Head-to-Head MDR Comparison

eSentire MDR VS Darktrace MDR

Put eSentire MDR head-to-head against Darktrace MDR to see what 24/7 MDR solution is right for your business.

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eSentire MDR vs. Darktrace MDR

Years of Operation

24

11

# of SOC personnel

~130

Unknown

24/7 Threat Detection, Response and Support

Limited

AI Platform with Humans in the Loop

Open XDR Platform

Cyber Risk Advisor/Cyber Resilience Team

Multi-Signal MDR (Network, Endpoint, Log, Cloud, Identity)

Best-of-Breed Tech Partners

Limited

Automated Detection and Blocking

Unlimited Threat Hunting and Incident Handling

Limited

Proactive Manual Threat Containment and Response

Limited

Original Threat Research

Customer Visibility, Co-management and Reporting

LEARN MORE ABOUT ESENTIRE MDR →

Why Choose eSentire MDR over Darktrace MDR

eSentire's cost-effective all-in-one MDR solution combines AI-driven security operations, multi-signal attack surface coverage and 24/7 Elite Threat Hunters to help you take your security program to the next level.

Here are the key differences between eSentire MDR and Darktrace MDR:

1

Response Capability

Darktrace MDR is notorious for false positives as they are focused on automation and speed, over quality. They also provide limited contextual information in alerts. This can be frustrating and time-consuming for your security team to manage. Darktrace only provides recommendations and guidance during remediation which must be implemented by the customer.

At eSentire, we provide more than just alerts. We provide complete response capabilities on your behalf by disrupting, isolating, and stopping threats across your full attack surface with a Mean Time to Contain of less than 15 minutes. We detect in seconds and contain in minutes, so your business is never disrupted.

Learn more about the R in MDR →
2

AI Expertise

Darktrace’s AI capabilities are more hype than proof.

eSentire’s Agentic AI isn’t just AI — it’s 25 years of SecOps expertise in action. While others chase AI hype, we deliver certainty – faster out of the investigation starting blocks, expert-validated, outcome-driven responses at scale. Our Agentic AI doesn’t just detect — it thinks, acts, and improves protection 24/7.

Learn More about Atlas AI →
3

AI Platform with Humans in the Loop

Darktrace has a platform first approach automating most security alerts and remove the human completely from the process.

We keep human expertise in the loop, always. Every AI-driven decision is reviewed, refined, and actioned by a SOC expert on your behalf. Our AI empowers our Analysts to operate swiftly and accurately at a scale humans alone can’t match. We don’t offer black box AI; just transparent, expert-backed protection you can trust.

Learn about our SOC Team →
4

Supported Integrations

Darktrace supports a limited number of available best-of-breed technologies.

eSentire offers complete support of your tech investments with over 300 best-of-breed tech integrations. This allows our MDR service to integrate seamlessly with the existing tools and SaaS platforms in your environment for continuous monitoring across your attack surface. We are constantly expanding our multi-signal ingestion capabilities by adding new detections and runbooks for SaaS platforms and enterprise applications.

View Our Tech Integrations →
5

eSentire Threat Response Unit (TRU)

Darktrace has limited threat intelligence capabilities and unlike eSentire’s Threat Response Unit (TRU), they do not systematically operationalize threat intelligence.

eSentire’s TRU team is always included in our MDR service. They are a world-class team of seasoned industry veterans committed to helping your organization become more resilient. They operationalize threat intelligence to perform proactive threat hunts and update runbooks, detection rules and machine learning models.

Learn More about eSentire TRU →

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Spot Darktrace MDR Weaknesses: Questions to Ask Darktrace

Here are important questions to ask when considering Darktrace’s MDR Service:

  1. What’s your split between automated response vs manual threat containment?
  2. How does your team assess the effectiveness of Darktrace’s AI-driven threat detection compared to other solutions in terms of reducing false positives and improving actionable alerts?
  3. Can you provide a sample of your alerts? What contextual information do you provide?
  4. How do you support and integrate best-of-breed technology into your MDR service?
  5. What type of threat intelligence support does Darktrace’s MDR service include?
  6. What level of customer service support does Darktrace provide?
This is an image of the 20+ Questions to Ask When You’re Evaluating an MDR Service Provider guide which can help you determine if eSentie MDR or Critical Start MDR is right for your business.

Guide

20+ Questions to Ask When You’re Evaluating an MDR Service Provider

Get the top questions you need to ask when qualifying potential MDR vendors and why they matter.

eSentire is the Proven MDR Choice for Security Leaders

When comparing eSentire MDR vs. Darktrace MDR, take the time to explore Darktrace MDR reviews and customer case studies to gain insights into user experiences. It's also valuable to visit their Security Operations Center, connect with their threat intelligence team, participate in real-world scenario demonstrations, and gather industry opinions on Darktrace MDR.

See the eSentire difference and learn why 2000+ customers globally and some of the most targeted US critical infrastructure organizations choose eSentire for Managed Detection and Response protection.

Quarles and Brady logo on the MDR pricing page. Learn more about our MDR service and pricing.
LEGAL
Texas United Management logo
FOOD SUPPLY
Elemica logo
SUPPLY CHAIN
Rawlings logo
MANUFACTURING
THL
PRIVATE EQUITY
Cube Smart Logo
REAL ESTATE
Emirates Logo
HEALTHCARE
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Quarles and Brady Thumbnail

I would recommend eSentire without hesitation to a peer and I have done this numerous times in the past.

Rich Raether

Chief Information Officer, Quarles & Brady LLP

LEGAL INDUSTRY
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TUM Thumbnail

We look at eSentire to be the experts. We trust them implicitly. One of the key differentiators I feel about eSentire in their response methodology is they’re with us through the thick and thin till the end so we're comfortable until the issue is resolved.

Ray Texter

Chief of Information Security, Texas United Management Corportation

FOOD SUPPLY INDUSTRY
WATCH THE CASE STUDY VIDEO →
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Elemica Thumbnail

With eSentire we're able to get the managed SOC, 24/7 detection & threat hunting, the consolidated dashboard, all the reporting in real-time and historical.

Steve Troncelliti

Vice President IT, CISO, Elemica

SUPPLY CHAIN INDUSTRY
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Rawlings Thumbnail

The great thing about working with the SOC with eSentire has been not only the responsiveness but really them becoming an extension of our team.

Mark Haubein

VP Information Technology, Rawlings Sporting Goods

MANUFACTURING INDUSTRY
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THL Thumbnail

eSentire from day 1 is part of our playbook, part of our plan, to help ensure that we can manage our risks, understand where our vulnerabilities exist, close those gaps, and continue to mature month-over-month as the world changes.

Mark Benaquista

Managing Director, Thomas H. Lee Partners

PRIVATE EQUITY INDUSTRY
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Cubesmart Thumbnail

Everybody at eSentire is passionate. They believe what they are doing has a purpose. I have recommended eSentire to a number of peers and it comes down to just how much I've come to trust that eSentire is there and looking out for my network and my environment.

Paul Lynch

Director of Information, Security and Infrastructure, CubeSmart

REAL ESTATE INDUSTRY
WATCH THE CASE STUDY VIDEO →
PLAY VIDEO
Emirates Thumbnail

eSentire checked all the boxes that I was looking for – a single pane of glass for managing my whole network with very experienced people.

Ramakrishnan Natarajan

Head of IT, Emirates Hospitals Group

HEALTHCARE INDUSTRY
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Market Guides & Analyst Reports

Want an objective look at MDR vendors like Darktrace? Check out the latest market guides from top analysts for key attributes to consider.

In addition to customer satisfaction demonstrated in cyber security case studies, eSentire MDR was recognized as in the 2024 Gartner® Market Guide for Managed Detection and Response.

2024 Gartner® Market Guide for Managed Detection and Response

Learn about MDR services, the direction of the MDR market and get a list of current MDR vendors.

IDC Marketscape Overview

The Forrester Wave™: Managed Detection And Response Services, Q1 2025

Learn why eSentire was recognized as a Strong Performer and a superior choice for mid-market organizations by Forrester.

In addition to customer satisfaction demonstrated in cyber security case studies, eSentire MDR was recognized as in the 2024 Gartner® Market Guide for Managed Detection and Response.

2024 Gartner® Peer Insights "Voice of the Customer": Managed Detection and Response

See why eSentire was acknowledged as a Strong Performer in the MDR space.

In addition to customer satisfaction demonstrated in cyber security case studies, eSentire MDR was recognized as in the 2024 Gartner® Market Guide for Managed Detection and Response.

The Forrester Wave™: Managed Detection And Response Services In Europe, Q3 2025

Learn why eSentire was recognized as an MDR Leader and customer’s favorite in Europe.

FEATURED BLOG

How to Cut Through the Noise and
Understand MDR Pricing

Need help understanding how to evaluate Darktrace MDR pricing? Read this blog to understand the MDR capabilities you need, how to look out for hidden costs in the MDR contract, and to help you evaluate MDR offerings based on tangible outcomes rather than vendor promises.

READ NOW REVIEW ESENTIRE MDR PRICING PACKAGES

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