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From production to payment - prevent operational disruption with 24/7 protection across your retail supply chain
Retailers face an increasingly complex set of challenges when it comes to protecting consumer and business data as they strive to reach broader markets by selling their goods through multiple channels. Digital disruption has led nearly every major retailer to adopt an e-commerce strategy in addition to their brick-and-mortar locations while many new retailers focus solely on e-commerce. What’s more, digital disruption is also changing the way that consumers pay for goods and services and how retail support services provision credit, delivery services, advisory services, and a range of other customer engagement, convenience and support services.
Unfortunately, margin pressures, rising competition, and an uncertain economic outlook create an uphill battle to obtain the funding and resources required to protect retail environments. Compounding this challenge is the increasing speed and precision with which threat actors are accomplishing their objectives against the retail industry. Although cybersecurity awareness gains traction at the executive and board levels, cybersecurity teams continue to find themselves under-resourced against today’s threat landscape.
As a security leader, there are many factors contributing to how you need to think about increasing cyber risk within the retail supply chain. These risks are driven by a combination of business factors and security vulnerabilities, especially as threat actors seek to:
The retail supply chain consists of manufacturers, wholesalers, retailers, fulfillment centers, and the end consumers.
The retail supply chain consists of manufacturers, wholesalers, retailers, fulfillment centers, and the end consumers. In fact, 25% of retailers have been the target of cyberattacks and over 60% of consumers lack confidence in a retailer’s ability to protect their data1.
Attacks against retailers and the supply chain include:
Across the retail supply chain, these organizations are susceptible to multiple cyberattacks including:
Without the appropriate security measures in place to detect and respond rapidly, these threats can result in:
We are recognized globally as the Authority in Managed Detection and Response because we hunt, investigate, and stop known and unknown cyber threats before they become business disrupting events. We were founded in 2001 to secure the environments of the world’s most targeted industry—financial services. Over the last two decades, we have scaled our cybersecurity services offering to hunt and disrupt threats across every industry on a global scale. With two 24/7 Security Operations Centers (SOCs), hundreds of cyber experts, and 1500+ customers across 80+ countries, we have scaled to deliver cybersecurity services across highly regulated industries with a proven track record of success in protecting businesses across the retail industry - securing the end-to-end supply chains of department stores, grocery stores, wholesale retailers, specialty/outlets, convenience stores, discount retailers, internet/mobile providers, automotive services and retail manufacturers.
At eSentire, we go beyond the market’s capability in threat response and specifically address cybersecurity risks for the retail sector. eSentire’s multi-signal MDR approach ingests endpoint, network, log, cloud, asset and vulnerability data to enable complete attack surface visibility. Enriched detections from the eSentire Threat Response Unit (TRU) are applied to captured data identifying known & unknown threats including suspicious activity and zero-day attacks. Our SOC Cyber Analysts and Elite Threat Hunters are mission-driven to put retailers ahead of business disruption. Powered by our industry-leading XDR cloud platform and unique threat intelligence, eSentire can detect and respond to cybersecurity threats in the retail industry with a Mean Time to Contain of 15 minutes.
Our global 24/7 SOCs have discovered instances of ransomware gangs targeting our retail customers and have interrupted their activities before they could establish a foothold by:
Whether your organization’s assets are stored in the cloud, on-premises, or in a hybrid environment, we detect and contain threats that other MDR providers miss.
As cyber threats increase, our Threat Response Unit (TRU) and 24/7 SOCs have developed extensive experience with the vulnerabilities, advanced persistent threats, and TTPs that impact the retail industry. By understanding your environment and attack surface, we develop specific detections across our Atlas XDR Cloud platform that filter out noise and identify high-priority security events before they can impact your business. High-fidelity threats are automatically blocked and suspicious activity requiring human investigation is summarized, enriched and shared with our 24/7 SOC Cyber Analysts and Elite Threat Hunters for assessment and manual containment with a Mean Time to Contain of 15 minutes.
|Key Retail Industry Challenges||How eSentire Managed Detection & Response Helps|
|Access to Confidential Information||Our 24/7 Elite Threat Hunters and SOC Cyber Analysts actively hunt for threats across your environment. We detect intrusions and contain attacks before data can be exfiltrated.|
|Operational Disruption||We detect malicious administrative activity through remote access tools and stop intrusions before malware can be deployed throughout your environment|
|Protecting Against Supply Chain and Third-Party Vendor Risk||We mitigate supply chain and third-party vendor risk.
|Preventing Ransomware Attacks||We monitor your attack surface 24/7 to discover intrusion attempts, preventing the pervasive deployment of malware and ransomware.
|Avoiding Regulatory and Compliance Violations||Our 24/7 Global SOCs leverage proven run books which include detectors mapped to requirements and reporting measures for PCI DSS, CCPA, GLBA, SOX, NYCRR, HIPAA, GDPR, as well as state-level regulations.|
Whether your organization is a brick-and-mortar, e-commerce retailer, or both, threat actors are going to capitalize on vulnerable systems and human nature to achieve their objectives. Therefore, you must be able to:
The Payment Card Industry (PCI) Security Standards Council is focused on the protection of payment account datathroughout the payment lifecycle. Through twelve key requirements, it outlines cybersecurity technology and practice requirements that are audited for compliance annually.
PCI DSS directs how organizations should securely manage credit card account numbers and payment card data to best protect the collection, storage, and transmission of cardholder data from e-commerce transactions. Any retailer that transacts with any one of the major credit card companies must adhere to the PCI Data Security Standards (PCI DSS) and failure to comply results in fines ranging from $5,000 to $100,000 per month.
Compliance with PCI DSS may seem challenging but we are here to help you navigate these requirements. We have achieved the most stringent certification in PCI DSS compliance conducted by an independent auditor to demonstrate:
There is no end to Cyber Risk so go into battle with the best
Connect with an eSentire Security Specialist to learn how we can help you build a more resilient security operation and prevent disruption.