Here are the key differences between eSentire MDR and Critical Start MDR:
1
Multi-signal Visibility
Critical Start MDR lacks the capability to monitor your entire attack surface. Critical Start MDR services fall short against network and cloud-based threats, leaving critical aspects of your business vulnerable and exposed to potential security risks.
At eSentire, we believe a true multi-signal approach is paramount to protecting your complete attack surface. We ingest high-fidelity data sources from endpoint, network, log, cloud, identity, and vulnerability data that enables complete attack surface visibility.
Learn Why Multi-Signal Protection Matters →
2
Response Capability
Critical Start MDR relies heavily on automated response, resulting in restricted capabilities in addressing sophisticated threats. Overreliance on automation without a human in the loop often leads to customers chasing false alerts.
We own the R in MDR by disrupting, isolating, and stopping threats on your behalf across your full attack surface with a Mean Time to Contain of less than 15 minutes. We detect in seconds and contain in minutes, so your business is never disrupted.
We combine automated threat blocking through the eSentire Atlas XDR Platform with manual human response from our 24/7 SOC Cyber Analysts and eSentire Threat Response Unit (TRU) to eliminate the most advanced cyber threats from spreading across your environment.
Learn More about eSentire Response →
3
24/7 Security Operations Center (SOC)
Critical Start has issues with their SOC team retention, and their approach leans heavily on automated response. The lack of expertise and human-led threat investigation can leave you exposed to more sophisticated threats and attackers.
As part of eSentire MDR, our 24/7 SOC Cyber Analysts act as an extension of your team to provide immediate expertise, peace of mind, and hands-on assistance to remediate threats on your behalf when and where you need it. With an average tenure of 6 years and a 90%+ retention rate, our technical team proudly holds advanced certifications including SSCP, CSAP, CISSP, Security+, Network+, Linux+, Server+, and more.
Learn More about eSentire’s SOC →
4
Dark Web Monitoring
Critical Start does not provide Dark Web Monitoring.
Dark Web Monitoring can be added to our MDR services to extend monitoring beyond your immediate environment. eSentire MDR services correlate internal security context with Dark Web threat intelligence, enabling proactive threat hunts by Elite Threat Hunters. Our MDR customers also benefit from regular dark web threat reports, industry-specific risk alerts, and live briefings from the eSentire Threat Response Unit and Cyber Resilience Team.
Learn about eSentire’s Dark Web Monitoring →
