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While no amount of insurance can protect your reputation, you also can’t buy yourself out of the cyber risks that threaten your reputation either. eSentire recently conducted research with 1,250 senior IT and security executives across financial, healthcare, legal, manufacturing, telecommunications, and other industries to gauge their risk tolerance, security maturity, and top threats.
The sample included more than 160 law firm executives (from medium to large firms), and we found that law firms were among some of the highest spenders on security yet were susceptible to some of the most common risks. And the issue will grow over the coming years as the demands of the business drive the adoption of emerging technologies, such as cloud and Artificial Intelligence (AI).
Law firms rival their much larger counterparts, telecom companies, when it comes to security spend as a percentage of IT spend. Lowest of any industry, non-firms reported spending less than 5% on security. Only 21% of firms spent between 5-10%; whereas 40% spent 11-30%, and 29% spent up to half of their IT budget on security. It’s a good news, bad news scenario. The good news is law firms have awoken to the threat of cyber-attacks, the potential consequences and are responding with a commitment to security efforts.
And now the bad news. Most law firms report that they are susceptible to common security risks and demonstrating table stakes security efforts. Approximately 60% of law firms struggle to manage both malware and non-malware born attacks, leading to significant IT or business impacts. What’s worse, the same percentage of firms struggle to bear the growing cost of security efforts, manage and report the status of security risks and patching, and fail to demonstrate the value of IT spend to senior management. A further 58% report difficulties complying with clients or regulators or aligning to risk management requirements.
The Cycle of Despair
The research identified a cycle of despair across all industry segments tied to the gravitational struggle between the demands of the business and the desire to manage risks. The IT department is caught between the demand to remain competitive through the adoption of emerging technology yet held accountable when that technology leads to a security event that causes a material change to the business. The attorneys want new technology, and the partners don’t want the associated risk.
Within the cycle, specific contributing factors were identified. Risk was increased by how aggressively firms adopted emerging technologies, such as cloud services, IoT, and AI. These risks were reduced by the overall security maturity posture of the firms, adoption of security technology and services, awareness and understanding of cyber risks at the executive level, and to some degree, the reporting and spending structure of security efforts.
What constitutes cyber maturity is certainly the contentious issue, but less mature firms were those that reported using basic preventative technologies, such as firewall, anti-virus, lacked integrated reporting, and threat response capabilities. Remember, these are self-reporting ratings of the respondents. Above other industries, nearly 70% of law firms only employ preventative technologies, and worse, only 5% have deployed more proactive and predicted security measures to rapidly detect and contain attacks.
Only 27% of law firms deployed endpoint security compared to over double that for all other industries. Mobile, cloud, and logging lag around the same percentage.
The effect is compounded, because this rudimentary approach limits law firms’ ability to deploy emerging technologies that carry greater risk. Across the board, businesses that reported a higher security maturity level were faster to adopt new technologies, such as mobile, cloud, IoT and AI. Let’s be honest, calling many of these technologies “emerging” is like calling the Internet a “fad.” They are already here, burrowed into our digital DNA, and here to stay. For example, nearly 80% of firms have adopted some form of cloud services. They might not have grey hair, but they are not adolescent either.
Over the next three years, AI was consistently selected, across all industry verticals, as one of the top three technologies that will pose the most risk to enterprises. IoT was also selected, across five of the seven verticals included in our study as a leading security risk.
Invest your time and money wisely in ways that matter. You can’t throw money at the problem, and certainly most law firms I’ve worked with hold their purse strings closely. Spend wisely and focus on what matters. Applying a strategic approach to security means you improve your posture, which increases your ability to adapt to new technologies and deliver the services that your law firm needs to remain competitive.
Mark is a cybersecurity evangelist who has spent significant time researching and speaking to peripheral factors influencing the way that legal firms integrate cybersecurity into their day-to-day operations.