Cyber risk and advisory programs that identify security gaps and build strategies to address them.
MDR that provides improved detection, 24/7 threat hunting, end-to-end coverage and most of all, complete Response.
Our team delivers the fastest response time in the industry. Threat suppression within just 4 hours of being engaged.
Visibility and response across your entire Microsoft security ecosystem.
XDR with Machine Learning that eliminates noise, enables real-time detection and response, and automatically blocks threats.
Be protected by the best from Day 1.
24/7 Threat Investigation and Response.
Expert threat hunting, original research, and proactive threat intelligence.
TRU is foundational to our MDR service. No add-ons or additional costs required.
Stop ransomware attacks before they disrupt your business.
Detect and respond to zero-day exploits.
Protect against third-party and supply chain risk.
Adopt a risk-based approach to cybersecurity.
Protect your most sensitive data.
Meet cybersecurity regulatory compliance mandates.
Eliminate misconfigurations and policy violations.
Prevent business disruption by outsourcing MDR.
Meet insurability requirements with MDR.
Defend brute force attacks, active intrusions and unauthorized scans.
Safeguard endpoints 24/7 by isolating and mediating threats to prevent lateral spread.
Enhance investigation and threat detection across multi-cloud or hybrid environments.
Remediate critical misconfigurations, security vulnerabilities and policy violations across cloud and containerized environments.
Detect malicious insider and identity-based behavior leveraging machine learning models.
Our Threat Response Unit (TRU) publishes security advisories, blogs, reports, industry publications and webinars based on its original research and the insights driven through proactive threat hunts.
eSentire is The Authority in Managed Detection and Response Services, protecting the critical data and applications of 2000+ organizations in 80+ countries from known and unknown cyber threats. Founded in 2001, the company's mission is to hunt, investigate and stop cyber threats before they become business disrupting events.
We provide sophisticated cybersecurity solutions for Managed Security Service Providers (MSSPs), Managed Service Providers (MSPs), and Value-Added Resellers (VARs). Find out why you should partner with eSentire, the Authority in Managed Detection and Response, today.
We believe a multi-signal approach is paramount to protecting your complete attack surface. See why eSentire MDR means multi-signal telemetry and complete response.
See how our 24/7 SOC Cyber Analysts and Elite Threat Hunters stop even the most advanced cyberattacks before they disrupt your business.
Choose the right mix of Managed Detection and Response, Exposure Management, and Incident Response services to strengthen your cyber resilience.
Try our interactive tools including the MITRE ATT&CK Tool, the SOC Pricing Calculator, the Cybersecurity Maturity Assessment, and our MDR ROI Calculator.
Read the latest security advisories, blogs, reports, industry publications and webinars published by eSentire's Threat Response Unit (TRU).
See why 2000+ organizations count on eSentire to build resilience and prevent business disruption.
As early as 2019, Gartner made note of the fact that there were well over 100 vendors claiming to offer Managed Detection and Response (MDR) services. In Gartner’s 2020 Market Guide for Managed Detection and Response Services1, the crowded marketplace received additional focus, with two of Gartner’s key findings touching on the issue:
In a market characterized by a relatively small number of true leaders, dozens of peripheral players and a long list of new entrants, copycat messaging abounds. As a result, it can be legitimately challenging for IT and security leaders—who have enough to deal with already—to try to separate the wheat from the chaff, let alone find the time to do a thorough evaluation between the real solutions.
From our two decades of experience leading the evolution of MDR, from conversations with more than 900 customers, from answering countless RFPs and from external research—including primary research we commissioned—we know what really matters to CISOs and their teams when it comes to making a purchase decision.
Modern MDR manifests as a virtuous cycle in which risk management and security insights create an ever-evolving implementation customized for each and every client. The figure below captures the different functions and some of their constituent elements:
The functions introduced on the previous page inform questions that must be asked of every MDR vendor; the table below provides examples.
Function |
Questions |
Risk Management |
To what degree—and how—do you perform proactive risk identification and remediation (e.g., penetration testing and vulnerability management)? How are the findings used to improve the services delivered? |
Management & Support |
How do you alleviate the security workload from my organization? How do you continually tune the services delivered to meet my organization’s specific—and evolving—security needs? |
Visibility |
What parts of my technology footprint do you cover (e.g., on-premises, cloud providers)? Within the coverage environment, what signal sources is your technology able to digest, correlate and analyze (e.g., endpoint, network, cloud, log, behavioral)? What depth of information are you using from the signals for detection and investigation? |
Detection & Blocking |
What is your security platform? (e.g., an advanced, multi-signal XDR platform or a collection of open-source tools) How are you developing detections that exceed commodity threat intelligence? How do you detect advanced, unknown threats that require multi-signal correlation? What enforcement points can you use to contain attacks? |
Response |
To what degree are you investigating potential threats and confirming presence? How and where are you able to contain threats on our behalf? How quickly are you triaging, investigating, alerting and responding? To what degree do you support the IR lifecycle? |
Insights & Portal |
What general security insights do you provide to us and how do you provide them? How do your security analysts keep us informed and engage with us so we are kept up-to-date about the threats they are investigating and upon which they are acting on our behalf? What communication channels are available to us when an investigation is underway? What metrics do you provide to show the value we are getting from your MDR service? |
Threat Hunting |
How much triage and investigation do you perform on the customers’ behalf as part of the reactive threat hunting portion of your MDR Service? Do you provide proactive threat hunting, as a part of your MDR service, and with what frequency is the threat hunting performed? |
Of course, every organization has a unique environment, with different security priorities and in-house capabilities. Making the right choice, therefore, requires first understanding your organization’s desired outcomes and resources—and then evaluating prospective vendors to see if they meet your requirements.
In practice, this approach leads to giving more importance to some areas than others. For example, an independent study we commissioned found that the three most important requirements organizations are looking for from their MDR vendor are (in this order):
The respondents went on to say that they are looking for an MDR provider who will be a security partner who acts as an extension of their internal security team—taking action on their behalf to isolate, contain and eliminate the threat, ensuring that their IT environment is not breached.
Taken together, these insights suggest that a vendor’s threat Response capabilities will generally exert the largest influence in a purchase decision. Of course, each organization has its own set of priorities which will ultimately determine its buying decision.
In subsequent blogs, we will dive more deeply into the seven functions outlined above to demonstrate how you make sense of the confusing marketplace when you’re searching for an MDR partner.
In the meantime, you might find these additional resources to be of use:
[1] Gartner Market Guide for Managed Detection and Response Services, Toby Bussa, Kelly Kavanagh, Pete Shoard, John Collins, Craig Lawson, Mitchell Schneider, 26 August 2020
eSentire, Inc., the Authority in Managed Detection and Response (MDR), protects the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown cyber threats by providing Exposure Management, Managed Detection and Response and Incident Response services designed to build an organization’s cyber resilience & prevent business disruption. Founded in 2001, eSentire protects the world’s most targeted organizations with 65% of its global base recognized as critical infrastructure, vital to economic health and stability. By combining open XDR platform technology, 24/7 threat hunting, and proven security operations leadership, eSentire's award-winning MDR services and team of experts help organizations anticipate, withstand and recover from cyberattacks. For more information, visit: www.esentire.com and follow @eSentire.