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THE THREAT On August 21st, 2023, Ivanti disclosed a new vulnerability impacting Ivanti Sentry (formerly MobileIron Sentry). Ivanti has confirmed limited exploitation occurred prior to the disclosure… READ NOW
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Waterloo, ON–September 6, 2023 – eSentire, Inc., the Authority in Managed Detection and Response (MDR), and Kterio, the leading provider of smart building operating systems, today announced that they… READ NOW
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Phishing scams continue to be a popular attack vector due to the simplicity and effectiveness. When targeting organizations, the primary objective of phishing is simple: to gain a foothold into the company’s environment and deploy ransomware or malware. However, adversaries are beginning to leverage multiple tactics to gain access into your organization every day, such as business email compromise attacks, drive-by compromises, and SEO poisoning.
Therefore, the core objective of a phishing and security awareness training (PSAT) program is to train employees to avoid falling victim to business email compromise (BEC) attacks, drive-by compromises, and phishing emails. After all, it only takes one successful social engineering attack to cripple your business operations.
However, not all PSAT programs are created equal. An effective PSAT program will contain threat scenarios that train and test user resiliency while generating measurable results that showcase an organization’s weak points of where social engineering tactics are a risk.
Phishing attacks target the weakest link in the cybersecurity chain: the user. In fact, a recent survey showed that 57% of survey respondents said their organization had dealt with a successful phishing attack. Therefore, every organization, regardless of the industry vertical, size, or cybersecurity maturity level should invest in a PSAT program.
Within the organization, every employee, regardless of their position within the company, should undergo PSAT to understand the various phishing tactics used by adversaries, different types of industry-specific phishing attacks used to lure victims, and how to recognize what a phishing attempt looks like.
By having employees participate in a PSAT program, your organization can:
It’s important to understand that not all security awareness training programs are effective. Threat actors have different methods of accessing your systems depending on the tools and platforms that are used for daily operations.
Therefore, here are five elements your organization can use to create an effective phishing and cybersecurity awareness training program:
Understanding cyber risks that are relevant to your industry is key to knowing what to look out for when it comes to phishing attacks and other social engineering tactics. Up-to-date knowledge on the latest and relevant cyber attacks connected to your industry drives more awareness, leading to behavioral change that keeps your organization secure.
Real-world phishing simulations allow employees to put their PSAT education to the test. It reflects the same tactics that cyber criminals use for specific industries, meaning that if your employees can recognize them in comparison to generalized methods, they are more resilient to real phishing attempts.
When testing user resiliency, it is important to gain an understanding of the challenges and weak points that are present. Measurable steps that can be tracked for progress makes it easier to identify what gaps may be present in the process that leaves more room for failure. By providing the right resources (e.g., automatically providing users who fail a phishing test the right training modules), improvement and desired outcomes can be achieved.
Cybersecurity incidents can be time consuming and costly. PSAT programs can assist in lowering the frequency of security events and their severity, saving time and money. The less time that an organization’s IT team is spending putting out fires, the more time they can invest in security priorities.
Depending on your organization’s regulatory and third-party reporting requirements, you will need a PSAT provider who can assist in fulfilling these obligations.
Learn in-depth about the five elements of an effective PSAT program here.
When researching different PSAT vendors, ask yourself:
The purpose of a PSAT program is to improve business resiliency by reducing exposure to cyber risks, alleviate resource constraints, and increase your organization’s ability to meet regulatory compliance requirements. Therefore, successful PSAT programs should provide contextual phishing examples, empower your employees to protect themselves and the business, and provide clear threat reporting mechanisms.
To measure and report on your PSAT program, there are two models you can explore: the SANS Security Awareness Roadmap and the Kirkpatrick model. However, when it comes to metrics, there are two metrics to focus on:
Learn more about how you should evaluate the success of PSAT here.
Designing a PSAT program that’s both educational and effective can be a challenge. That’s why our Managed Phishing and Security Awareness Training puts your user protection against the latest social engineering cyberattacks relevant to your industry.
Our end-to-end service ensures that your users are continuously tested and hardened against even the most sophisticated phishing attempts by leveraging software paired with dedicated social engineering experts. Users are tested against real-world scenarios to drive behavioral change, not generalized templates that just check off a compliance box.
We automatically assign our PSAT modules to users that fall victim to simulated testing, ensuring education is integrated at the moment of failure and drives sustained behavioral change. Our program generates measurable results to help you meet regulatory requirements and ensure your organization is resilient against the latest social engineering tactics.
Take control of cyber risk. eSentire offers multiple Managed Risk Services, tailored to your business needs, to help your organization proactively identify gaps and refine your cybersecurity strategy. This includes a regular cadence of security assessments and testing to continue to strengthen your security posture