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MANAGED DETECTION AND RESPONSE (MDR)

Consolidate & Save with eSentire MDR

eSentire's MDR solution combines cutting-edge open XDR technology, multi‑signal threat intelligence, and the industry’s only 24/7 Elite Threat Hunters to help you build a more resilient security operation today.

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Withstand Cyberattacks with the Proven MDR Solution

24/7 Security Operations Center (SOC)

Our SOC Cyber Analysts provide immediate expertise, peace of mind, and hands-on assistance. 

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THE ESENTIRE OPEN XDR PLATFORM DIFFERENCE

XDR that blocks 2,500 malicious connections per customer every day.

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Over 300 Technology Integrations

Seamless integration and threat investigation across your existing tech stack.

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Our Superpower: Threat Intelligence

Proactive threat intelligence, original threat research and a world-class team of industry veterans.

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When you're being asked to do more with less, good isn't good enough.
It's time to make the switch. Choose Proven.

ALL-IN-ONE MDR SERVICE

Don't Settle for Partial Security. Multi-Signal MDR Matters.

At eSentire, we believe a multi-signal approach is paramount to protecting your complete attack surface. eSentire's MDR solution means multi-signal telemetry and complete response.

Our all-in-one MDR solution ingests high-fidelity data sources from endpoint, network, log, cloud, identity, assets, and vulnerability data to enable complete attack surface visibility. Our open XDR platform provides automated blocking capabilities to prevent attackers from gaining an initial foothold while our expert Elite Threat Hunters initiate human-led threat investigation and containment at multiple levels of the attack surface.

Through host isolation, malicious network communication disruption, account-based suspensions, and other measures, we can stop the attacker at any level.

eSentire MDR Signals
Visibility
Investigation
Response

Network

Defend Brute Force Attacks, active intrusions, and unauthorized scans. 

Visibility
Investigation
Response

Endpoint

Guard endpoints by isolating and remediating threats to prevent lateral spread.  

Visibility
Investigation
Response

Investigation and threat detection across multi-cloud or hybrid environments.

Visibility
Investigation
Response

Cloud

Remediate cloud misconfigurations, vulnerabilities, and policy violations.  

Visibility
Investigation
Response

Identity

Investigate and respond to compromised identities and insider threats.

Visibility
Investigation
Response

Vulnerability

Routine scanning of all internal and external assets plus expert advice. 

Visibility
Investigation

eSentire MDR is Powered by Our Open XDR Platform

One platform. Your complete attack surface, protected.

With a Mean Time to Contain of 15 minutes or less, our powerful open XDR Platform ingests network, cloud, log, endpoint, and identity signals, correlating indicators of compromise to detect, respond to, and automatically disrupt threats in minutes.

eSentire XDR Platform Data Ingest & Noise Reduction.

7 Days
14 Days
30 Days
MDR SIGNALS

Network

438M

Endpoint

189M

Log

263K

Cloud

181K
OPEN XDR PLATFORM
628M

Raw Signals Ingested

Automated Threat Disruptions
201K

Signals After Noise Reduction

99.9%

Noise Reduction

TRU Logo
21K

Proactive Threat Sweeps

20K

Against # of IoCs

144

Proactive Threat Hunts

25

Runbooks Added

24/7 SOC-AS-A-SERVICE
SOC Logo
Human-led SOC Investigations
11K

Leveraging XDR Enriched Signals

Response + Remediation
342

Escalations

183

Host Isolations

15 MINS

MEAN TIME TO CONTAIN

TRU Logo
21K

Proactive Threat Sweeps

20K

Against # of IoCs

144

Proactive Threat Hunts

25

Runbooks Added

Benefit from Security Network Effects with the eSentire XDR Platform

Leveraging patented machine learning models and artificial intelligence pattern recognition, our open XDR Platform learns across our global customer base and extends security network effects, so every customer benefits with each new threat detection. We add 200+ IPs and IOCs per day to our global block list based on positive SOC investigations.

This ability to rapidly learn and work at cloud scale, combined with expert human actions, stops breaches, and proactively mitigates cyber risk in ways unattainable by traditional MSSPs and other MDR providers.

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Seamless Integration and Threat Investigation Across Your Existing Tech Stack 

eSentire MDR service integrates seamlessly with the existing tools and SaaS platforms in your environment to enable continuous monitoring across your hybrid footprint, ingestion of high-fidelity data sources, and 24/7 protection from sophisticated known and unknown cyber threats with proactive threat hunts. We continuously expand our multi-signal ingestion capabilities by adding new detections and runbooks for SaaS platforms and enterprise applications. When suspicious activity is detected, we stitch together context-free telemetry to identify similar attacker tactics in your environment.

Our 24/7 SOC Cyber Analysts respond on your behalf to counter threat actor Tactics, Techniques, and Procedures (TTPs) by leveraging common security infrastructure and tools (including, but not limited to):

EDR/EPP tools

Network security technology 

Email security platforms 

VPN providers

Web gateway solutions

Cloud Infrastructure

Google Cloud Logo Azure Aws

Cloud Applications

Google Workspace Microsoft 365

saas platforms and security infrastructure

saas platforms and security infrastructure saas platforms and security infrastructure Mobile

ESENTIRE MDR FOR MICROSOFT 

Visibility and Response Across Your Entire Microsoft Security Ecosystem 

In addition to customer satisfaction demonstrated in cyber security case studies, eSentire MDR was recognized as in the 2024 Gartner® Market Guide for Managed Detection and Response.

2024 Gartner® Market Guide for Managed Detection and Response

Learn about MDR services, the direction of the MDR market and get a list of current MDR vendors.

20 Questions to Ask When You’re Evaluating an MDR Service Provider.

20 Questions to Ask When You’re Evaluating an MDR Service Provider

Get the top questions to ask when qualifying potential MDR service providers and the reasons why each answer matters.

eSentire Managed Detection and Response Data Sheet

eSentire Managed Detection and Response Data Sheet

Learn about the eSentire Multi-Signal MDR difference and see why we are the Authority in Managed Detection and Response.

IDC Marketscape Overview

2024 IDC MarketScape Worldwide for MDR

See why eSentire was named a leader in the worldwide MDR marketplace.

What You Can Expect From eSentire MDR

Click to view our MDR differences and the results you can expect

Full Threat Visibility & Investigation

24/7 Threat Hunting & Disruption

eSentire XDR Platform

Rapid, Robust Response

Original Threat Intelligence

OUR DIFFERENCE

Full Threat Visibility & Investigation

YOUR RESULTS

Get multi-signal threat intelligence enabling deeper correlation and threat investigation capabilities, proven to contain threats faster.

OUR DIFFERENCE

24/7 Threat Hunting & Disruption

YOUR RESULTS

Gain continuous protection from our SOC Cyber Analysts and Elite Threat Hunters who rapidly investigate, contain and close down threats when an automated response isn’t possible.

OUR DIFFERENCE

eSentire XDR Platform

YOUR RESULTS

Stay ahead of emerging threats with high fidelity detections and automated real-time threat disruption powered by unique intelligence from across our global customer community.

OUR DIFFERENCE

Rapid, Robust Response

YOUR RESULTS

Disrupt, isolate, and stop threats with a Mean Time to Contain of less than 15 minutes. We detect in seconds and contain in minutes, so your business is never disrupted.

OUR DIFFERENCE

Original Threat Intelligence

YOUR RESULTS

Hunt the most advanced undetected threats with original threat research, curated threat intelligence and new detection models built by our world-class Threat Response Unit (TRU).

NOT ALL MDR IS CREATED EQUAL

eSentire MDR Service Features

  • 24/7 Always-on Security Monitoring
  • 24/7 Live SOC Cyber Analyst Support
  • 24/7 Threat Hunting
  • 24/7 Threat Disruption and Containment Support
  • Mean Time to Contain: 15 minutes
  • Machine Learning Models and Novel Detection Runbooks
  • Open XDR Cloud Platform
  • Multi-signal Coverage and Visibility
  • Automated Detections with Signatures, IOCs, and IPs
  • Security Network Effects Amplified Across Customer Base
  • Detections Mapped to MITRE ATT&CK Framework
  • 5 Machine Learning Patents for Threat Detection and Network Traffic Disruption
  • Detection of Unknown Attacks Using Behavioral Analytics
  • Rapid Human-led Threat Investigations
  • Threat Containment and Remediation
  • Detailed Escalations with Analysis and Security Recommendations
  • eSentire Insight Portal Access and Real-time Visualizations
  • Threat Advisories, Threat Research, and Thought Leadership
  • Operational Reporting and Peer Coverage Comparisons
  • Named Cyber Risk Advisor
  • Business Reviews and Strategic Continuous Improvement planning

Review Our MDR Solution FAQ

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MDR Solution FAQ

What is an MDR Solution?

Managed Detection and Response (MDR) services integrate advanced security monitoring capabilities with 24/7 threat detection, investigation, and response, enabling you to prevent business disruption and build a more resilient security operation.

However, not all MDR solutions are created equal. Fake MDR providers may crush your cybersecurity team with alerts, offer limited threat visibility, and leave your team to contain the threats on their own.

An effective MDR provider goes beyond alerting to provide multi-signal visibility, threat containment, and complete response to cyberattacks on your behalf. Learn more about Real vs. Fake MDR services here.

Who are the top MDR service providers?

Gartner releases its Gartner® Market Guide for Managed Detection and Response annually. This comprehensive guide on MDR services provides valuable insights about the evolving MDR vendor landscape and offers expert recommendations to assist you in choosing the right Managed Detection and Response provider.

Why is leveraging an MDR provider a good idea?

Leveraging an MDR service is a strategic decision that enables you to enhance your cybersecurity posture without the overhead of expanding your in-house team. MDR services provide continuous, 24/7 monitoring, threat detection, investigation, and response capabilities, so you can proactively address potential cyber threats before they escalate into serious breaches.

How does the Security Operations Center (SOC) work with your MDR service?

The eSentire SOC is an integral part of our MDR service. With eSentire MDR you get 24/7 SOC coverage with investigation and response to threats before they impact your business. Our 24/7 SOC Cyber Analysts are an extension of your team and will pick up the phone to provide immediate expertise, peace of mind, and hands-on assistance to remediate threats on your behalf when and where you need it.

Why should I buy MDR vs. building my own internal SOC?

Security leaders often underestimate the cost of building and running an internal SOC . You must consider the security tools, staffing, and operational expenses required. We help you accelerate your security program at a fraction of the cost compared to building an in-house SOC.

Try our SOC Calculator to see what it would cost to staff and run your own 24/7 SOC team compared to eSentire MDR.

How do I evaluate an MDR provider?

There are 600+ providers who claim to offer MDR services. In this saturated market, many vendors overpromise and underdeliver on security outcomes. To secure your business and prevent business disruption, you need to learn how to select the right MDR provider. We believe a Real MDR solution addresses five measurable components of your protection:

  • Risk management and vulnerability assessment
  • Management and support
  • High-fidelity, multi-signal visibility
  • Threat detection and automated blocking
  • Human-led investigation, threat containment & response

Use our MDR service provider guide for 20+ questions to ask when you’re evaluating an MDR service provider.

Why does a multi-signal approach matter?

While many MDR vendors claim to deliver complete protection, many provide limited signal visibility and response leaving you unprotected against critical part of the attack service. For example, one of the most popular subcategories of MDR services, Managed Endpoint Detection and Response, provides coverage at the host level (endpoint), leaving the perimeter, user, application and data layers without critical visibility and response capabilities.

A true MDR provider collects data from multiple signal sources, including endpoint, log, network, and cloud sources, to detect threats before they become business disrupting events.

Learn why multi-signal MDR matters to protect your business in the Understanding Why Mult-signal MDR Matters white paper.

How much do MDR services costs?

Managed Detection and Response pricing packages are based on per user and level of risk tolerance. Each of our MDR pricing packages are designed to offer comprehensive multi-signal visibility and coverage to go beyond alerting to deliver 24/7 threat hunting and complete response.

Build an MDR pricing quote with the right mix of MDR, Exposure Management and Incident Response services to strengthen your organization’s cyber resilience.

How do MDR services align with industry specific regulations and compliance standards?

A growing number of cybersecurity regulations around the world require 24/7 monitoring of all IT systems, which can be challenging to achieve in-house. MDR services can help you meet and exceed compliance requirements with comprehensive 24/7 threat detection, real-time monitoring, and proactive response capabilities.

Review our cybersecurity compliance resources to see how our MDR service maps to specific compliance mandates.

Why is the Threat Response Unit (TRU) so valuable?

To stay ahead of the evolving cyber threats, you need proactive threat intelligence and original research. However, many in-house security teams lack the capacity or expertise for effective threat hunting and rule development.

The eSentire Threat Response Unit (TRU) is an industry-leading threat research team committed to helping your organization become more resilient. eSentire TRU delivers proactive threat intelligence, original threat research, and regularly updates detection rules and machine learning models, enabling you to stay ahead of the most advanced cyber threats. Plus, TRU is foundational to our MDR service – no additional cost or add-ons required.

What does response mean in MDR solutions?

There are hundreds of MDR providers in the market and every company says the same thing when it comes to “Response”. So, it’s up to you to learn how to separate MDR fact from fiction and select the right MDR service to secure your business.

eSentire MDR

Goes beyond alerting to provide multi-signal visibility, threat containment, and complete response to cyber attacks on your behalf with a 15-minute Mean Time to Contain.

VS

Fake MDR

Crushes you with alerts, has limited threat visibility and leaves you to contain cyber threats on your own with “guided remediation”.

With a Mean Time to Contain of 15 minutes, eSentire Multi-Signal MDR service balances high-fidelity automated blocking with rapid human-led threat investigation to isolate, contain, and remediate security incidents. We ingest signal sources driving data correlation, threat analysis, and kill-switch response capabilities, ensuring full attack surface visibility, deep investigation, and complete response. Learn more about the R in MDR.

How do we take the noise out of our MDR service?

The eSentire XDR Cloud Platform adds value by automatically blocking threats that have bypassed your security controls. It automatically protects your assets against malicious Indicators of Compromise (IoCs) and IPs known to eSentire, using a global IP block list that is updated in real time by our 24/7 SOC Cyber Analysts every time a new threat vector is identified on any monitored network.

eSentire XDR platform recognizes over 12,000 IoCs and we add 200 new IoCs every day. Our XDR could platform leverages patented machine learning models to filters millions of signals, so our experts can focus on your highest-priority security events.

How do your customers contact the SOC?

When an incident hits you want a team that will pick up the phone — live — to provide expertise, peace of mind, and complete response when you need it most. eSentire's SOC is available 24/7 via phone and email to provide immediate expertise and hands-on assistance.

Why do second matter in threat mitigation?

Modern cyber threats can escalate rapidly, causing significant damage in a short amount of time. An experienced attacker can deploy ransomware in under 10 minutes. Once an attacker gains access to your network, only timely threat detection and response can prevent operational disruption, reputational damage, and regulatory fines.

MDR services use advanced analytics, threat intelligence, and expert threat hunters to rapidly detect and respond to threats. This immediate action can significantly reduce the potential damage from cyberattacks, protecting your sensitive data, reputation, and business continuity.

Do you have customer case studies for your MDR service?

We protect the critical data of 2000+ customers in 80+ countries, across 35 industries, from known and unknown cyber threats design to build an organization’s cyber resilience and prevent business disruption.

Review our MDR Case Studies or G2 profile to see what our customers think sets our MDR service apart.

ESENTIRE MDR IS MORE THAN JUST ALERTS

The World’s Most Complete Response Capability

When it comes to response, it’s how we do it that makes all the difference.
To build a more resilient security operation, you need an MDR solution provider who has your back from Day 1.

Response Speed

When your business operations and reputation are under attack, every minute matters. We hunt and stop cyber threats faster than anyone else.

Our eSentire XDR platform instantly detects and blocks millions of threats per day. We add 200+ IPs & IOCs per day to our block list based on positive SOC investigations. When human intuition is required, we are on guard 24/7 to protect you with a Mean Time to Contain of only 15 minutes.

Response Expertise

Your MDR provider should take real ownership of protecting your business, not just drown your team in alerts.

We take threat response seriously by containing and remediating cyber threats on your behalf, so your business continues to run smoothly. Plus, majority of our customers have less than 2 in‑house resources to support their security operations so eSentire becomes a trusted extension of their team.

Response Coverage

Get continuous protection across your entire attack surface so you can sleep easy knowing that whenever and wherever a new cyber threat is detected, we’ll always respond to protect you.

Be confident your defenses are always one step ahead. Our global SOCs are home to the industry’s only 24/7 threat hunters and with our unique multi-signal intelligence, you can remain confident that your defenses are always one step ahead.

See eSentire in Action: The Kaseya Zero-Day Attacks Thumbnail

See eSentire in Action: The Kaseya Zero-Day Attacks

In this video, Spence Hutchinson, one of our Elite Threat Hunters, reviews the Kaseya VSA supply chain attacks and outlines how eSentire’s SOC & TRU responded quickly on our customer’s behalf and notified Kaseya of the breaches. 

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eSentire's 24/7 Portal Experience

Your gateway into the eSentire XDR Platform and an experience you can trust. You see what our SOC sees, can review our investigations and always understand how we are protecting your business.

  • Get full transparency into the health of your environment and how we protect your critical assets from advanced cyber threats.
  • Understand how your eSentire MDR services are proactively protecting you against emerging threats and helping you build cyber resilience.
  • Compare your threat environment against your peers and global threat trends with total visibility into which assets are impacted by exploitable vulnerabilities.
  • Assess the performance of your critical KPIs to compare your organization’s cyber resilience over time against your industry peers as well as our global customer base, with easy exports so you can present findings to your leadership & board.
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Head-to-Head Competitor Comparisons

Compare eSentire MDR to the competition to see why you should switch to eSentire MDR.

Security Leaders Count on eSentire MDR

Whether you choose to Bring Your Own Licenses or partner with us for a fully bundled solution, see why 2000+ leading organizations globally have chosen eSentire for their MDR solution.

Hughes, Hubbard and Reed logo
LEGAL
Texas United Management logo
FOOD SUPPLY
Elemica logo
SUPPLY CHAIN
Rawlings logo
MANUFACTURING
THL
PRIVATE EQUITY
Cube Smart Logo
REAL ESTATE
Emirates Logo
HEALTHCARE
PLAY VIDEO
HHR Thumbnail

The nice thing with eSentire is that they’re always looking at my network, my environment, and everything that’s coming through. I can sleep at night. I don’t need to have a 24/7 SOC. I know that my network is being looked at and if they see something that they deem to be a threat, they can prevent it, or block it and stop it, and get a hold of my team if needed.

Leon Goldstein

Chief Information Officer, Hughes Hubbard & Reed LLP

LEGAL INDUSTRY
WATCH THE CASE STUDY VIDEO →
PLAY VIDEO
TUM Thumbnail

We look at eSentire to be the experts. We trust them implicitly. One of the key differentiators I feel about eSentire in their response methodology is they’re with us through the thick and thin till the end so we're comfortable until the issue is resolved.

Ray Texter

Chief of Information Security, Texas United Management Corportation

FOOD SUPPLY INDUSTRY
WATCH THE CASE STUDY VIDEO →
PLAY VIDEO
Elemica Thumbnail

With eSentire we're able to get the managed SOC, 24/7 detection & threat hunting, the consolidated dashboard, all the reporting in real-time and historical.

Steve Troncelliti

Vice President IT, CISO, Elemica

SUPPLY CHAIN INDUSTRY
WATCH THE CASE STUDY VIDEO →
PLAY VIDEO
Rawlings Thumbnail

The great thing about working with the SOC with eSentire has been not only the responsiveness but really them becoming an extension of our team.

Mark Haubein

VP Information Technology, Rawlings Sporting Goods

MANUFACTURING INDUSTRY
WATCH THE CASE STUDY VIDEO →
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THL Thumbnail

eSentire from day 1 is part of our playbook, part of our plan, to help ensure that we can manage our risks, understand where our vulnerabilities exist, close those gaps, and continue to mature month-over-month as the world changes.

Mark Benaquista

Managing Director, Thomas H. Lee Partners

PRIVATE EQUITY INDUSTRY
WATCH THE CASE STUDY VIDEO →
PLAY VIDEO
Cubesmart Thumbnail

Everybody at eSentire is passionate. They believe what they are doing has a purpose. I have recommended eSentire to a number of peers and it comes down to just how much I've come to trust that eSentire is there and looking out for my network and my environment.

Paul Lynch

Director of Information, Security and Infrastructure, CubeSmart

REAL ESTATE INDUSTRY
WATCH THE CASE STUDY VIDEO →
PLAY VIDEO
Emirates Thumbnail

eSentire checked all the boxes that I was looking for – a single pane of glass for managing my whole network with very experienced people.

Ramakrishnan Natarajan

Head of IT, Emirates Hospitals Group

HEALTHCARE INDUSTRY
WATCH THE CASE STUDY VIDEO →
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24/7 Security, Tailored to Your Business

We offer three MDR service package tiers based on per-user pricing and level of risk tolerance to enhance your existing defenses and resources.

Essentials

For small teams with limited IT staff

Most Popular

Expert

For small teams looking for co-managed support 

Elite

For teams that want ongoing strategic guidance and dedicated cyber risk advisor support

Get a free quote for eSentire MDR Services. 

BUILD A QUOTE

The eSentire MDR Service Difference

Build Resilience. Prevent Disruption.

Operational Leadership

Be protected by a trusted provider recognized globally as the Authority in Managed Detection and Response.

Service Capability

Get unmatched, complete threat response capabilities with a 15-min Mean Time to Contain, driven by our open XDR Platform.

Talent Expertise

Outmaneuver even the most sophisticated attackers with the eSentire Cyber Resilience Team, who are personally dedicated to protecting your organization.

Threat Intelligence

Stay ahead of advanced cyberattacks with proactive threat intelligence, original threat research, and the eSentire Threat Response Unit (TRU), a world-class team of seasoned industry veterans.

Measurable MDR Value

Get full transparency into the health of your environment and how we protect your critical assets from threats with our Executive Dashboard, Insight Portal, and Cyber Resilience Score.

Culture & Experience 

Our team is your team and we are motivated to demonstrate each and every day that an Attack On You Is An Attack On Us.

CERTIFIED


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Total AUM

Customers in 80+ Countries

Daily Signals Ingested

Daily XDR Automated Disruptions

Daily Human-Led Investigations

Daily Escalations

Daily Threat Containments

Mean Time to Contain

Ready to Get Started?

We're here to help! Submit your information and an eSentire representative will be in touch to discuss how eSentire MDR can help you build a more resilient security operation today.