Here are the key differences between eSentire MDR and Expel MDR:
1
eSentire Threat Response Unit (TRU)
Expel MDR’s threat intelligence service is available at an additional cost.
eSentire’s Threat Response Unit (TRU) is always included in our MDR service. eSentire's TRU is a world-class team of seasoned industry veterans committed to helping your organization become more resilient. They operationalize threat intelligence to perform proactive threat hunts and update runbooks, detection rules and machine learning models.
Learn More about TRU →
2
24/7 Security Operations Center (SOC)
Expel highlights a 91% SOC retention rate, with 90% of analysts averaging just over two years of tenure.
In contrast, eSentire delivers a 96% SOC retention rate, with analysts averaging 6+ years of experience—reflecting deeper expertise, stronger continuity, and more consistent threat response for customers. Our 24/7 SOC Cyber Analysts act as an extension of your team to provide immediate expertise, peace of mind, and hands-on assistance to remediate threats on your behalf when and where you need it.
LEARN MORE ABOUT ESENTIRE'S SOC →
3
AI Expertise
Expel’s AI capabilities aren’t backed by proof points around performance, accuracy, or the transparency it delivers.
eSentire’s Agentic AI isn’t just AI — it’s 25 years of SecOps expertise in action. While others chase AI hype, we deliver certainty – faster out of the investigation starting blocks, expert-validated, outcome-driven responses at scale. With a 95% alignment to Tier-3 analyst validation and driving AI-led investigation at scale across thousands of diverse customer environments with 2,000,000+ endpoints under protection, Atlas AI is resolving threats at scale with faster with deeper conclusions.
LEARN MORE ABOUT ATLAS AI →
4
Services Outside of MDR
Expel offers MDR services but does not offer a broader range of cybersecurity solutions like Digital Forensics and Incident Response and Continuous Threat Exposure Management. They recommend their customers use third-party DFIR Services. Additional internal security services can help you gain a better understanding of your threat surface and develop a strategy for enhancing your security posture.
At eSentire, we support your end-to-end risk management with strategic services, threat disruption and incident response offerings through our Continuous Threat Exposure Management services and Digital Forensics and Incident Response services.
