Managed Detection and Response Pricing and Packaging

Q: What is the difference between MDR pricing and traditional cybersecurity pricing models?

MDR pricing offers a comprehensive, managed approach including 24/7 multi-signal monitoring, threat hunting, response, and incident handling, unlike traditional models which may charge for individual services.

Q: Are there any hidden costs associated with MDR pricing?

eSentire is committed to transparent MDR pricing and does not impose hidden costs. All services are clearly outlined in pricing packages.

Q: What is the eSentire Managed Detection and Response pricing model?

eSentire offers Atlas MDR in three packages – Professional, Enhanced and Elite – each scaled to the size of your team. All packages include 24/7 SOC coverage with expert human response. Current packages and pricing are available at shop.esentire.com.

eSentire MDR Package Details

Professional

View Packages & Pricing

Enhanced

View Packages & Pricing

Elite

View Packages & Pricing

Atlas AI

Professional

Enhanced

Elite

Endpoint

Best-of–Breed Endpoint Technology

eSentire Atlas Agent

Third Party with Co-deployed, BYOL (Managed Only), or eSentire Atlas Agent

Number of Endpoints*

*Businesses with over 5000 Endpoints qualify for a custom eSentire MDR package.

Up to 500

Up to 5000

Network

Threat Intel Feed and/or Network Service with Sensor(s)

Log

Unlimited Log*

*eSentire recommended data sources vary by package

Identity

Identity Response

Managed Vulnerability Service

Atlas Platform

Agentic AI framework that enriches and investigates alerts on the Atlas Platform, accelerating triage and reducing noise so analysts focus on real threats

Integrations & Data Pipeline

AI-powered investigation of alerts from any source via REST API. Extends detection coverage beyond endpoint telemetry with cross-stack signal correlation.

Atlas AI Investigation Integrations

Custom integrations for sources outside our standard menu. Atlas AI automatically investigates and cross-correlates the data with everything else you've connected, with eSentire SOC oversight.

Expert Cyber Services

24/7 SOC Coverage

Security analysts in an eSentire SOC provide round-the-clock oversight — detecting, investigating, containing, and responding to threats with unlimited incident handling.

SOC Incident Response

Incident response built-in, including detecting, analyzing, containing, and assisting in the recovery of systems from security incidents.

Threat Hunting

Proactive hunts by the Threat Response Unit across client telemetry to detect persistence mechanisms, lateral movement, attacker TTPs, and advanced threat activity.

Technical Support

Access to eSentire technical support by phone or email for login help, usability questions, and general platform issues. Security support — incident response and threat investigation — available 24/7, separate from technical support hours.

Business hours

24/7

Technical Account Manager

Support, quarterly service reviews with success criteria tracking, and monthly technical reviews with Technical Account Managers focused on posture and incident trends.

Defensive Security

Atlas Endpoint Agent

eSentire deployed to endpoints to collect telemetry and execute response actions alongside the client-licensed EDR solution.

Endpoint Detection & Response

Detection, investigation, and response on endpoints using BYO-EDR (CrowdStrike, SentinelOne, Microsoft Defender for Endpoint, or Palo Alto).

Identity Detection & Response

Full kill-chain detection and response across identity providers, endpoints, and cloud workloads. Cross-domain correlation for complete visibility.

Cloud Detection & Response

Full kill-chain detection and response across identity providers, endpoints, and cloud workloads. Cross-domain correlation for complete visibility.

User Reported Email Phishing Investigations

Atlas consumes user-reported phishing emails from a shared O365 inbox, uses AI to investigate each email, and delivers a verdict with recommended response actions.

Atlas SIEM — Log Detection

Centralized log ingestion from approved sources with retention. Analyst-led investigations across client log data, available in the Atlas UI.

Log Retention

Centralized log ingestion from approved sources. Analyst-led investigations across client log data, available in the Atlas UI.

90 days

365 days

Response Orchestration

Fully customizable orchestration for response actions. (i.e. TCP Disruption, Containment, User Suspension, etc.)

Digital Forensics & Incident Response Retainer

Deep forensic investigation and full incident response when a breach occurs.

Offensive Security

Threat Intelligence

Strategic monthly TRU briefings, operational STIX IOC feed via API, and tactical security advisories on emerging threats.

Atlas Vulnerability Scanning

Vulnerability scanning across the client environment with prioritized remediation guidance and vulnerability reporting.

Quarterly

Recurring

Atlas Autonomous Pen Testing

Recurring AI-driven penetration testing simulating real-world attack scenarios. Client-controlled scope and cadence.

Quarterly

Recurring

Dark Web Monitoring — Compromised Credentials

Monitoring of dark web sources for exposed client credentials. Alerts generated when employee credentials are detected in breaches or marketplaces

Advanced Dark Web — Targeted Attacks & Brand Risk

Extended monitoring for targeted attack chatter, brand impersonation risk, and broader threat intelligence from dark web forums and marketplaces.

MDR Pricing FAQ

What factors influence Managed Detection and Response pricing?

Managed Detection and Response pricing is influenced by the size of your organization, the package you choose, and the level of coverage, log retention and expert services you need. Understanding these factors helps organizations choose the right level of MDR service and the right MDR partner.

Why do I need Network, Endpoint and Log coverage included in my MDR pricing package?

Combining endpoint, identity, cloud and log-based detection creates a robust, multi-layered defense, enabling enhanced visibility, cross-validation and broader threat coverage. Atlas Professional includes endpoint, identity and cloud detection & response, while Atlas Enhanced and Atlas Elite add log detection with Atlas SIEM and longer retention.

What is the difference between MDR pricing and traditional cybersecurity pricing models?

Managed Detection and Response pricing differs from traditional cybersecurity pricing models in that it offers a comprehensive, managed approach to threat detection and response. While traditional models may charge for individual services like antivirus or firewall protection, MDR pricing encompasses 24/7 multi-signal monitoring, threat hunting, threat response, unlimited incident handling, and continuous improvement.

How much can I expect to pay for MDR services?

MDR costs depend on the size of your organization and the package you choose. Current packages and pricing are available on our online shop, or you can request a quote for a more tailored engagement.

Are there any hidden costs associated with MDR pricing?

We are committed to transparency in our MDR pricing and unlike some providers, we do not impose hidden costs. Our pricing packages clearly outline all included services.

What is the eSentire Managed Detection and Response pricing model?

Atlas MDR is offered in three packages – Professional, Enhanced and Elite – each scaled to the size of your team. All packages provide 24/7 SOC coverage with expert human response. See current packages and pricing on our online shop, or reach out to get a quote for eSentire MDR.

Can I customize my eSentire MDR pricing package?

Atlas MDR is offered as Professional, Enhanced and Elite packages, each building on the last. Choose the one that matches your coverage, log retention and expert service needs. For a more tailored engagement, request a quote and we’ll work with you on the right mix of eSentire MDR and related services.

How does MDR Pricing work?

Need help understanding how to evaluate MDR pricing? Read the “How to Cut Through the Noise and Understand MDR Pricing” blog to understand the MDR capabilities you need, how to look out for hidden costs in the MDR contract, and to help you evaluate MDR offerings based on tangible outcomes rather than vendor promises.

How can I choose the right eSentire MDR pricing package for my organization?

Compare Atlas Professional, Atlas Enhanced and Atlas Elite in the package details above to see which coverage, log retention and expert services fit your organization’s security requirements. You can view current packages and pricing on our online shop.

Can I request a custom MDR pricing quote for my organization's specific needs?

We'd be happy to provide a personalized MDR pricing quote. Simply fill in our Build a Quote form to receive custom MDR cost for eSentire Managed Detection and Response (MDR).

How does eSentire's pricing compare to other MDR providers?

eSentire’s pricing is designed to be flexible and transparent, offering exceptional value compared to other MDR providers. Every Atlas MDR package includes 24/7 SOC coverage with expert human response, with no hidden fees. View current packages and pricing, or contact us to build an MDR quote that meets your security needs.

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Offensive Security Services & Continuous Threat Exposure Management

Atlas Preempt deploys AI Operatives to continuously validate attack paths exposing what's exploitable before adversaries do, and feeds every finding back into your defense.

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Security Leaders Count on eSentire

LEGAL

FOOD SUPPLY

SUPPLY CHAIN

MANUFACTURING

PRIVATE EQUITY

REAL ESTATE

SOFTWARE

PLAY VIDEO

I would recommend eSentire without hesitation to a peer and I have done this numerous times in the past.

Rich Raether

Chief Information Officer, Quarles & Brady LLP

LEGAL INDUSTRY

WATCH THE CASE STUDY VIDEO →

PLAY VIDEO

We look at eSentire to be the experts. We trust them implicitly. One of the key differentiators I feel about eSentire in their response methodology is they’re with us through the thick and thin till the end so we're comfortable until the issue is resolved.

Ray Texter

Chief of Information Security, Texas United Management Corportation

FOOD SUPPLY INDUSTRY

WATCH THE CASE STUDY VIDEO →

PLAY VIDEO

With eSentire we're able to get the managed SOC, 24/7 detection & threat hunting, the consolidated dashboard, all the reporting in real-time and historical.

Steve Troncelliti

Vice President IT, CISO, Elemica

SUPPLY CHAIN INDUSTRY

WATCH THE CASE STUDY VIDEO →

PLAY VIDEO

The great thing about working with the SOC with eSentire has been not only the responsiveness but really them becoming an extension of our team.

Mark Haubein

VP Information Technology, Rawlings Sporting Goods

MANUFACTURING INDUSTRY

WATCH THE CASE STUDY VIDEO →

PLAY VIDEO

eSentire from day 1 is part of our playbook, part of our plan, to help ensure that we can manage our risks, understand where our vulnerabilities exist, close those gaps, and continue to mature month-over-month as the world changes.

Mark Benaquista

Managing Director, Thomas H. Lee Partners

PRIVATE EQUITY INDUSTRY

WATCH THE CASE STUDY VIDEO →

PLAY VIDEO

Everybody at eSentire is passionate. They believe what they are doing has a purpose. I have recommended eSentire to a number of peers and it comes down to just how much I've come to trust that eSentire is there and looking out for my network and my environment.

Paul Lynch

Director of Information, Security and Infrastructure, CubeSmart

REAL ESTATE INDUSTRY

WATCH THE CASE STUDY VIDEO →

PLAY VIDEO

Maintaining a team with high skills, and keeping that skill set current is very, very complicated if you're going to do it in-house and build it from scratch, eSentire can bring that service to us, and we can benefit from the shared and the collective knowledge of the team. We needed a company that could match us at a global scale.

MDR PRICING

24/7 Security, Tailored to Your Business

Jump To

Flexible MDR Pricing and Packages That Fit Your Unique Security Requirements

Professional

Enhanced

Elite

Build Cyber Resilience and Prevent Disruption with Next Level MDR

Every eSentire MDR package includes:

eSentire MDR Package Details

Professional

Enhanced

Elite

Atlas AI

Professional

Enhanced

Elite

Endpoint

Network

Log

Identity

Managed Vulnerability Service

Expert Cyber Services

Defensive Security

Offensive Security

MDR Pricing FAQ

MDR Pricing FAQ

What factors influence Managed Detection and Response pricing?

Why do I need Network, Endpoint and Log coverage included in my MDR pricing package?

What is the difference between MDR pricing and traditional cybersecurity pricing models?

How much can I expect to pay for MDR services?

Are there any hidden costs associated with MDR pricing?

What is the eSentire Managed Detection and Response pricing model?

Can I customize my eSentire MDR pricing package?

How does MDR Pricing work?

How can I choose the right eSentire MDR pricing package for my organization?

Can I request a custom MDR pricing quote for my organization's specific needs?

How does eSentire's pricing compare to other MDR providers?

It’s Time to Take Your Security Program to The Next Level

All-in-One eSentire MDR Service

Offensive Security Services & Continuous Threat Exposure Management

Digital Forensics and Incident Response

Head-to-Head Competitor Comparisons

Compare eSentire MDR to the competition to see why you should switch to eSentire MDR.

VS

Arctic Wolf

VS

Rapid7

VS

Red Canary

VS

ReliaQuest

VS

BlueVoyant

VS

CrowdStrike

VS

Sophos

VS

Huntress

VS

Darktrace

VS

Expel

VS

Critical Start

VS

Other MDRs and MSSPs

Security Leaders Count on eSentire

LEGAL

FOOD SUPPLY

SUPPLY CHAIN

MANUFACTURING

PRIVATE EQUITY

REAL ESTATE

SOFTWARE

Rich Raether

Chief Information Officer, Quarles & Brady LLP

LEGAL INDUSTRY

Ray Texter

It’s Time to Take Your Security Program
to The Next Level

Group Privacy & Information Security Officer,
Hexagon AB