eSentire MDR VS Sophos MDR

Due to the size of Sophos’ customer base, they are unable to provide customized onboarding experiences and require you to configure third-party systems without support.

On average, eSentire MDR can be fully deployed in just 14 days, with a dedicated onboarding team guiding you every step of the way. We work closely with you to de-risk migration and deployment, align technical requirements, and ensure a smooth setup tailored to your environment. During onboarding, we help you get comfortable with our 24/7 SOC, which operates as an extension of your team. You’ll have full transparency into the process with ongoing support to answer any questions.

Sophos bought SOC.OS, an open-source platform, 2 years ago. This platform is less experienced than other XDR platforms.

With eSentire MDR, you get 25 years of SecOps expertise in action. Atlas XDR provides multi-signal correlation for complete visibility and coverage into your attack surface. The eSentire Atlas Platform eliminates noise and automatically blocks millions of attacks daily so our team can focus on your highest priority security events.

Sophos has limited technology integration capabilities, focusing on their proprietary security ecosystem. This lack of integration opportunities may limit their MDR service effectiveness in diverse technological environments.

eSentire MDR service supports 300+ technology integrations. We integrate seamlessly with the existing tools and SaaS platforms in your environment to enable continuous monitoring across your hybrid footprint, ingestion of high-fidelity data sources, and 24/7 protection from sophisticated known and unknown cyber threats with proactive threat hunts.

Sophos has a 30-minute SLA for initial response. Additionally, Sophos’ third-party remediation guidance is limited.

At eSentire, we provide complete response capabilities on your behalf by disrupting, isolating, and stopping threats across your full attack surface with a Mean Time to Contain of less than 15 minutes. We detect in seconds and contain in minutes, so your business is never disrupted.

Sophos has no MDR capability for Office 365, Defender for Identity and Cloud Apps.

eSentire ensures you can maximize your Microsoft investment and E5 licensing with our 24/7 MDR for Microsoft security solutions. As part of eSentire MDR for Microsoft, we identify, contain, respond to and remediate threats across Microsoft Sentinel and Defender for Endpoint, Identity, Office 365 and Cloud Apps services.

Sophos only offers 2 MDR service tiers – MDR essentials and MDR complete. These service tiers have limitations. For example, MDR Essentials does not have an SLA on response time and MDR Complete is only available to Managed Endpoints running on Sophos XDR.

eSentire MDR has 3 MDR service tiers – Atlas Essentials, Atlas Advanced and Atlas Complete to ensure you can customize your service to your unique needs. Every MDR Package includes multi-signal coverage, automated disruptions & enrichment, 24/7 SOC, unlimited incident handling, eSentire Threat Response Unit (TRU) support, 24/7 reporting and a fully embedded multi-agent Generative AI system.

Sophos MDR was considered a Contender in the Forrester Wave™: Managed Detection And Response Services In Europe, Q3 2025. Sophos’ MDR service was outlined as lagging in its regional customization, advanced analytics, and reporting/metrics in this report.

eSentire has been recognized as one of only two Leaders in the Forrester MDR Wave for Europe. eSentire was specifically called out in this report for an integrated MDR and CTEM offering, Agentic AI that provides faster delivery and process improvements, flexible tech integrations, localized SOC support, mature detection engineering practices and being the customer favorite in the evaluation.