texas United Management Corportation

FOOD SUPPLY INDUSTRY
WATCH THE CASE STUDY VIDEO →
PLAY VIDEO
Elemica Thumbnail

With eSentire we're able to get the managed SOC, 24/7 detection & threat hunting, the consolidated dashboard, all the reporting in real-time and historical.

Steve Troncelliti

Vice President IT, CISO, Elemica

SUPPLY CHAIN INDUSTRY
WATCH THE CASE STUDY VIDEO →
PLAY VIDEO
Rawlings Thumbnail

The great thing about working with the SOC with eSentire has been not only the responsiveness but really them becoming an extension of our team.

Mark Haubein

VP Information Technology, Rawlings Sporting Goods

MANUFACTURING INDUSTRY
WATCH THE CASE STUDY VIDEO →
PLAY VIDEO
THL Thumbnail

eSentire from day 1 is part of our playbook, part of our plan, to help ensure that we can manage our risks, understand where our vulnerabilities exist, close those gaps, and continue to mature month-over-month as the world changes.

Mark Benaquista

Managing Director, Thomas H. Lee Partners

PRIVATE EQUITY INDUSTRY
WATCH THE CASE STUDY VIDEO →
PLAY VIDEO
Cubesmart Thumbnail

Everybody at eSentire is passionate. They believe what they are doing has a purpose. I have recommended eSentire to a number of peers and it comes down to just how much I've come to trust that eSentire is there and looking out for my network and my environment.

Paul Lynch

Director of Information, Security and Infrastructure, CubeSmart

REAL ESTATE INDUSTRY
WATCH THE CASE STUDY VIDEO →
PLAY VIDEO
Emirates Thumbnail

eSentire checked all the boxes that I was looking for – a single pane of glass for managing my whole network with very experienced people.

Ramakrishnan Natarajan

Head of IT, Emirates Hospitals Group

HEALTHCARE INDUSTRY
WATCH THE CASE STUDY VIDEO →
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Market Guides & Analyst Reports

Consult the newest market guides from leading industry analysts for valuable insights on what features to look for when evaluating Managed Detection and Response vendors.

In addition to customer satisfaction demonstrated in cyber security case studies, eSentire MDR was recognized as in the 2024 Gartner® Market Guide for Managed Detection and Response.

2024 Gartner® Market Guide for Managed Detection and Response

Learn about MDR services, the direction of the MDR market and get a list of current MDR vendors.

IDC Marketscape Overview

2024 IDC MarketScape Worldwide for Managed Detection and Response

See why eSentire was named a leader in the worldwide MDR marketplace.

Read security operations case studies and learn why eSentire has been named a Strong Performer in the Forrester Wave report.

The Forrester WaveTM: MDR Services In Europe, Q4 2023

Learn why eSentire has been named a Strong Performer and how our MDR capabilities rank against other MDR providers.

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