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Multi-Signal Managed Detection and Response for Healthcare Delivery Organizations


10 minutes read
Preventing critical operational disruption with 24/7 protection from ransomware, business email compromise, system exploitation and insider threats.

The widespread reliance on the cloud and the use of electronic health records by healthcare providers such as patient clinics, hospitals, and business associates has turned healthcare delivery organizations (HDOs) into prime targets for cyberattacks.

In addition, third-party exposure, flexible access to patient care, human error, legacy operating systems, and the increasing adoption of internet-connected medical devices and other healthcare IoT (HIoT or IoMT), are all contributing factors to an ever-expanding attack surface that must be defended.

Skilled adversaries now target the healthcare sector over others due to the nature of the data that HDOs have access to–patients’ electronic protected health information (ePHI).

In recent years, the severity of cyberattacks, along with how fast cybercriminals can breach the perimeter to exfiltrate healthcare data, means that your security team must be able to minimize attacker dwell time and reduce the overall scope of the damage. This means prioritizing the speed of your response–how fast your team can identify, contain, and respond to a cyber threat becomes crucial in limiting operational disruption.

Why is The Healthcare Sector A Growing Target?

  • Electronic protected health information (ePHI) is more valuable than other types of information and often fetch top dollar on the Dark Web
  • Healthcare institutions are likely to pay the extortion or ransomware demands in the wake of massive operational disruptions
  • HDOs struggle with prioritizing investments in security tools and digital transformation to migrate off of outdated systems while also prioritizing patient care
  • Third-party risk exposure stemming from a lack of due diligence to ensure third-party vendors and service providers are taking the proper steps to protect sensitive information
  • Insufficient investment in hiring enough skilled cybersecurity practitioners
  • Insufficient investment in security tools and technology to mitigate a data breach
  • Difficulty identifying malicious insiders

Healthcare attack timeframes to breach the perimeter and exfiltrate data

Some timeframes showing how fast threat actors can gain initial access into a healthcare organization’s environment to conduct a cyberattack.

As healthcare breaches continue to make national headlines, many HDOs are outsourcing their cybersecurity needs to a Managed Detection and Response (MDR) provider that can protect their patients and critical business operations with 24/7 threat detection, investigation, and response.

Introducing eSentire

We are recognized globally as the Authority in Managed Detection and Response because we hunt, investigate, and stop known and unknown cyber threats before they become business disrupting events. We were founded in 2001 to secure the environments of the world’s most targeted industry—financial services. Over the last two decades we have scaled our cybersecurity services offering to hunt and disrupt threats across every industry on a global scale. With two 24/7 Security Operations Centers (SOCs), hundreds of cyber experts, and 2000+ customers across 80+ countries, we have scaled to deliver cybersecurity services across highly regulated industries with a proven track record of success in securing businesses across the healthcare sector including healthcare institutions, medical technology providers, and pharmaceutical companies.

At eSentire, we go beyond the market’s capability in threat response and specifically address cybersecurity risks for the manufacturing sector. eSentire’s multi-signal MDR approach ingests endpoint, network, log, cloud, asset and vulnerability data that enables complete attack surface visibility. Enriched detections from the eSentire Threat Response Unit are applied to captured data identifying known & unknown threats including suspicious activity and zero-day attacks. With two 24/7 Security Operations Centers staffed with cyber experts and Elite Threat Hunters, an industry-leading XDR Cloud Platform, and refined security operations processes, eSentire can detect and respond to cybersecurity threats in the manufacturing industry with a Mean Time to Contain of 15 minutes.

At eSentire, We Support Healthcare Delivery Organizations By:

Our global 24/7 SOCs have discovered instances of ransomware gangs targeting our healthcare customers and have interrupted their activities before they could establish a foothold by:

Whether your organization’s assets are stored in the cloud, on-premise, or in a hybrid environment, we have the visibility to see what other MDR providers miss.

As cyber threats increase, our Threat Response Unit (TRU) and 24/7 SOCs have developed extensive experience with the vulnerabilities, advanced persistent threats, and TTPs that impact the healthcare industry. By understanding your environment and attack surface, we develop specific detections across our Atlas XDR Cloud platform that filter out noise and identify high priority security events before they can impact your business. High fidelity threats are automatically blocked and suspicious activity requiring human investigation is summarized, enriched and shared with our 24/7 SOC Analysts and Elite Threat Hunters for assessment and manual containment with a Mean Time to Contain of 15 minutes.

Key Healthcare Industry Challenges How eSentire Managed Detection & Response Helps
Protecting Patient Healthcare Information

We are adept at securing all forms of sensitive data, such as electronic protected healthcare information (ePHI), HIPAA protected data, along with financial information (PII) and credit card or payment transfer services (PCI).

Our 24/7 Elite Threat Hunters and SOC Cyber Analysts actively hunt for threats across your environment. We detect intrusions and contain attacks before attackers can establish a foothold to steal patient data, or disrupt your critical operations.

Operational Disruption We detect malicious administrative activity through remote access tools and stop intrusions before malware payloaders and multiple ransomware attacks can be deployed throughout your environment.
Avoiding Regulatory and Compliance Violations

Our MDR and Managed Risk services are designed to help you navigate the complexity of HIPAA Security Standards and put corrective controls in place.

Our SOC leverages proven runbooks which include detectors mapped to requirements and reporting measures for PCI, PII, SOX, GDPR, CCPA as well as state-level regulations.

Third-Party Risk: Securing Business Associates and Technology

We can assist with creating a third-party risk management program for your business and support securing M&A and digital transformation activities.

We identify core services, including electronic medical records (EMR), drug management, time tracking, file share and document signing, and prioritize these services for monitoring.

Our MDR services have repeatedly caught and stopped vendor compromises before the vendor reported the vulnerability.

Becoming a Victim of Ransomware Attacks We monitor your attack surface 24/7 to discover intrusion attempts and prevent the pervasive deployment of malware and ransomware.
  • We support multi-signal coverage, ensuring visibility across endpoint, network, log, cloud, and other data sources for deep investigation and response capabilities.
  • We offer endpoint protection to prevent your defenses from being disabled.

eSentire in Action

eSentire protects over $6.5 trillion in assets across highly regulated industries, including healthcare institutions, medical technology, and pharmaceuticals. In fact, more than 2.5 million patients pass through healthcare facilities that are protected by eSentire. This includes defending our healthcare customers from a 200% increase in cyberattacks during the COVID-19 pandemic.

eSentire Cybersecurity Services Portfolio

Our cybersecurity services portfolio is designed to stop breaches, simplify security, and minimize your business risk. We provide around-the-clock threat protection that is proactive, personalized, and cost-effective.

Managed Risk Services

Strategic services including Vulnerability Management and Managed Phishing and Security Awareness Training to identify gaps, build defensive strategies, operationalize risk mitigation, and continuously advance your cybersecurity program.

Managed Detection and Response

We deliver complete and robust Response by combining cuttingedge machine learning XDR, 24/7 threat hunting expertise and security operations leadership. We hunt and disrupt known & unknown threats before they impact your healthcare operations and patients.

Digital Forensics and Incident Response

Battle-tested Incident Commander-level expertise driving incident response, remediation, recovery, and root cause analysis. Our On Demand 24/7 Incident Response retainers include Emergency Incident Response, Security Incident Response Planning Services and an industry-leading 4-hour Threat Suppression SLA.

eSentire MDR features include:

  • 24/7 Always-on Monitoring
  • 24/7 Live SOC Cyber Analyst Support
  • 24/7 Threat Hunting
  • 24/7 Threat Disruption and Containment Support
  • Mean Time to Contain: 15 minutes
  • Machine Learning XDR Cloud Platform
  • Multi-signal Coverage and Visibility
  • Automated Detections with Signatures, IOCs and IPs
  • Security Network Effects
  • Detections mapped to MITRE ATT&CK Framework
  • 5 Machine Learning patents for threat detection and data transfer
  • Detection of unknown attacks using behavioral analytics
  • Rapid human-led investigations
  • Threat containment and remediation
  • Detailed escalations with analysis and security recommendations
  • eSentire Insight Portal access and real-time visualizations
  • Threat Advisories, Threat Research and Thought Leadership
  • Operational Reporting and Peer Coverage Comparisons
  • Named Cyber Risk Advisor
  • Business Reviews and Strategic Continuous Improvement planning

Why Healthcare Organizations Choose eSentire

There is no end to Cyber Risk so go into battle with the best

  • Recognized - The Authority in Managed Detection and Response
  • Simple - We absorb the complexity of cybersecurity so you can prioritize your operations
  • Scalable - Industry’s most powerful machine learning XDR Cloud Platform can ingest data at the pace and scale of your business
  • Precise - We’re on the cutting-edge of attacker Tactics, Techniques and Procedures mitigating your risk of being breached
  • Fast - Extreme time to value as you will be fully operational within weeks
  • Responsive - We own the R in MDR to provide extensive response capabilities and threat hunting around the clock
  • Compliance - Our SOC leverages proven runbooks which include plays to manage issues and reporting for PII, PCI, HIPAA, GDPR, CCPA as well as state-level rules such as NYCRR 500
  • Cost-Effective - 24/7 threat protection, detection and response at a fraction of the cost of DIY security programs
  • Complete - Multi Signal Coverage and comprehensive security services support
  • Team - Cyber Risk Advisor + SOC Cyber Analyst and Elite Threat Hunters on guard for your business 24/7
  • Results - Your Organization Can Expect:
    • ~50% reduction in threat detection and response total cost of ownership (TCO)
    • +50% additional coverage on top of commodity threat intelligence, leveraging proprietary technology and our insurance network of customers
    • 99% reduction in threat detection and containment times from global averages
Some statistics about eSentire’s threat hunting and threat intelligence capabilities.
Some awards and industry certifications won by eSentire’s complete, multi-signal Managed Detection and Response (MDR) service.

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