What We Do
How we do it
Resources
Company
ABOUT ESENTIRE
About Us
eSentire is The Authority in Managed Detection and Response Services, protecting the critical data and applications of 1500+ organizations in 80+ countries from known and unknown cyber threats. Founded in 2001, the company’s mission is to hunt, investigate and stop cyber threats before they become business disrupting events.
Read about how we got here
Leadership Work at eSentire
LATEST PRESS RELEASE
Sep 20, 2022
eSentire Recognized as Top Global MDR Provider by MSSP Alert, CrowdStrike and G2
Waterloo, ON - September 21, 2022 – eSentire, Inc., the Authority in Managed Detection and Response (MDR), celebrated multiple industry recognitions as the leading global MDR provider, over the last week: Named #9, and the top pure play MDR provider on MSSP Alert’s Top 250 MSSPs global rankingRecognized as the CrowdStrike 2022 Global MSSP Partner of the Year Earned G2’s industry-renowned status…
Read More
Partners
PARTNER PROGRAM
e3 Ecosystem
We provide sophisticated cybersecurity solutions for Managed Security Service Providers (MSSPs), Managed Service Providers (MSPs), and Value-Added Resellers (VARs). Find out why you should partner with eSentire, the Authority in Managed Detection and Response, today.
Learn more
ECOSYSTEM PARTNER RESOURCES
Apply to become an e3 ecosystem partner with eSentire, the Authority in Managed Detection and Response.
Login to the Partner Portal for resources and content for current partners.
Search
Resources
Blog — Apr 14, 2020

How to Update your Incident Response Playbook During a Crisis

5 minutes read
Speak With A Security Expert Now

As we (perhaps uncomfortably?) settle into the “new work from home normal” (or as I like to call it a Modified Disaster Recovery situation), it’s likely a good time to update your Incident Response Playbook as new cybersecurity threats come to light almost daily in the current environment. But first, we must ensure that we understand what incident response is.

What is Incident Response?

The term incident response refers to the operating procedure an organization uses to deal with cyberattack or other breaches in data. The Incident Response process has become a necessity with what seems to be an unavoidable issue as companies move more and more to the digital world. How the incident is managed, who will be involved in the recovery process, and ensuring that any collateral damage is kept to a minimum are all important to include when considering an Incident Response plan.

What is an Incident Response Plan?

Here are a few things a standard Incident Response Plan template would include:

Now that you understand what incident response is, it’s imperative you have an incident response plan in place.

Don’t have an Incident Response Playbook? Start by reviewing this resource NOW:

How Often Should An Incident Response Plan Be Reviewed?

I typically recommend a complete review of your Incident Response Playbook on an annual basis (with a likely scenario tabletop test every quarter). An annual refresh helps account for significant changes such as new staff, upgraded skills, new partners/vendors or technology.

What’s Most Important in the Incident Response Playbook?

The preparation column is among the most important facets of the Incident Response Playbook. Just as an ounce of prevention is worth a pound of cure, you’ll find that the better-prepared you are for the eventual incident, the better you’ll emerge from it.

Incident Response Plan Considerations

Let’s get started with specifics to consider in these unusual times:

Ensure You Have an Incident Response Playbook

The first priority within any incident response plan is to ensure the safety of your staff. The best way to do this is to be prepared for the security challenges moving ahead. I hope that you’ll take this time to review your Incident Response plans and update with the key points I’ve listed above. If you work with an incident response vendor, proactively reach out now to assist you with this before an incident occurs. And visit this dedicated resources webpage to read more about cybersecurity strategies for uncertain times.

Join 100,000+ Security Leaders

Get notified of the latest news, intel and helpful tools & assets. You can unsubscribe anytime.

By clicking the button below I confirm that I have read and agree to the eSentire privacy policy.

View Most Recent Blogs
Eldon Sprickerhoff
Eldon Sprickerhoff Founder and Chief Innovation Officer

Eldon Sprickerhoff is the original pioneer and inventor of what is now referred to as Managed Detection and Response (MDR). In founding eSentire, he responded to the incipient yet rapidly growing demand for a more proactive approach to preventing and investigating information security breaches. Now with over 20 years of tactical experience, Eldon is acknowledged as a subject matter expert in information security analysis. Eldon holds a Bachelor of Mathematics, Computer Science degree from the University of Waterloo.