Combine cutting-edge XDR technology, multi-signal threat intelligence and 24/7 Elite Threat Hunters to help you build a world-class security operation.
Our team delivers the fastest response time in the industry. Threat suppression within just 4 hours of being engaged.
Cyber risk and advisory programs that identify security gaps and build security strategies to address them.
24/7 SOC-as-a-Service with unlimited threat hunting and incident handling.
XDR with machine learning that eliminates noise, enables real-time detection and response, and automatically blocks threats.
Seamless integration and threat investigation across your existing tech stack.
Proactive threat intelligence, original threat research and a world-class team of seasoned industry veterans.
Extend your team capabilities and prevent business disruption with expertise from eSentire.
We balance automated blocks with rapid human-led investigations to manage threats.
Guard endpoints by isolating and remediating threats to prevent lateral spread.
Defend brute force attacks, active intrusions and unauthorized scans.
Investigation and threat detection across multi-cloud or hybrid environments.
Remediate misconfigurations, vulnerabilities and policy violations.
Investigate and respond to compromised identities and insider threats.
Stop ransomware before it spreads.
Meet regulatory compliance mandates.
Detect and respond to zero-day exploits.
End misconfigurations and policy violations.
Defend third-party and supply chain risk.
Prevent disruption by outsourcing MDR.
Adopt a risk-based security approach.
Meet insurability requirements with MDR.
Protect your most sensitive data.
Build a proven security program.
Operationalize timely, accurate, and actionable cyber threat intelligence.
THE THREAT On November 18th, 2024, Palo Alto disclosed a critical actively exploited authentication bypass zero-day vulnerability impacting Palo Alto Networks PAN-OS. The…
Nov 13, 2024THE THREAT Update: eSentire has observed multiple exploitation attempts targeting CVE-2024-8069. In real-world attacks, threat actors successfully achieved RCE and attempted to…
eSentire is The Authority in Managed Detection and Response Services, protecting the critical data and applications of 2000+ organizations in 80+ countries from known and unknown cyber threats. Founded in 2001, the company’s mission is to hunt, investigate and stop cyber threats before they become business disrupting events.
We provide sophisticated cybersecurity solutions for Managed Security Service Providers (MSSPs), Managed Service Providers (MSPs), and Value-Added Resellers (VARs). Find out why you should partner with eSentire, the Authority in Managed Detection and Response, today.
Multi-Signal MDR with 300+ technology integrations to support your existing investments.
24/7 SOC-as-a-Service with unlimited threat hunting and incident handling.
Three MDR package tiers are available based on per-user pricing and level of risk tolerance.
The latest security advisories, blogs, reports, industry publications and webinars published by TRU.
Compare eSentire to other Managed Detection and Response vendors to see how we stack up against the competition.
See why 2000+ organizations globally have chosen eSentire for their MDR Solution.
Stop attackers in their tracks with our 4-hour remote threat suppression commitment so you can recover more effectively. eSentire Digital Forensics and Incident Response services are available for On‑Demand 24/7 Incident Response as a retainer offering, or for Emergency Incident Response support.
GET STARTEDGuaranteed 4-hour threat suppression promise
Our Cyber Security Investigations (CSI) Team has been engaged for Incident Response by companies spanning 25+ Industries
We are a preferred Incident Response Provider for 10+ Insurance Firms
Members of the eSentire Cyber Security Investigations (CSI) Team have an average of 12 years of experience
eSentire's digital forensic technology can be deployed in 25+ different ways and works across almost any environment
When disaster strikes, you need an incident response partner that can react with industry-leading speed and efficacy. Having immediate access to expert on-demand digital forensics and incident response services brings rapid control and stability to your organization when a breach occurs. How fast your organization contains and recovers from a security incident is critical to limiting business disruption, reducing costs, and recovering from reputational damage.
eSentire’s On-Demand 24/7 Incident Response service guarantees that you’re prepared for the most advanced attacks. Through a combination of best-in-class digital forensics technology and the expertise of our elite incident responders, we provide the fastest threat suppression in the industry, suppressing any incident, anywhere in the world, within 4 hours.
Our proprietary digital forensics tool, eSentire Agent enables rapid response so you can contain cyber threats and get back to normal business operations. Once our partnership begins, eSentire agents are deployed across your environment, giving our team instant access, detection and containment capabilities, delivering unmatched time-to-value.
Ransomware and Data Extortion
Business Email Compromise
Data Breach Response
Active Threat Actors & Compromised Domain Controllers
When considering response claims from incident response providers, it is important to understand what “response” really means. Is it a call back or is it a service level agreement that guarantees cybersecurity threats to be resolved within a certain timeframe as a part of incident response?
At eSentire, we get you back to normal operations in a matter of hours with our guaranteed 4-hour threat suppression promise, anywhere in the world. We strategically pre-deploy the eSentire agent so our team has immediate access to suppress any threat.
Get back to normal operations in a matter of hours with our guaranteed 4-hour threat suppression promise, anywhere in the world.
Our strategically deployed eSentire agent provides our team with immediate access to suppress any threat.
Priority access on-demand to our team of elite incident responders. No matter where you are, sleep easy knowing that a team of battle-tested cybersecurity experts with decades of technical leadership experience is standing by your side 24/7.
Experience immediate time-to-value and get back to normal business operations within hours (vs. days) through the use of industry-leading digital forensics and investigative tools, powered by the eSentire agent, no matter the size or location of your organization.
Get smooth recovery with full support through the investigative lifecycle, including the filing of cyber insurance claims, compliance & litigation evidence preservation, transitioning findings to law enforcement, supporting legal proceedings, expert witness testimony, and strengthening security gaps through the implementation of lessons learned.
Digital Forensics and Incident Response (DFIR) plays a significant role in an organization’s ability to proactively reduce the impact of a cyberattack. Digital Forensics and Incident Response is a specialization within forensic science that emphasizes acquiring, analyzing, and reporting on digital evidence procured from devices and networks. It also encompasses the process of identifying and addressing security events that disrupt or penetrate network resources. By evaluating the source of the threat disruption and taking prompt action to contain, eliminate, or remediate the impact, DFIR ensures the integrity and security of your digital environment against cyber threats.
Digital forensics is a critical aspect of comprehensive incident response services. It focuses on the collection, preservation, and analysis of digital evidence to reconstruct events, pinpoint root causes, and determine the scope of breaches. By thoroughly examining electronic devices, networks, and digital data footprints, experts in digital forensics and incident response can reveal vital information about cyberattacks, data breaches, and security incidents affecting your organization. The tactical use of forensic tools and methodologies helps in addressing an immediate cyber threat and strengthens your cybersecurity posture and your ability to recover from a cyberattack.
Incident response planning is a strategic and proactive measure that involves crafting a comprehensive set of written instructions to determine your organization's reaction to potential cybersecurity threats such as data breaches, data leaks, and cyberattacks. This process includes researching potential cyber risks specific to your organization and understanding how to mitigate and eliminate them within a given timeframe. Your plan should provide explicit directions for cyberattack scenarios, with the primary aim of minimizing damage, reducing the recovery time, and mitigating your overall cybersecurity risk.
Both threat intelligence and incident response are crucial for enhancing your organization's cybersecurity capabilities. Threat intelligence provides valuable insights into emerging threats, attacker behaviors, and potential vulnerabilities, enabling organizations to identify and mitigate risks before they are exploited proactively. By leveraging threat intelligence, incident response is faster and more effective, minimizing attack duration and impact.
You need an Incident Response service provider who can react quickly and efficacy. Having this immediate access to digital forensics technology and incident response expertise brings rapid control and stability to your organization when a breach occurs. How fast your organization contains, and recovers is critical to limiting business disruption, reducing costs, and recovering from reputational damage.
Our 10 Questions to Consider When Evaluating an Incident Response Provider guide can help you evaluate incident response providers and understand their incident response capabilities. The guide provides essential questions to consider when evaluating incident response service providers, offering insights into the importance of incident response, the challenges that your incident response service provider should address, and the top 10 questions to help you qualify potential incident response vendors. Download the full guide here.
When a breach occurs, our Digital Forensics and Incident Response (DFIR) service provides industry-leading protection with our 4-hour threat suppression SLA remotely delivered by our Cyber Security Investigations (CSI) team. Leveraging the best-in-class tools, our team identifies the root cause of security incidents and assesses the extent of compromised data and assets, facilitating a quick return to regular business operations. We also provide ongoing support throughout the recovery process.
eSentire Digital Forensics and Incident Response (DFIR) services can be carried out remotely. Moreover, the eSentire Agent, our proprietary digital forensics tool, enables remote rapid response so you can contain cyber threats and get back to normal business operations. Through a combination of best-in-class digital forensics technology and the expertise of our elite incident responders, our On-Demand 24/7 Incident Response service provides the fastest threat suppression in the industry, suppressing any incident, anywhere in the world, within 4 hours.
IR Readiness Service: Our IR Readiness service removes administrative barriers that typically slows down incident response. We collect, store, and leverage relevant and meaningful data about your environment, pre-deploy forensic tools necessary to accelerate the IR process, and provide clarity regarding your true level of readiness. Our expert team assesses your IR readiness plan by walking your team through the IR process, reviewing the information environment, completing administrative tasks, and providing guidance on log configuration and forensic tool deployment.
On-Demand 24/7 Service (retainer): Our On-Demand 24/7 Incident Response provides end-to-end incident management guarantees that you’re prepared for the most advanced attacks. Through a combination of best-in-class digital forensics technology and the expertise of our elite incident responders, we provide the fastest threat suppression in the industry, suppressing any incident, anywhere in the world, within 4 hours.
Emergency Incident Response service: If you are not ready to be on a retainer model, we can also provide emergency Incident Response to anyone calling into our 1-866-579-2200 phone line, if you suspect any malicious activities across your environment. Emergency IR does not guarantee a 4hr threat suppression.
Managed Detection and Response (MDR) continuous monitoring, threat detection, and response to potential security incidents. MDR providers use a combination of technology, threat intelligence, and human expertise to identify and address security threats in real-time. MDR services let you respond quickly when potential threats occur or become full blown security incident.
Digital Forensics and Incident Response (DFIR) comes into play when a security incident has occurred. It involves the systematic process of investigating and responding to security breaches. Digital forensics is the practice of collecting, analyzing, and preserving electronic evidence to understand how the breach occurred. Incident response is the coordinated effort to contain, eradicate, and recover from the security incident. DFIR helps organizations understand the extent of the breach, identify the vulnerabilities exploited, and implement measures to prevent similar incidents in the future.
There are many benefits of leveraging MDR services and DFIR services from one provider including:
Streamlined workflows: When you combine the capabilities of an elite threat hunting team, incident responders within the SOC and a specialized digital forensics and IR team, you get better, faster and more accurate containment, evidence handling, remediation and root cause analysis. Given their familiarity with your environment, logs, and security tools, your MDR team is ideally positioned to handle high-pressure evidence-handling operations. Your MDR team can turn over the cyber incident investigation to digital forensics experts that they know well and are accustomed to working with, developing streamlined processes that will serve as a force multiplier in real-world attacks.
Know who to turn to in the moment of crisis: The faster you can respond, the more likely you are to reduce damage, mitigate costs and gather valuable evidence before attackers can destroy it. A team that’s already working within your environment has a massive advantage when it comes to acting quickly.
Alleviate the burden on your team: With a comprehensive end-to-end detection and response process established across the whole of the incident lifecycle, your internal security team can focus on the areas where they’re able to contribute the most value instead of worrying about “what ifs.”
To learn more about why it’s necessary to enhance MDR services with Digital Forensics and Incident Response services, why you need to extend your MDR capabilities across the full incident lifecycle, and the benefits of combing MDR & Incident Response services, download our MDR and Incident Response eBook here.
eSentire Digital Forensics and Incident Response services are available for On-Demand 24/7 Incident Response or Emergency Incident Response support.
Choose one of the following services each year:
eSentire’s typical process for case intake and commencement of an investigation is:
Our 1-866-579-2200 hotline is answered by a live responder 24/7 where the case will be triaged, and resources will be assigned.
We will perform a detailed scoping call to assess the issue and develop potential response strategies. We will inform you of our plan, what you can expect, and when deliverables & findings should be expected.
With eSentire Agent, a market leading technology with remote forensic capabilities, almost all incident response work can be performed very quickly, from a remote location. If onsite resources are required, a minimum of one DFIR specialist will be deployed as soon as possible, in no case later than 24 hours, choosing the most efficient travel option (fly, drive, etc.).
We will provide a complete SOW in the agreed upon format with clear objectives and work requirements.
We will conduct a kick-off call and begin artifact collection and deployment of our toolset across the affected environment. As we collect artifacts from the impacted environment we will begin to normalize, enrich, and analyze the data.
eSentire will deliver findings as to the extent of the attack, the type/variant of malware deployed, and make recommendations as to the isolation/containment of those devices that may have embedded persistence mechanisms or warrant further investigation.
We will set the cadence for technical and leadership update calls. eSentire will deliver updates at a cadence to ensure your needs are met.
We will use our proprietary forensic technology, the eSentire Agent, to rapidly isolate the host devices identified as at risk of further compromise, and those that could be leveraged by an attacker to expand to other parts of the network. Once enabled, our host isolation technology ensures the threat cannot expand, move laterally, communicate with remote servers, or continue to exfiltrate data. Once isolation is enabled, the threat is effectively stopped in its tracks.
eSentire will work with you to build effective remediation strategies. eSentire Responders will leverage their specialized knowledge of attacker tactics and techniques, and their deep understanding of modern malware, to advise you of best practices to consider when remediating the network. We also will provide recommendations that directly address security gaps identified throughout the course of the investigation.
We deliver cutting-edge digital forensics, industry-leading threat intelligence, and powerful 24/7 Incident Response services and expertise. With our On‑Demand 24/7 Incident Response retainer in place, you can be confident you’re prepared for the most advanced cyberattacks.
Quickly mobilizes investigative toolset and expert responders providing critical visibility and support across your affected networks and assets.
Within 24 hours, we can deploy boots on the ground for on-site incident response management.
Cyber Security Investigations team and supporting technologies cover the full incident response lifecycle.
To illuminate where attackers are present. Supports root cause analysis.
Locks down and isolates threat actors preventing further spread and business impact.
Identifies exploited vulnerabilities, supports remediation of affected assets.
Reconstructs the incident determining root cause, affected systems and attacker pathways.
Secure and robust processes for asset handling and chain of custody support.
We will detect and analyze malicious files and URLs for suspicious activities to gather a deep analysis and generate comprehensive reports.
Ensures the network is secure and monitors for attacker response and persistence measures.
Deployment of commercially available and open-source tools, as needed, to collect endpoint telemetry, full network packets, netflow and log data from on-premises and cloud environments to provide multiple vantage points for analysis.
Expert and fact witness testimony, if needed, is available.
Detailed finding and impacts of the cyber investigation chronicle taken with lessons learned at the executive and technical level.
Meets regulatory requirements with centralized collection, retention and reporting.
Gathers and stores incident details that meet legal, insurance and regulatory requirements.
This guide offers insights into the importance of incident response, the challenges that your incident response service provider should address, and the top 10 questions to help you qualify potential incident response vendors.
With the eSentire Cyber Security Investigations (CSI) team, you gain access to expertly trained incident responders, including computer forensic practitioners with decades of experience serving government intelligence agencies, federal and city law enforcement, the United States Military, and Fortune 500 companies.
Certified Information Systems Security Professional
Licensed Private Investigator
Certified Hacker Forensics Investigator (C|HFI)
Certified Forensics Consultant
Certified Computer Forensics Examiner
GIAC Certified Incident Handler
eSentire CSI partners with our global 24/7 SOC Cyber Analysts and Elite Threat Hunters, extending your Digital Forensics and Incident Response support and expertise across hundreds of team members with deep knowledge of the tactics, techniques, and procedures (TTPs) adversaries use to break through your defenses.
Our powerful eSentire agent makes our 4-hour threat suppression possible. This proprietary eSentire digital forensics tool enables our team to perform end-to-end investigations remotely and at unmatched velocity. We strategically deploy eSentire agents across your network and IT systems the moment you onboard as a customer. This allows eSentire to establish deep visibility and forensic capabilities in your environment before an incident ever occurs.
When a security incident requiring deep investigation does occur, you have the advantage. The agents give our Cyber Security Investigations team immediate access and forensic capabilities to actively start working within minutes of your call to suppress the threat in your environment. In 4 hours, the immediate threat will be suppressed and completely contained.
Watch this video to see how eSentire's agent enables our 4-hour threat suppression SLA as part of our On-Demand 24/7 IR Retainer offering.
Leveraging Managed Detection and Response Services with Digital Forensics and Incident Response services allows you to extend your capabilities across the full incident response lifecycle.
Managed Detection and Response services gives you access to 24/7 expert SOC support for full attack visibility, real-time response, rapid threat containment, and remediation in case of an incident. However, MDR services weren’t designed to furnish evidence that will serve in a court of law.
Your Digital Forensics and Incident Response services provide much deeper cyber investigative capabilities explicitly designed to fulfil the most exacting requirements of cyber insurers, regulators and prosecutors.
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