Hughes Hubbard and Reed CIO: “eSentire MDR is so much more than MDR.”

"The nice thing with eSentire is that they’re always looking at my network, my environment, and everything that’s coming through. I can sleep at night. I don’t need to have a 24/7 SOC. I know that my network is being looked at and if they see something that they deem to be a threat, they can prevent it, or block it and stop it, and get a hold of my team if needed."

Hughes Hubbard and Reed is an international law firm that specializes in litigation and corporate law with over 500 employees. The law firm’s security team has four primary objectives: securing all data belonging to their own attorneys, protecting applications and business services, maintaining the overall security infrastructure, and adhering to all governance and compliance policies as required by regulations or contractual agreements with their clients.

However, the topmost priority for the team, and Leon Goldstein, the Chief Information Officer (CIO), is to ensure that the clients’ data is protected. As a result, some of the security challenges the team faced included:

• Lack of 24/7 threat detection capabilities and cyber expertise for threat response

• Latest threat intel and research specific to the legal industry

• Scaling the security practice to keep pace with the firm’s digital transformation and overall growth

• Demonstrating continuous improvement and ROI to the firm’s leadership

Although the law firm had engaged another Managed Detection and Response (MDR) provider prior to eSentire, Leon Goldstein knew that the total cost of the engagement outweighed the value the firm was receiving.

As Goldstein began evaluating MDR providers, there were three key checkboxes that needed to be ticked:

• Single pane of glass for every security activity

• Seamless integration with all existing security tools and technologies

• A true partnership where the security provider plays an active support role to detect and isolate a cyber threat from occurring

Ultimately, the law firm needed a security partner that could provide more value than its competitors, and one that they could trust and rely on, especially when a security incident occurs. Having worked with eSentire at his previous law firm, Goldstein knew that eSentire was exactly the kind of partner that Hughes Hubbard and Reed needed.

“eSentire MDR is so much more than MDR. They give you a complete picture of what’s going on in a single pane of glass, they partner with you and become a trusted advisor. eSentire keeps you abreast of all the different trends in the security space. When you have a problem, you know eSentire is going to be in the trenches with you,” Leon Goldstein said.

Of course, a fast response capability was also important for Goldstein and his team, given the influx of cyber attacks targeting the legal industry within the past year.

“eSentire raises concerns that they see before it comes to our attention,” Goldstein added. “They’re probably one of the few vendors that when you make a phone call, somebody is picking up the phone in less than two rings. That says a lot to me.”

Additional benefits of partnering with eSentire include:

• Process-driven onboarding experience with rapid time-to-value and built-in trust from the very beginning

• Value and cost savings from leveraging eSentire’s 24/7 SOC vs. the cost of building one in-house

• Cyber expertise supporting incident handling, complete response and remediation efforts

• Security posture improvement through vulnerability scanning and remediation

• Intel-driven, original threat research and security advisory communications

• Continuous service improvement & scale

“eSentire helps you sleep at night. If you don’t want to not have to worry about your security, if you want to make sure that you’re monitored 24/7, you’re abreast of the latest threats that are happening, and you want a provider that is going to be there with you should an incident happen, eSentire is the firm.”

Learn more about eSentire’s Managed Detection and Response, book a meeting with us today.